Creekside Dental Care

The hygienists was great (Leslie) and the dentist was nice. The billing office was terrible and constantly misquoted bills either over or under billing us and we had to catch the errors. After being frustrated they sent us a break up letter.

I’ve been a patient at Creekside dental care for 3 years now and have nothing but good things to say about Dr. Christophe and his staff. He’s knowledgeable, friendly, and has been there same-​day for any/​all dental emergencies. It’s reassuring to have a dentist that actually cares! And I have to say, there’s something about the reggae music that helps relieve any anxieties that you may have about going to the dentist!

Dr Christophe is great. He’s knowledgable and friendly. I recommend him to all of my friends. Please don’t judge his business based on the past dentists who occupied the space. He has made some great improvements to the place and I have no plans to visit any other dentist any time soon.

I tried. I really tried to give this office a fighting chance to make things right. I am a very patient person even though I hate dentists for the very reason that they can jack your teeth up and you pay through the nose for them to do it.
In December, had a teeth cleaning. The hygienist was great (also no longer working there). The hygienist said my teeth looked fantastic and that I took very good care of my teeth and it showed. Then, the good doctor came in. Seemed a nice enough guy, bed side manner was very good. looked over my teeth and the x-​rays and said I had issues with hygiene (m’kay). Suddenly, I have two crowns that are bad and should be replaced as soon as possible. He asked me to come back in January to set up an appointment.
In January, I show up as the Dr. requested and suddenly my x-​rays have disappeared, they can’t find my records, a computer glitch or some such BS, blah, blah. OH WAIT! HERETHEYARE!!! Oh, yes, I remember you. We need to replace those crowns. We scheduled the appointment to start the first crown replacement.
Went back in for the replacement crown. A temporary crown was put on after being in the chair for 2 hours. After I was home for an hour or so, I received a phone call from the Dr. Seemed very nice to ask how I had recovered considering I was in the chair for so long.
Three days later, I get this terrible pain where the temporary is and make a call thinking maybe I had cracked the temporary. I go in on an emergency basis, the Dr. looks at it and can’t see anything wrong with it, tells me something about my nerves are swollen (pulpitis) and sends me home with a painkiller. Problem is the pain doesn’t go away.
I make another call to the Dr., go in for an appointment for the root canal specialist who shows up at Creekside every other Monday for an evaluation of the tooth. The Specialist says the temporary is ill fitting and should be completely removed and remade. He asks Dr. Christpohe what was the condition of the tooth after taking off the old crown. «Great deal of decay if I recall.» (Oh really? This is the first time I was made aware of this. And, by the way, you don’t sound very convincing, sounds like bullshit to me, Doc.) So, the specialist tell Dr. Christophe to remove the temp and replace it. The Dr. doesn’t do this, instead he decides he can do some shaving here and there and everything will be just fine. Problem is the pain doesn’t go away.
Now, I am a month into this shit, loss of a great deal of my time and money and still in so much pain it keeps me up at night. I am not going back to this office ever again. I have made an appointment with another dentist to take care of this.

Not sure when the other folks actually visited this place but I have been coming here for 5 years and it has gone through 4 or 5 different dentists and finally now it’s no longer a chain and privately owned by Dr. Christophe. I commute all the way down here from Westminster… it’s worth it.
Some of the previous dentists, who’s names I won’t mention, were horrible dentists. They could careless about their jobs and their customers… it was also owned by a major corporation and the dentists were treated poorly. It was a vicious cycle. I wanted to leave but when the management change I ended up sticking around because I liked Dr. Christophe’s services.
I have nothing but pleasant experiences with Creekside after Dr. Christophe took over and they offer emails and texts reminders for your upcoming visits. I have never had any problem not being able to speak with someone and if I left a message I’d always get a call back. Honestly if there was a problem with a visit, I would speak up. I’m surprised the previous Unilocalers didn’t just bring it to the doctor’s attention. Plus, I have been through surgeries and other medical issues and any doctor in any field would always leave it up to the patient to make the final decision… they can only make suggestions. The final decision boils down to the patient… Does the bite bother you? Do you think it’s bad enough to get the teeth removed? I had to go through the same decision and ended up getting all 4 of my wisdom teeth surgically removed cuz I would constantly bite my cheeks. Also, if the doc is not a orthodontist, he can’t speak as if he is… he could get in legal troubles if he ‘pretends’ he knows his stuff. Anyway… just a thought.
They now offer whitening services that won’t really cause sensitivity to your teeth. I am gonna wait to see if they’ll do any more promos on those before I pay full retail to get it done. I researched and seems like a great deal to whiten without sensitivity.
The staff is friendly, the doctor is friendly and knowledgeable, I would give this place a try and I would also recommend my friends to come here.

I’ve had nothing but great experiences here. The staff is friendly and is very knowledgeable. They have always answered any questions that I have and I’ve had no issues at all.

I agree with Chris B. we had a terrible experience.
1. The hygienist was gentle, friendly and professional. She needs to find a new practice.
2. We are not paying for an opinion. A dentist should have a clear understanding of what is right for the patient. I’d be better off flipping a coin or looking into a crystal ball.
3. Not finishing a visit because you messed up x-​rays and playing phone tag because you do not have it together is unacceptable.
Shame on you Creekside.

I have had nothing but fantastic service since I became a patient at Creekside Dental Care last April. Dr. Christophe and his hygentists (I’ve always had Meghan) are always extremely knowledgeable, professional, and pleasant.
I’ve been there for 3 general cleanings and gotten 1 cavity.
I appreciate the knowledge they share with me about over the counter dental products. For example, they explained the differences between types of mouth washes so that I could purchase the one that was best for my situation.
If only they could figure out a way where I wouldn’t have to floss my teeth! ;)