Colorado Athletic Club – Monaco

This location is TERRIBLE. We entered into the 2 week «free» trial they give you and the sales representative told us the wrong date we could cancel and now are locked into a 3 month membership at this crap gym. The rep never responded to any email or call, even with his boss and the general manager on the email. His supervisor won’t respond to you either and makes no attempt to make customers happy. Terrible customer service, so unimpressed with these people. Take your business elsewhere or at least get everything in writing.

My money STILL has not been refunded to me, and the general manager hasn’t returned my phone call I left Friday morning.

I joined the Monaco CAC about a year ago with a single membership at $ 123 a month.
I joined for the tennis and ended up getting more into the racquetball action.
I must say they have a great group of Racquetball players at this club with fun shuttles Sat mornings 8 – 9:30 and Tue/​Thu nights 6 – 7:30. There are over a dozen players at times but the organizer always gets everyone involved with little to no sitting required with four courts. Good mix of players and personalities.
The tennis stringer is very good at this club too. Very efficient process.

This is a great place for the family. We specially use it during the summer months and our kids always have a blast! Also, while they have fun, us adults have a chance to go workout. I highly recommend this place.

Fours stars– A high score because:
1. They have the tri-​bathalon (sauna, hot tub steam room)…This is an extreme indulgence and motivates me to work out approximately 2−3X more than without the Tri-​bath features. Fabulous towels, shampoo, conditioner, shower gel!
2. They have a huge weight room.
3. They have plenty of cardio machines and you can always seem to get the one you want. They have rowing machines!
4. They have cool things like TRX and Pliates Reformer.
5. They have tons of group classes. Yoga, Pilates, zoomba, etc.
6. EnormousTennis facility– indoors and out
7. POOLS!!! One in, one out.
8. Summer pool is a family favorite, and has a snack stand. Say what, hot dogs around the pool with the kids? Nice!
9. Nice locker rooms. Really really nice.
10. Inside snack bar with coffee, smoothies, snacks and WINE.
11. For all this– very reasonable fees in my opinion~$ 119/​month
I have not figured out the people yet. It is not the friendliest of clubs when you walk in and walk out, as some have mentioned on their reviews. So the score could go up!

They LIED AND NOW WANT MORE MONEY! This would have been a very different review if CO Athletic Club had took some accountability for their misrepresentation, but sadly they will not. I am extremely disappointed, as I do enjoy working out at this club. When I initially toured the club, I asked about a family membership. Sticker $hocked by the price, I said would have to talk to my husband before signing up. At that point the rep offered me a special «hubby» deal if me and my son signed up– this put the membership within my budget. I signed up on the spot. A month later I approached the sales rep and told her I wanted to add the $ 25/​mo charge to my account to be able to use the DTC location; it was at this time she told me that she would not be able to honor the deal she promised me. And then was told it would be an additional $ 65 a month. Nobody likes being lied to, but I asked the rep if she could talk to her manager and meet me half way. She refused to talk to her manager –as she described her as a heartless dragon woman and told me it would do no good to speak with her. The rep then suggested that I remove my son from the membership and add my husband to get to that half-​way point. Telling me that my son would still be able to use the club. But after being lied to once, this sounded fishy to me! Plus if my son didn’t have to be on the membership to do things like $ 100/​month swim clinic, then why did I have to add him to the membership in the first place??? Again, I asked her to talk to her manager and to get back to me with options. I never heard back from her and now she has retired. I tried calling multiple times to spk with Jody Ternus (the manager) and apparently the club was having issues transferring calls. So I finally, today I took time off from work to speak with Jody in person. She told me she was aware that this «hubby» plan was being offered to members and that she could do nothing to correct the situation. The only assistance she offered me was to cancel the membership, but based on some of the reviews I just read on line today — I might be in for a rude awakening there too!

I have been a member of the Colorado Athletic Club at Monaco for almost 2 years. I really enjoy working out here. First of all, it is not overly crowded and there is plenty of space for stretching, free weights, mat work etc. Yes, there are some areas that seem to be a bit worn, but if what you are looking for is a great workout then who cares? The cardio equipment and weights are all up to date. There are plenty of classes to choose from and the few trainers that I have worked with are amazing. I don’t play tennis, but if I did, I would probably enjoy the club even more, as that seems to be their emphasis. My reasoning for 4 instead of 5 stars is the dated locker rooms and lack of parking.

Excellent place. I don’t understand the bad reviews at all. The tennis pro’s are second to none. The front desk is welcoming.
Beautiful dressing rooms, showers, hot tub and sauna.
The one problem is the tennis courts can be tied up with league play — but that is a problem throughout the state.
Everything else is outstanding!

I joined at the end of 2013 they had a promotion going on. I wish I would have waited a few more days for their 2014 promotion saved 100 bucks. Is this club worth the money I am not sure. I joined because I liked the location it is in between work and home for me. I also didnt want a 25 dollar a month club because I need something to help with motivation. And I was more likely to miss 90 a month than 25. I got two free personal training sessions which were great Justin really knows his stuff and is pretty easy to get along with. I have since purchased more sessions and enjoy that.
It is a small gym as far as work out space but I have never had to wait to use something. They offer classes just not any that I have been able to try out. They have a lot of people there that play tennis. They have an indoor pool that I have not tried and probably wont be able too. They also have an outdoor that looks nice as well.
One of the main reasons I joined this gym was the locker room. I love the steam room and the hot tub.
I give this place a 4 because I really like the environment and the staff. I hold back on one star because the parking can suck a lot of the time. While I am ending my contract after being there 3.5 months its because I need surgery and then shortly after that am moving out of the country.

Old club with a serious parking problem. The gym itself was… ok. Kind of cramped, low ceilings, that kind of thing. From the front desk to the locker room, you have to pack a lunch.

One yet later still love this place!

Quitting this club borders on a scam.
Not once was I given the full set of «rules» for membership up front and correctly. After «freezing» my membership, it was randomly re-​instated without my permission, knowldege, or any warning, and I was then forced to follow the club’s rules for quitting (essentially 2 – 3 months of additional fees). After following these rules, my notice to quit was not acknowledged, and on top of it I was charged an incorrect, new, higher rate, which also was never acknowledged. After 6 weeks of phone calls and emails (most of which went unanswered) the club let me know my membership was finally cancelled, and the following month I was incorrectly charged for membership once again. I was promised a refund within 3 – 5 days and 3 weeks later have not seen it.
I highly discourage joining this club, and the poor attempt at exclusivity is hardly worthy of the aging amenities.

I was a member for a couple months here and just couldn’t justify the cost of the gym for the lack of quality that you get from it. The gym is in desperate need of repairs with most of the equipment working rather poorly. The workout section is put together somewhat awkwardly because it leaves very little room to do any exercises with free weights. Getting help from front desk was difficult and most would treat it as an inconvenience that they had to stop texting.
On a positive note the outdoor pool is a nice place to go during the summer and it seemed like tennis players enjoyed the facilities they had. So if a tennis/​social club is what you are looking for I imagine it is probably just fine. If you want the weight equipment to work in a gym, no so much.

I started with this gym in 2001. Club was really great place since my first visit. I also like DTC location. Love outdoor pool. Tennis courts just got repaired and looks very clear and accurate. Great place for weight lifting and yoga.

I don’t understand all the bad reviews! I have really enjoyed my experience here. I usually come in around 6am (though I try for earlier) and I am always pleasantly greeted by the front desk. Plus they remember who I am, which I really appreciate. The women’s locker room is great! Its stocked with all sorts of hygiene supplies that are of good quality. You basically get your own vanity to get ready on after your workout. Thus far I have only really used the cardio machines but they are in good shape and have little tv’s on them. I don’t really have anything bad to say about this place and I have been able to use this facility to help reach fitness goals.

I work in Boulder and live nearest to the Monaco CAC. I’ve been a member of the Boulder CAC for a few years and totally love it.
I tried out the Monaco location last weekend to see if I wanted to pay the extra to be able to use all of the CAC gyms in the area.
This club is in MAJOR need of a face lift. It’s old and warn and the indoor pool was creepy to swim in. The outdoor pool doesn’t open until May — when all of the other outdoor pools are open year-​round.
I guess if you played tennis (there seems to be like 100 tennis courts indoor and out) and only used the weight/​cardio room this would be a perfectly fine gym but I don’t think it’s worth the extra $ 25/​month and I don’t see myself working out there at all. :-(

I’m not a member, I just play tennis here for a few days a year during tournaments. It’s a nice enough place, but some of the courts are in really bad shape. Court two has an eight inch wide crack/​dead spot that runs from the net past the baseline. Any ball that hits this huge area just dies. I like the lounge area with the huge windows that look out onto the inside courts.

Thought I would give you guys an update. After posting my review regarding how they treated a specific customer I have since been getting nasty emails from what I can only assume are employees the gym. Are you serious? LOL. Seems to be the theme at this gym doesn’t it? Bad customer service and a membership team that attempts to intimidate people. Thank god for 24 hour fitness. BOO YA!

The gym is FANTASTIC. The trainers are great and I love all the amenities.
However,
I lost my job and they won’t bend at all about breaking my membership. I have heard horror stories about gyms no letting you break memberships and so I made sure that it wasn’t a annual membership and it was month to month.
But there was fine print. I missed it and no leniency.
If they could figure out how to treat people they would realize that as soon as I am employed again I would rejoin but as it stands… I can’t bear to deal with their membership accounting again.

I like the classes CAC has to offer and the family friendly atmosphere. Perhaps a little over-​priced, $ 180 for my husband and me monthly and that doesn’t include the childcare facility. The club is a little run down but compared to other clubs around, it offers everything I’m looking for and a little bit more.