Planet Pet

I purchased Bixbi Dog treats and they killed my dog! An hour after giving her one she went in to convulsions. Took her to the doctor and they gave her a shot and some meds. They just would not stop. Had them about every hour. Had to put her down. I am heart broken. NEVER will I buy a Bixbi treat or anything with that name on it. Everyone, BEWARE!!!

Closed!!! Went here today for dog treats and much to my disappointment they were closed. No sign about relocation and the phone goes to voicemail

Great store with an even better mission. Highly recommended.

Must… fight…urge…to take… kitty…home!!!

This store, and the owners mission, is A-​MAZING! They sell good-​best quality food, love animals, and dedicate their lives to saving homeless pups and kitties that you can adopt from their store. The profits from the store support their rescue, and you can feel good shopping there.

I love buying my dogs rare and raw treats here. The staff is very knowledgable of all the products that they sale. I love to visit the cat room! This is a great place where the money goes back to animals. Excellent place to adopt an animal.

I absolutely love this store! After spending years going to a chain to buy prescription limited ingredient dog food, Planned Pethood Plus (another godsend) mentioned I could buy basically the same dog food (different brand) from Planet Pet minus the prescription. I tried it out and found a wonderfully helpful, friendly staff each and every time I go in, my dogs love the food, and they have reasonable hours for a small business.
I’m always waiting until the last minute to buy more food (my own fault) and the last time they were out of the big bag I usually purchase. The person working said that the brand I buy is able to switch between types of limited ingredients (and can be returned) but noticing my hesitation she also mentioned that since they were out that they could deliver what I needed when it came in the next day. Not only did they deliver but they delivered in a snowstorm and text messaged me where they put the food so that it didn’t get wet sitting outside in an open porch area.
They came through and it made me so happy — it reminded me of how good businesses go the extra mile — instead of having the customer drive all over town, they came to me which was completely unexpected and completely appreciated so my dog who needs this specific food didn’t get sick and I didn’t have to take off work to go back in possibly only to find it still wasn’t in stock — which has happened to me at the chain. I will be going to Planet Pet as long as I have dogs — which will be — always — and I hope you do too!

My first experience with this pet store was not a good one. Because of the advice to the employee working the night i visited, I purchased two dog toys after explaining to the employee that my dog likes to chew up toys. He sent me home with a Kong Genius and a toy called an Invincible. The Invincible didn’t last 2 hours, and the Kong Genius didn’t last 24 hours. Together I spent $ 30 on these toys for them to last less than one day.
Okay… no problem. So I brought them back to the store to find out their return policy was non existent. They refused to take them back and didn’t care that I threw away over $ 30 at their store for toys that didn’t last 24 hours. Additionally, the female employee I dealt with was very harsh. As another employee was about to help with explore my options, she rudely explained the only thing I could do is come back on a weekday and speak with a manager.
I then called back on a weekday, and spoke with a manager who suggested I go through the manufacturers. I then called Kong and spoke with them about my issue, and they explained to me that their toys had a 30 day return policy and that the store should know this and take them back. Kong as told me I should be able to get my money back.
I then called the store back, and the manager was not willing to give me a refund until I explained to her what Kong said, at which point I had to wait for her to call Kong and verify.
After all this, I returned to the store to get a refund by the same rude employee from before who was less than apologetic.
After this bad experience I went down the street to Simpawtico and the owner personally explained to me the return policy and pointed me to toys I could return if my dog chewed them up. I returned a toy the next day with no problem and finally settled on toys that could handle my dog.
Simpawtico has earned my business, Planet Pet will did not.

Stumbled across this place after nomming on some noshables down the block at Swing Thai. I love frequently local pet stores, especially given the food needs for our cats; between the three, everything has to be grain free, poultry free and beef free. You would not believe how hard this is to find, but luckily, Planet Pet carries the big bags of Pure Vita, one of the few items our cats actually will eat that they are actually allowed to eat.
The one drawback? All of the adorable adoptable animals! I’m not allowed to come home with anymore furballs, so it is really tough being in there as their little eyes break your hearts.

We adopted a cat a few years ago from this great little place. He is the best cat I have ever owned, I like that the adoptable dogs can roam around the shop. The staff was very friendly and clearly take great care of the dogs and cats who are up for adoption. I would definitely recommend adopting a cat or dog from Planet Pet.

Another local gem!
I haven’t yet made a purchase here, but Mia (my Doxie mix) and I stopped in while I was waiting for some take out from Swing Thai. Planet Pet is a lovely little shop with a decent selection of the usual quality brands and varied selection of supplies. The staff was friendly and helpful and my pup got to frolic around with one of their adorable adoptable dogs that was manning the shop.
How’s a girl to decide which local shop is her favorite with other gems like Mouthfuls and Simpawtico? I think they call that healthy competition. I’ll keep all three in rotation. One thing is for sure, there is no need for big-​box pet supply stores when the local guys are doing such great work!

A fun store to visit! Great little pet store with a lot of food choices. The most fun, though is visiting with the rescue kitties and puppies they have in the store!

Planet Pethood is a nice little pet food store at 43^rd & Tennyson, right next door to Wine Jesters (the new little wine shop in the neighborhood). The store has various brands and types of pet food, treats, and toys. She also has a few adoptable cats and dogs that were obviously given up by their uncaring people parents.
The owner is a vet tech and a vegetarian, and she seems to care deeply about animals.
The shop is not as big or as fancy as Mouthfuls pet boutique down the street but it carries the dog food we buy.
Nature’s Variety is a great natural dry dog food. Our dog loves all the flavors… and while it is more expensive than grocery store dog food, because the food has less cheap «fillers», dogs actually eat less than they would of other «cheaper» brands. So, the price is actually only slightly more more expensive when you factor in the whole bag lasts longer than the same size of cheaper brands.
4 ½ stars because she cares about the animals!

This small and very adorably designed pet store in the Highlands area combines a charming retail space with a passion for rescued animals. You can view animals available for adoption– usually cats or small dogs– every day during store hours. The store owner describes Planet Pethood as, «a politically correct pet store.»
I can’t justify giving any less than four stars to a cute shoppette that combines support for pet adoption and rescue with a fairly nice selection of foods, treats, toys, leashes, and everything you need for your dog or cat; and Planet Pethood fully deserves the four stars it’s getting. I do, however, have some minor gripes.
For starters, both the store itself and the website are unclear on exactly what Planet Pethood’s involvement with Planned Pethood, the low-​cost vet down the street, is. Nowhere can I find an actual percentage donated to a specific organization, and as a rescue person that sets off a serious case of nerves. The website describes the store owner as having her own rescue– but where is the name, the 501©3 status, the official website? Also many of the links point to Planned Pethood, but nowhere does the store owner declare an official affiliation. My spidey senses would be beeping if it weren’t for the clear support of rescues via adoptable animals in store. I’d love to know if this store donates its profits, and if so, what percentage and TO WHOM; also, how closely, exactly, it is related to Planned Pethood.
Second, I have a few snipes to take at the dog food selection. Canidae and Timber Wolf are excellent choices, but where is Innova Evo? I wanted a bag of Innova Evo Red Meat, but left empty handed because it doesn’t appear to be on the shelves. And Avo Derm? It uses ground corn in several formulas– NOT exactly up to my pet food standards. Breeder’s Choice is similarly well packaged but lacking in actual quality.
However, for the slightly less picky than myself, Planet Pethood seems to be a nice pet supply store with many good choices and a true desire to support rescue and adoption.