Arabella

I lived here for over 1 year. In that time they hired construction people that cut my cable 5 times and each time I had to call Comcast to come out and fix this. The heaters in the apartment never worked correctly. They were always stuck on high or just off. The quality of everything was terrible, drafty windows, mildew smelling bathroom and tiny cabinets and refrigerator! I purchased a portable a. c machine as the one they provide always froze up and would not blow very cold. They also sent the monthly utility bill to my last address every month. I told them of this error and it was never corrected until they sent the last bill. AFTER I no longer lived there! Then they admit to repeatedly sending this to the unit no one lived in. This went to collection as I was never notified but kept being told my refund check was in the mail. This place was horrible to live in and now has impacted my credit score. I had near perfect credit ruined by this place. Think twice before living here!

I’m so impressed with the timely matter things get done around here! Thank you for all you do!

We had a great experience here over the last two years. Office and staff we friendly and helpful. Grounds were kept nice and it’s a great location! Would recommend!

It’s currently the end of July 2015 and I’ve been living here since January 2015.
The place is a little on the old side (built in 1980) so it’s got baseboard heat and a single wall-​unit AC in the living room. They’ve done a nice job upgrading/​renovating everything else, including the kitchen and it’s quite a nice place to live. I like it because it’s quiet, affordable, and the apartment staff seems to remember and care about their residents which is a lot better than other places I’ve lived.
My biggest complaint though is because of the older heating and cooling, the baseboard heaters don’t evenly heat the apartment in the winter, which I can live with; but the A/​C can’t keep up in the summer. I have had a lot of trouble sleeping for the last couple of weeks because it’s been so hot; and I’ve resorted to sleeping in the living room with the A/​C because it doesn’t reach into the bedroom.
This will certainly affect people differently, but it’s a real big discomfort for me. I think they allow for additional window-​unit A/​Cs in the bedroom, but it’s only been a few weeks, and hopefully won’t last much longer. If I stay another year I’ll definitely have to get one though.
Something I really like about Arabella is each apartment unit spans from the front to the back of each building; which means windows on both sides of the apartment. I don’t know if this is a style of apartment from the 80’s or if it’s unique to this place, but I really like the extra light and airflow which you don’t generally find in modern high-​rise apartments.
Overall, a nice, quiet, safe, and affordable place to live. The area is getting a lot of big new apartment buildings that easily cost twice as much as Arabella, so I don’t know how that’ll affect rent; but they’re currently super competitive if you don’t mind the older HVAC.

This place is amazing! Been here 3 weeks and love it. The staff here are fabulous. All friendly, efficient and always ready to help with anything I need. I am new to Denver and very happy with our decision to live at Arabella

I lived in these apartments from October 2012 — October 2014. We had a 2 bedroom 2 bathroom apartment on the third (top) floor (I’m a chunkster and the stairs didn’t kill me, you can do it too). I was pretty pleased with everything that the Arabella Apartments had to offer. The things I enjoyed the most were the large rooms, washer & dryer in unit (those suckers seemed to be the biggest ones I’ve ever seen in apartments) & the ceiling fans. The location made it easy to commute by car, bus, or lightrail. I really enjoyed how close the complex was to a beautiful park that was fun to walk to and get some exercise in. We never experienced issues with being towed because we always parked in our assigned spot and in the available visitor parking spots. Maintenance requests were taken care of quickly. The apartments don’t have central a/​c, but I found putting a window a/​c unit in my bedroom was sufficient (keep in mind that I work at night and was in the room when the sun was being all intense). Overall, we were pretty pleased with our time at Arabella. P. S. The staff was always honest, friendly, and helpful. The general public just needs to learn that being a decent human being goes a long way when it comes to receiving the type of customer service you want.

DO NOT, I repeat, DO NOT RENT FROM THIS PLACE!!! If you love throwing your money away on crap, then this is the place for you. Sure, they updated everything but all they did was cover up crap with paint and new appliances. They suckered us in with the beautiful units but once you move in they have you. From the beginning we had issues. First off, they told us that all the apartments had been renovated but they never said a word that there would be all kinds of construction going on around you ALL summer. They also failed to mention that once we moved in they would be removing all the decks off the units, and this was the beginning of summer. They said it would take approx. 3wks. to do but it ended up being 2 months, in the middle of summer when you really want to use your deck! Then we had water running down the ceiling in the bathroom from the upstairs unit. They were timely in fixing the leak but failed to clean up the mess they made. Then the toilet wouldn’t flush right, you had to hold the handle down to complete the flush. We had asked them to come in a fix and they came in and said they «adjusted» it but it still did not work right. THEN, we had another leak in our wall in the kitchen at 10 at night from the unit upstairs. Called maintenance which took over an hour to come out and all he did then was shut off the water upstairs. Never came in to fix the mess from the leak after we asked them to several times.
The AC unit was a joke too. It’s in the living room, in the wall and only cools the living room. So if you want to be cool in your bedroom in the summer, you might as well move your bed out to the living room because that cool air is never going to reach your bedroom.
The staff is nice but completely unable to help when you have issues. They just apologize and give you this sad look. Never once had they offered to reduce rent for all the inconveniences. And this was after their billing company messed up our rent after the first month of living there. Then they told us that we would have to call the office after we get our bill for rent to make sure that it’s accurate. What?! In the end, we were paying $ 1,500 a month for a 1 BEDROOM! When we asked about it they said we could lower our rent if we signed a longer lease. NO THANKS! We found a cheaper apartment, way nicer and it’s a 2bdrm with way more room! ARABELLA IS A RIP OFF and they don’t care!!! In the end with our final bill they charged us $ 85 for «Price Optimizer»! WTH?! When you call and ask about what this is for they can’t really explain and say it’s part of the utilities. I don’t think so…
This place is not worth your hard earned money… DO NOT RENT FROM ARABELLA!!!

READ THE REVIEWS!
Arabella Apartments doesn’t get a lot of reviews and I’m not sure why since their customer service is on par with the worst I’ve ever experienced. As almost every other review will tell you the property management doesn’t care one bit about your quality of life. They only care about collecting your rent… all of it… even when the quality of your apartment has been degrading for 6 – 7 months. Negotiating accurate rent for the apartment means signing a longer lease to the management. Why is it that when I mention that now we lose sleep over the insanely loud dripping noise that started one month ago and request to either have it fixed or to have rent adjusted to accommodate the new addition to our apartment management tells me I could always sign a longer lease to decrease my rent? You’re literally saying «I know you find the service I provide inadequate but if you promise to stay here longer nothing will change. But your cost may seem more appropriate for the crap service I provide».
The property management is very polite to your face when you sign up and move in but when you are locked in and have an issue you get a smile but it is as insincere as the service they provide. In moments the property manager will talk down to you like a child, will raise its voice at you, and constantly try to find some way to blame you instead of correcting the issue.
The apartment management sent tow trucks around 2 weeks before Christmas putting 24 hour tow notices on any car that wasn’t perfect, paper work wise. I saw 3 other cars then my own with a notice. When we asked the office to hold off… its Christmas and we cannot afford to re-​register until next month they treated it as «your problem buddy» telling us «The tow companies can do that since they have an agreement with the apartment complex». The property management made this agreement that does not protect the tenant at all and allows it to be enforced viciously. My neighbors have had their car towed after parking in the wrong spot for under an hour. The tow report showing it was requested by office management.
So if you want to get up each day looking forward to the first minor or major issue to arrive only to have the people you pay to handle these things ignore, insult, and demean you. If you want your hard earned money stolen by tow companies so THEY can enjoy Christmas. If you want shit and piss raining from on high (the neighbors pets on their balconies). If you want drunk noisy neighbors (1 – 4 AM) only to have the management say they need you to call the police in order to do anything. Then when you do call the police the property management does nothing, even though there are clearly defined quiet hours (10pm-​8am). Oddly enough I’ve received a noise complaint for music on a Wednesday at noon during pool construction… seems like retaliation for requesting customer service. When you try to move out from under your loud drunk neighbors they offer you dirty incomplete apartments for hundreds more then you’re currently paying… and best yet!!! NEW LEASE!!! You get to roll the dice again with Greenwood Villages newest Slum Lords in the making.

Love Arabella!
Denver Tech Center is a fabulous place to live. Plenty of bars and restaurants close by. The drive to work in Littleton is a breeze. The rooms and living room are huge. Cute kitchen and great neighbors! Maintenance requests are addressed quickly and the managers are incredibly friendly. It’s a great place to call home!

The WORST. If you want to live in a construction zone with ²⁴⁄₇ jackhammers and other assorted heavy machinery BLARING from 8AM to 6PM Arabella is the place for you. If you’re looking to be on a first name basis with the maintenance crew and have every possible nightmare scenario from floods to washing machines breaking to property management literally giving ZERO f$cks about their tenants then you’re in luck. The rent is high, the f$cks are low and other than getting their lunch on time, property management has one priority and that is getting your money. Consider a scenario; the unit ABOVE you leaks for hours and hours (water streaming from your ceiling) ruining your computer, furniture and other irreplaceable items. You lose years of data, precious photographs not to mention a functional computer because of the water damage. Maintenance comes in, fixes the leak but hey, what about about your drenched electronics and furniture?!? Whelp, figure it out and expect to spend HOURS tracking down someone, ANYONE who may pay an iota of a F\#%. Oh but hey, rent is still due and after calling, calling, and calling to resolve your property loss the ONE phone call you do receive is to let you know rent is owed.

Nothing but problems. I’ve had multiple leaks leading me to have to take off whole days off of work in order for them to make repairs. I am not the only one to have leaks, units spring leaks almost EVERYDAY. It is unbelievable. The staff seems extremely nice and charismatic at first glance, but MAN does that change once you make a formal complaint. Most of my neighbors are very loud and at times obnoxious, 2 out of my 3 immediate neighbors are like this. One loves to walk in her house in heels late at night and refuses to stop, it wakes me every night but I’ve given up. They DO NOT enforce their «Quiet Hours». I know of multiple other tenants that speak of how their upstairs neighbor let’s their dog on their upstairs patio out to pee and poo and it rains down onto the first floor patio and any patio furniture sitting there, but management does nothing. There is mud everywhere, they fail over and over again to bring in sod to fill in the muddy holes. Every time it rains the muddy parts of the hill in the courtyard run like a stream into the lovely pool, so there is usually dirt caked at the bottom with earthworms. They let the grounds go during summer and it was full of weeds. They NEVER put a notice up when they’ve had pesticide sprayed so that your dog doesn’t walk in it. There is NO storage whatsoever and I have seen units that are similarly priced in the area with more sq. footage, CENTRAL A/​C, outside storage AND A GARAGE! (Unfortunately I found that out after I signed because I was low on time)
I cannot wait to leave. This place is hell.
It’s awful to live somewhere where everyone is unhappy, I really thrive off others happiness.
On a brighter note. It’s not permanent =D
I wish I’d read others reviews before I rented here because they are all so true.

Rules to finding a place to live:
1. Do your research.
2. Find an area of town you love, that’s safe and has a lot to offer.
3. Find something within budget.
4. Tour the ACTUAL unit you’ll be living in for the next year or so.
Because I put an intense deadline on myself to be out of my previous place [who want’s to live in a house with roommates when the owner is doing walk throughs, repainting the house and getting it ready to sell? not this gal], I failed to do half of these steps, and in turn, forced myself to make a quick decision in a new place to call home.
While Arabella is in the perfect location [bars, restaurants, parks, trails…], there are a lot of downsides to this place. Here goes:
1. Units are small, but get the job done. We picked a 1bedroom, 1 bathroom place to accommodate us both and our pets, which ended up being enough space for both of us, but it’s tight.
2. It’s outrageously priced. I know it’s all about location, location, location, but paying $ 1,100 a month for a place this small, was rough. thankfully the bar was right next door to drown my sorrows.
3. NO CENTRAL AIR! Summer was absolute hell in this place. The AC units are only in the living room area, and blow in one area only… making my living room cool but my bedroom insanely hot. Because we aren’t allowed to have window units, I got myself a handy swamp cooler to put near my bed to not sweat to death. the most upsetting part about learning it had NO AC was the fact the guy who gave us the tour of the model unit, outright LIED to us. He said it was central air and heat, making us feel deceived.
4. If you need anything fixed, call ASAP, and the crew MIGHT come. Everything that could go wrong, did in our place. Fridge leaked, no ice maker, dishwasher backed up. disposal broke, ac unit fell out of wall, thermostat fell off wall and was from the 1970’s, only 2 burners worked on the stove top… you name it. our service orders were completed fairly quickly but could easily have been done faster.
5. Management is terrible. 100% doesn’t’ care… and it shows. The property was recently bought out by another company, which was slightly better than the previous, but not much.
HOWEVER,
they did upgrade units to have stainless steel appliances, granite countertops, and new carpet… but still no air. Sorry, not sorry, but I’m not going to pay $ 1400 to live in a shoebox that’s not taken care of!
END RANT.

This place used to be good until recently a new property management company took over in Oct 2013, since then I have had nothing but problems. I understand there are going to be changes but wow so many for the negative. There is non stop construction and always a need to enter your unit. They were super nice when I was renewing my lease and since then there has been no accountability or common courtesy. I will definitely not be renewing next time. With the rent increase, there are better, newer apartments in the area for the same price. No to mention a more professional staff.