Pilot Travel Center

I love this Pilot! I always go here to fill up, it always the cheapest in the area. And to the woman who said $ 151 was on hold for filling up with gas, that’s an out right lie. I always only get the $ 1 charge on my UMCU account when I check after filling up. The ladies inside at the counter are amazing! The coffee is always fresh, hot and tasty! The food and drinks are a tad over priced, but it’s convenient and easy, since I live close. Overall great gas station in my opinion in the area. And it’s a truck stop, expect the place to be busy. And just use the manners you were taught and be patient!

This is a member of the Flying J/​Pilot travel chain. The chain that hates its truck driver customer base. Place is always dirty, mens room smelled like, piss again. Isles were messy, Two people who were working was a manager, who called over the other woman to check me out. The cost of everything is about 5% more than the TA across the street. This one wi-​fi works! FUEL today was #2 DIESEL$ 3.99,AND REGULAR GAS WAS $ 3.85. They have a Arbys here… Just stay away… Was here, Friday April 27,2012. Over night.

**Warning** This gas station has implemented a practice of authorizing the max allowable against your credit or debit card, regardless of the actual charge. Most places will authorize $ 1 on your account to verify funds. This travel center put $ 151 of funds on hold for $ 30 of gas.
Visa issued a notice to banks (according to UMCU), last year, that gas stations can start doing this. Apparently Pilot Travel Center is one that does. I have emailed Pilot corp, with no response. (yet) Workers at the Pilot Travel Center said that it is the bank and not Pilot. According to Visa, it is the Travel Center. Also, via Visa, they can preauthorize up to $ 151 for passenger vehicles and $ 500 for semi trucks.
I can’t believe this isn’t common knowledge and people aren’t pissed! How would you like to have $ 151 frozen from Friday to Tuesday. What if you were filling up on your way out of town, then you didn’t have that money available because this new practice?
To avoid this, go into the station and have them authorize a specific amount instead of paying at the pump.
No matter how inconvenient it will be to use another gas station, I will NOT visit this travel center again.