To me, when I go to browse for designer items like sunglasses I already know myself and what frame shapes fit me and what budget I have. Here comes Sunglass Hut and although I like the product selection I feel like its too high pressure when it comes the way they deal with customers. So I walk in on a Saturday afternoon and I know I’ve been eyeing some Prada but the first associate pushes herself onto me suggesting I try these other styles from other designers. I assure her I am just here to browse the Prada area but she continually pushed Bvulgari or other brands onto me all while I’m looking into the mirror looking myself. After maybe 15 mins I think the manager came and pushed her subordinate aside to further push more expensive and gaudy styles onto me. Basically from this point I felt uncomfortable and a high level of anxiety because they didn’t have what I was looking for but they literally forced me to try on a pair I didn’t like and of course the associates were like«Oh my that looks spectacular on you» «you look so exotic» «your the first person who actually looks great in that style»…Of course I called B.S. because they style, brand, and fit were totally off. ugh… How much more fake can the associate and manager become just to make a sale??? Basically I grabbed my shopping partner and bolted out the door.
Trey S.
Place rating: 5 Denver, CO
Fantastic selection with a super friendly staff. Of course they’re going to try to get you to buy a pair of sunglasses while you’re in there, but they won’t make you feel horrible for walking out empty handed. Lots of mirrors so you’re not shoving the other customers to check yourself out in those D&G aviators, and lots of brands to try on! Earlier this week I took a pair of Ray-Bans here that I bought at the beginning of this year to get tightened. No evil looks, no «how dare you ask me to do this for you for free,» just a smile and an «Of course!» and finished with a «Come back anytime you need them adjusted!» Wonderful all around!
Erin J.
Place rating: 4 Denver, CO
Great selection of shades, if you’re looking for some this is one of the best places to go. All the latest styles and a ridiculous return policy — 90 days! I would suggest checking out their outlet store first though, you never know what gems they have waiting there!