Allstate Insurance: Charles F. Simmons

An excellent insurance agent. Always responsive and eager to assist. I’ve been very pleased with the service from Charles’ office.

Best. Insurance. Agent. Ever.
Tired of sales pitches? Tired of an agent that isn’t listening to you? Want someone who literally always answers his phone? Want someone that will give you honest feedback on how to get as many discounts as possible?
Charles Simmons is your guy! Couldn’t recommend him any more, great guy, great service, and friendly to boot.

I currently have my property insurance through Allstate and have been working with Charles for a little over two years I believe. I can’t say enough great things about Charles. He has been amazing to work with. I had my home insurance through another company, but decided to give Charles a call after I received a mailing from him that looked like a competitive premium. It turned out that the rate in the mailing I received was actually pretty spot on to what I actually pay (which doesn’t seem to typically be the case. they try to reel you in with a competetive mailing and then tell you about several other additional fees). It turned out to be a substantial savings for me and so I decided to switch. Since then I have had nothing but a great experience with him. He has excellent customer service, is always very friendly on the phone, extremely prompt, and somehow manages to always remember who I am when I call. Aside from that, he really makes you feel like he is on your side; he is honest about what coverage you may or may not need, doesn’t try to sell you something that isn’t necessary, and wil be honest and tell you if other services they offer just aren’t competetive with what you currently have (such as bundling car insurance with them etc.).