Madden Hair Salon

I went here by chance, and she had made time for me after a previous hair stylist had mess up my hair. She fixed it and quickly at that. She was very nice and offered to try some new things which can be nice. Its also really inexpensive which surprised me in a very good way after she fixed my hair! I highly recommend them, they have odd hours but they can work with your schedule if you’re nice.

I love this place! While it may not be the swankiest place around, the work is quality and the two ladies the run it are great. After getting a full head of highlights and a new shorter ‘do, she even showed me how to style my hair with a curling iron. Most places charge extra for that, but they didn’t. Great work ladies!

Given I never went here and maybe the hairstylists are great, but what turned me off from even stepping in was the girl who worked the reception and phone. As the face of the salon and greets customers, you would expect more. I asked specifically for balayage and she said they didn’t do it and proceeded to laugh. I was caught off guard by her laughter and described the process and she said still insisted it doesn’t exist and giggled. Very unprofessional and rude.

I just doing my hair today after having it cut and styled by Sylvia yesterday. She did an absolute beautiful job. She did EXACTLY what I asked her to do and I couldn’t be happier. The price was a pretty great surprise too! She didn’t push the salon products, which was refreshing. Instead she asked about what I currently use and have her opinion. Some she encourage me to continue to use and others she pointed me in another direction. It was just a phenomenal experience because of Sylvia. She earned 5 stars.
My only complaint would be the condition of the salon itself. The missing ceiling tile and general feeling of management not necessarily caring about the appearance of the salon was disappointing and surprising considering their prime location on a corner in downtown Des Plaines.

Jacky and Sylvia are the best! They have been doing my hair for quite a few years now. Reasonable prices, great stylists and color specialists. My blow-​outs look terrific.
Only negative — floors and bathroom could be cleaner.

Jackie and Sylvia are great people and good team work. I love the colors they use. The style is always cute.