SpringHill Suites Devens Common Center

Marriott always a great product and Spring Hill doesn’t disappoint. Fresh new rooms, everything very clean, and we’ll maintained. The Breakfast was not as good as Residence Inn, but out want too bad. Best thing is I don’t have to cook! Very convenient and allowed me too get straight too work.

Just got a noise complaint for «talking too loud»
Just me and my girlfriend, no TV, nothing! Security said that we were talking too loud. Talking?! In our room, we can’t talk?
Boohoo
Avoid this place

Front desk was friendly and efficient, wi-​fi worked well, room was clean and well appointed. The downsides are the isolated location, loud, but effective, A/​C unit, and I was next to the elevator which was very loud through my wall… ask for a room down the hall away from it.
Good value for price in all.

At the moment it is a good place to stay. The lobby and rooms are clean. There was a better than expected breakfast every morning in the lobby. We didn’t use the indoor pool or the small gym, but they also looked clean. I say at the moment because the construction is terrible. It will need a renovation every five years or it will turn to a one star.
10 minute walk to Rogers field #1.

I end up in Devens every now and then for business. I stayed once at this hotel and didn’t ever again. Beat up room with paper-​thin walls and a noisy HVAC system. Maybe this is standard for a Springhill Suites, but it’s not typical Marriott level.
The workout room was fine, but the adjacent pool room was a choking gas chamber of chlorine, which did nothing to remove the ring of black mildewy stuff from the handrail going down the steps. Yikes. No wintertime swim for me.
Later stays have been at the Hilton Garden Inn across the square: much newer and in a lot better shape… though I never checked out the pool there.

Great hotel for the money! Clean, roomy accommodations with one of the best staffs around. I love the free breakfast and free parking! The rooms were very clean and well decorated. For a Springhill-​level hotel, was was very impressed.

Staying at This hotel was a wonderful experience, especially in comparison to a competitor we just stayed in (in a different location)!!! The staff were friendly and accommodating, the grounds were beautiful, and the rooms were clean and up-​to-​date! Lots of opportunities to meet and greet the wonderful men and women who serve our country with the fort next door!

I recently stayed here for an interview. Overall it was an a-​ok experience. Easy check in/​out, free wifi, spacious rooms, and nice staff. For a newer hotel, it seemed kind of run down and the rooms definitely had an 80’s feel/​décor. Thin walls, loud ac/​heat system, overpriced, and dirty. maid service here must be doing a shoddy job because there was hair in the bed that was supposedly freshly made and the pillows did not seem to be clean. The room was large and comfortable but it just did not feel clean. There is a restaurant across the street from the restaurant and this hotel is the closest one to Devens. They have a «continental breakfast» but essentially what you will end up eating is toast or cereal because the other items look like they have been left out for days. The front desk staff are very helpful and kind. The rate is not reasonable for what you get here. This is the kind of hotel you would expect to pay 80 – 100 dollars a night, not 200 – 250. If you must be in Devens, this is probably the place to stay but don’t expect your run of the mill Marriot experience because you will be disappointed.

I came for the tenth time at this hotel, and frankly I keep thinking that is the best choice of accommodation of the area. First, the housekeeping service is excellent. Second, the breakfast selection is good but should be a little more varied. Third, the attention of their staff is tremendous. And above all the most important thing is that their rates are great compared to the rates reimbursed by the government.

This review may be a bit harsh, but it’s based on the fact that I’m comparing my stay here to other hotels that I’ve paid a little over $ 200/​night to stay in.
Yes, it may carry the Marriott name, but this place does not carry the Marriott class I expect from the chain.
Sure, the main lobby is clean, they offer coffee 24 hours a day, and have a decent breakfast selection. But that’s pretty much on par with most hotels these days and it doesn’t impress me. Sure the rooms were relatively big and there were comfy beds. But when your shower still has someone’s short and curlies on the soap dish and the shower curtain rod looks like someone used it in a suicide attempt (seriously, the shower curtain never closed because it was bent so far down), does that still count as clean and kept up?
My biggest complaint here was the personnel. The people I interacted with at the front desk are cheery and accommodating, and quite honestly are the only reason for the one star. I would give the front desk service five stars if I could rate everything individually, and do not want this review in any way to be a reflection on them. They were great– gave an extra half hour for us to check out when we were running a little late for wedding prep, helped us find a few things we needed here and there, and were just all-​around awesome. If only everyone we interacted with had this level of professionalism.
On the morning we were checking out, there was a knock on the door at 11 am. It was housekeeping staff telling us we needed to be out of the room so she could clean it. I’m sorry. Check out is noon regardless of our late check out; I’m not leaving the room in a towel over an hour before I’m supposed to just because you want to clean it. She also insisted that we didn’t have until 12, which led us to pointing out on the back of the door where it said «check out is at 12:00 noon». It was a mess, and an interaction that we should not have had because it wasted about 15 minutes of our time.
The other thing that really miffed me was the attitude of the hotel manager yesterday (Sunday ¹¹⁄₁₃) morning. The whole reason we were staying at this hotel was for my sister-in-law’s wedding. The father of the bride brought over her dogs for a quick photo session before the wedding– they would have been in and out in maybe 5 minutes tops IF THAT. Sure enough about 10 seconds after the dogs walked in, the hotel manager busted through the door with her backup henchman and rather than nicely tell us that dogs were not allowed in the hotel (which they were, with a $ 250 charge that would have paid for had we known it existed– just for the five minutes of photos, not an overnight stay), the manager stood in the open doorway WHILE WOMEN WERE HALF DRESSED IN PLAIN VIEW OF ANYONE WALKING BY IN THE HALLWAY, propped the door open, and screamed at us to get the dogs out and wouldn’t stop screaming until the dogs were out. Completely unprofessional behavior, and completely inexcusable. She literally stood there with the door open and kept repeating that «we need to get the dogs out now.» Completely unnecessary– we can all hear and we’re not your disobedient children. But you try rounding up two pugs around the legs of the bridal party after they’ve been startled by your screaming. The same thing could have been accomplished had she knocked on the door and said «hey, there’s a $ 250 charge to have dogs overnight, but we’d appreciate not having them in the hotel» rather than come in screaming like a white trash madwoman gone wild.
Again, I realize that for someone who’s just staying here for a night because they have to this place probably is adequate. But hell, if I’m willingly paying as much as I’d pay for a nicer hotel in Boston I want polite people to interact with. I want people who know how to do their jobs. I want a shower that works without soaking the floor around it (total safety hazard). I don’t want to deal with small town white trash that think that because they have a job at the big hotel that just came to town, they’re better than the people staying there.
What a poor reflection on the chain this experience was.

I stayed at this location for 10 nights. The breakfast was good. They have eggs, sausage, cereal, muffins, donuts, fruit, a waffle maker, croissants, orange juice, apple juice, milk, and there may be more that I do not remember. Coffee is available in the lobby ²⁴⁄₇. The staff is nice. I found my room clean on arrival. They pretty much had everything I need except for a stove and oven. I was not expecting a stove and oven, by the way. Housekeeping does a good job. I also had them do a little of my laundry. I found my clothes clean and pressed. They have free parking and WiFi.

The Springhill was my home for nearly four months in the spring/​summer of ’09 due to a work assignment in the area. I will have to give kudos to the ENTIRE staff there for welcoming in me and our work crew and their top notch customer service all around. Amanda at the front desk was always personable and extremely helpful while we were adjusting to our central Mass environs. Thanks a million guys & gals!

The Springhill Suites is really the only closest place in Devens to stay.
Blessing that it is a Marriott and is clean and kept up. There are two buildings next to each other. One that is the hotel and the other which is primarily for meetings and conferences.
The people there are very helpful and accommodating and I really think it speaks to the area. For such a little town that does claim most of the business (for now since it is starting to grow) they don’t have a «we own the place» attitude.
Located in the Devens Common there is not much to choose from but just a stone throw away is a Dunkin Donuts, Gas Station, Dry Cleaner, Pizza Place, and restaurant, The Devens Grille.
A clean, safe and friendly place to stay.