Grease Monkey

I use to love this place, then I ordered a replacement part for my Jetta, only to not end up needing it because I bought a new car before they installed the new part. I called in asking if they could possibly return the part and reimburse me. The manager I spoke with with very kind and said of course and that I simply needed to come in to swipe my card. I said that was super great of them and I would definitely bring my new Jeep in for service when it needed it.
I came in to get reimbursed and the story was MUCH different. The manager on duty was VERY rude and simply said there are no returns on ordered parts. I tried to explain that the person I talked to on the phone said it would be alright, but the manage there just shut me down and didn’t even try to look into it. I took my part and walked out. You guys lost a customer.

Danny Berrios was such a great help! My car is running top notch. I felt like I was at home in the garage getting good honest work done. They were fast and efficient! Thanks!

I have nothing but wonderful things to say about this place. They are not only fast and efficient but also very friendly! This past weekend my car tire locked up right next to the Grease Monkey and although they were closed, one of the employees (Jay) who was still in the building helped me figure out the problem and allowed me to pull my car into the shop and keep it there until Monday when it could be looked at. I was given a call back immediately Monday morning and got it taken care of quickly! I would highly recommend this place! :)

Holy crap. My boyfriend and I stopped in for an oil change and did not expect to have our entire day brightened by the contagious smiles of the people that work here. After we dropped the car off initially we both agreed that there were some really positive vibes coming out of this grease monkey and that we wouldn’t mind hanging out for hours! When we came back an hour later we were promptly taken care of by another smiling happy man. There was jazz playing on the radio. As I was sitting in the chair I thought to myself, if this was a coffee shop i would hang out here all the time. I was totally relaxed and at ease.
What a zen experience! Thank you colfax grease monkey.

New transplant to Denver-​1^st visit. Felt respected and helped as a woman bringing a car for service – not something that’s been easy to come by in my years in the south, sad as that is. Kind, competent explanations and even an affirmation of ‘there are no stupid questions.’ I appreciated staff checking in with me after I had a few oil change questions, offering to teach me some basics in a polite and educationally empowering way. Love love love to be impressed with service. Thank you!

I have had nothing but good experiences at this Grease Monkey! When the dreaded time comes around to get my oil change, I come here because I find this place to be very trustworthy. I am always in and out in 30 – 40 minutes and the employees are pleasant and helpful. I have never been sold anything I didn’t need or lied to about services I need unlike many other auto repair shops. I am no car expert and the workers always go out of their way to explain things for me. With the $ 4 off coupon that is available online, a standard oil change comes out to around $ 38. They clean your windows, fill up all your fluids, and even vacuum your interior! Thanks Capitol Hill Grease Monkey for being a reliable place to take my car.

Quick, fast service! Thanks for fixing my flat tire ASAP (less than 30 minutes).

I’ve brought my car here through the years and I’ve always had good experiences. Like another reviewer already said, Danny’s the man. They give me clear explanations of what needs to be done and are very professional.
For example: yesterday I needed a headlight changed, but I didn’t have much time. They informed that they were fairly busy and I realized I did not have time to get the headlight changed at that moment. When I went back out to get my car there was a friendly mechanic quickly checking my tire pressure free of cost, just for the sake of safety.
Keep up the good work Colfax Grease Monkey!

Today I went in for a fuel intake cleaning, and previously for an oil change. Fast and friendly service reasonably priced. They were ready to get started on my car at my designated appointment time. Glad to recommend them!

I usually go right when the open and can easily be in and out in less than 30 minutes. I never feel like they are wasting my time soaking me for unnecessary stuff and they are very professional. It’s my go to place. They even helped me fill my tires on a cold day where none of the gas station air pumps were working. The coupon reminders to my house are always appreciated too!

Took my car in for an oil change and tire rotation. I left thinking all was fine until 2 weeks later I realized that they had only put three of the lug nuts back on my front wheel. I took it back in and told Grease Monkey that I had 5 on when it came in. They took a look at it and told me they did this on purpose because the threads on the other two were stripped. Doubting what they were saying I asked that they try to put 2 others from my back wheel in those two spots. They were unwilling but finally relented. When they did they were caught in a lie and I demanded that they replace the two. This was the last the technician spoke with me after realizing that he too was caught in a lie. As a young female I think I was being taken advantage of. However, they were unable to pull this one over on me. DON’T TAKE YOUR CAR HERE IF YOU WANT AN HONEST OPINION!

I have had another positive experience with the guys at the Colfax Grease Monkey.
Was having electrical problems with tail lights in my truck. Danny was excellent at explaining things, they got to the root of the issue, made the repair and were very fair about how much I was charged. I left super happy. Thanks guys!

Great experience! Team was fast and professional. They handled all of the little things (wiper fluid, tire pressure, etc) that other places forget about. Will be coming back

Horrible customer service from the second I entered the door and spoke with an employee.
With God as my witness, as soon as I walked in a G. Monkey employee literally told me to stand back from the counter cause I smell like alcohol??? And not in a joking way but in a very judgmental and insulting way. I don’t even drink! Nobody has ever said that to me in my entire life. Of course he wouldn’t give me his name.
Even that wasn’t enough for me to simply walk out. We continued talking and everything out of his mouth was so rude and condescending. I’m still in shock as I write this in the Grease Monkey parking lot. Needless to say I’m leaving and will not be using this company in the future.
BTW I found out Adam was the employees name. Everything I’ve said has been 100% true, honest and I even held back a little.
#SoFrustratedNow!

Was going to try to get a oil change but as soon as the guy working the counter opened his mouth I changed my mind. Guy was vary rude and seemed to be bothered by me trying to give him business.

Very friendly staff and quick turnaround time.

If I could give them zero stars I would. I called first thing at 8:00 AM to schedule an appointment for low coolant and they told me they don’t take appointments. I drove by at 4:45 only to be told by the manager that they do take appointments and wouldn’t be able to fit me in until 4 days later. We all know that when you go to low quality shops like this, you get what you pay for… But providing factual information to the customer should be standard.

Got me in and out on a holiday weekend. Everyone was helpful and very professional. Didn’t sell me a bunch of bs — very trust worthy assessments of what my car needed.

So glad I didn’t read the reviews before coming here!
Adam answered when I called and said that oil changes were first come, first serve, and that they only had one person in line and typical oil changes took about 25 minutes. I was in a rush, so that worked for me. I drove over, they greeted me outside, we talked about everything they were going to check while doing the oil change, and I okay’ed everything they said.
Twenty minutes later, with a full oil change and air filter replaced (that poor thing was black!) and an interior vacuum (this was a first for me), I was out of there!
Customer service was great. I talked to four different guys there, and every single one of them was an absolute sweet heart. They told me about a couple of things I should look into the next time I plan on getting any work done, and they didn’t push the issues on me at all.
I will gladly take my truck back when I have a moment to work on it.

Good Place 4 An Oil Change
I’ve been going to this Grease Monkey for about 2 years now. The staff is always nice and very proficient. My only complaint with the workers there is that they always try to upsale me into services I may or may not need. I’m not mechanically inclined in the least, so it makes me uncomfortable when they tell me that I need this and that or my car will explode upon leaving. I’m exaggerating of course, but that’s what it feels like to me sometimes. I’ve learned to just stick to my guns and say, «Oil change only, please.» I save the other stuff for my trusted mechanic.
A few other things of interest at this store. They have a coffee pot out that usually has some coffee in it. It’s not Starbucks, but I think that’s a nice touch. The waiting area is a bit cramped, however; and, the bathroom is not always the cleanest if you know what I mean.
All in all this is a good place to go for an oil change, along with minor stuff like air filter replacements,