Fairway Market

This is my first ever review on Unilocal,thus I was very torn what rating should I give…
The selection of cheese and bakery and organic products including supplements and skin care are amazing. Coffee variety is great too. For that I will give them 5 stars. But this 1 star is for the customer service I received. Negative one, and not once, twice.
We came when it was really quiet, not a lot of customers, and were at the salad bar waiting to be served. No one was there to even give us an answer of if anybody is serving, or if the bar was open. (It was around 5 – 6 pm). Same thing with the smoothie bar (why do i want both? It took us more than 30 minutes to get a salad and a smoothie– i could have done that myself at home and saved me the trouble).
Finally, someone came out to make smoothie for us. Ok cools. But for the salad bar, someone who seemed a bit grumpy came out to finally mix up the salad. Didnt seem too happy, and did everything at a very slow pace. Understood it is 6pm on a friday. But really?
Another time same thing happened with cheese bar– noone was around and when I asked the guy next door in the meat section if there will be someone helping us, he answered crankily.
I love this grocery store, I do. Nicest one I’ve been (beside Wagner though). But with customer service this bad for the past few times I went, I dont think Im gonna be back. Either hire more people, or I dont know tell them not to be cranky at their customers.
Came out pissed every time I came here in the past year… had to tell myself they are human as well but do I deserve this crankiness for some smoothies and salad and cheese?

Best supermarket in the area. They have a great selection of specialty foods and their prices are competitive if not lower than other supermarkets. They also send out coupons several times a week via text which can help save money.

If there were negative stars, I would choose that.
Along with my regular weekly groceries, I purchased «Fresh Day Boat Dry Scallops». I went home, cooked the scallops and when I went to eat the scallops, I noticed a strange taste. I broke one of the scallops in half and it reeked with the scent of ammonia. I went did the same to the others and each of the scallops were the same. The scallops led to an upset stomach and vomiting.
I packed up all the scallops and brought it back to the store. I asked to speak to the manager who was dismissive and unconcerned when I explained what had happened. After a second explanation, he finally gave a disingenuous apology. «Sorry for what happened» he said. The manager goes a step further when he directs the cashier to issue a refund in a manner in which he is doing me a favor. He says to the cashier, «Yeah, just give him the refund» and then turns he back to me.
I was disappointed when I ate the scallops but was furious when returning to the store when I was met with blatant disrespect when I was seeking to notify the manager of the issue and ensuring a resolution where someone else will not be buying anymore of that batch of scallops.
I am a weekly shopper at Fairway and have always referred others to the brand whenever the topic came up because I believed in the quality of the products and the customer service at the stores. I certainly hope this incident is isolated and of rare occurrence.

Very nice market in Little Neck, NY.
The aisle of produce and organic food very appealing.
The coffe area has a large selection of all types of coffee.
Other departments that have an ample selection, olives, cold cuts& Deli, meats.
However, their pet aisle is limited. I can’t find my pet’s food brand.
Do mot carry Distilled water needed for my medical device. I xan always go to Walgreen’s, CVS, etc.
Need to visit other market. :-(
They have hot food bar. I ‘ve not tried it.
For my Mom, I found Soy yogurt & ice cream.
They have Sr discounts. It took some dough out of the bill!
I like it.
The app is very slow.

I live around the corner so I’m here like everyday and am very grateful to have a fairway so close. People seem to always think Fairway is crazy expensive but it’s not always true. If you are the type of person that buys what looks fresh and is on sale, I think you’ll be happy. It might not be that great if you already have a fixed shopping list.
I find their organic produce is on sale enough to always have something organic in my fridge, and sometimes the organic version is actually cheaper (and if not, you can get a discount if you remove the yellow sticker). also organic milk is always $ 4. i like their meats better than Costco and, except for their ground meats, the prices are decent. beef tenderloin goes on sale from $ 6.99-$ 7.99/lb every now and then; i usually filet mignon all week during these periods. they always have fish on sale and i usually go for the hiddenfjord faroe island farmed salmon which is grown «sustainably» and antibiotic free (~$ 10/​lb but can get much cheaper). and their murray’s chicken is certified humane and antibiotic free and sometimes on sale for $ 3.99-$ 4.99/lb (breast), with the drums/​thighs sometimes going down to $.99/​lb. Their fairway brand chicken is sometimes $.79/​lb and almost always $.99/​lb (drums/​thighs)
I am so frugal, yet i spend so much money, and I think with that combination I’ve amassed an encyclopedia of the prices of everything i buy in my head. An Asian market would surely be cheaper, and you can buy burger meat cheaper from Costco if you can consume 5lbs ($ 2.99/lb), but Fairway IS competitive and sometimes the winner.
I hope we still get to keep this location if/​when they file for chapter 11…

Do you ever feel like shopping is a chore? You’re coming home from a long day at work and you need to pick up some groceries… only to find the aisles too small, the carts too broken, and cashiers too slow. Well… Fairway is your answer to all those stressful days. The store is huge… YUGEEE… and it has the exact opposite feel of so many supermarket stores that makes you feel like you’re jammed together like a can of sardines. The overall experience helps when they have everything you need for both your popular items and more organic items. I have also never had an issue getting help from the the super friendly workers here behind the deli, the cashiers, or random other employees around the store. They genuinely respond to you with smiles and are ready to help. My wait time at the cashier is also fairly limited and almost never frustrating.
The one con for Fairway Market is that the prices for some items may be slightly higher than other supermarkets. Be smart and look for the sales and specials. If you do that, you’ll be just fine for your overall budget.
Notes
– Park upstairs. The parking downstairs, even in off-​peak hours, can be a mad house and always seems to be full. There are always parking spots upstairs, fairly close to the stairs or the elevator.
– Like all supermarkets, Sunday nights can be pretty crazy here. Plan around that and you’ll have a great shopping experience.
– I haven’t tried it yet, but their section for lunch looks delicious. It’s tempting each time.

I heard about the coffee selection here from a friend of mine, and boy was he on point. They have a huge selection of fresh beans, that a helper will ground up for you. The Brooklyn Java is my go to, along with some of the Colombian Supremo roast. They also have a jamaican blue mountain roast that goes for $ 100/​lb lol. what is that all about? They also have a bunch of organic products which I’m not crazy about but I know a lot of people are. All the produced is also very fresh from what I experienced. This is a more of a fancy supermarket hence the prices being a little higher, but you get what you pay for. Cant wait to try some new coffee blends next time

I absolutely love this supermarket !!! Excellent organic produce selection. Always stocked with fresh organic fish and meat.
Don’t forget to grab yourself a little sample from the bakery! You can also try a sliced piece of baguette dipped in some delicious olive oil or a yummy spread! A nice little treat while you shop!
They also have a great selection of sugar free items.
I also purchase other beauty items which are also organic and haven’t had any complaints yet!
Overall great store and friendly staff, most can say it is sort of over priced but you pay for quality!

I usually come to Fairway to purchase items I can’t find in my local market; organic granola, Hemp milk and ofcourse, my vegan ice cream. For the past few months Ive been stopping in for lunch as well. Their hot buffet is vast and keeps my tummy happy. It’s around $ 8 per lb but the quality and options are what keep me coming back. Everyday the food is different which is what I love. Ive tried their roasted cauliflower (delish), roasted butternut squash (my favorite!), grilled asparagus (yum), teriyaki salmon (nomnom), mashed sweet potato, shrimp scampi and vegetable fried rice. Everything was very tasty and I love that there’s a good amount of vegetarian options available. They also post the ingredient listing for each item which is amazing for picky eaters like myself. There’s a cold buffet and a section for sandwiches and salad that are made to order as well. The check out line goes pretty fast and I’m usually in and out of there within 10 minutes.

Stopped in here for some last minute items with a friend. I couldn’t believe how nice it was. The price’s were great and they had a huge area where they served fresh store made food to customers. It’s kind like a buffet minus the all you can eat. I don’t live near queens but I can say anyone in the area is lucky to be able to shop there. If I’m ever in Queens again I will try more food from the vendors.

Crowded, rude customers, overpriced old produce, misguiding coupons, stale bakery items, so so basic dairy choices.
Had a few coupons on my text alerts to cash in that day
The entrance is slightly confusing if you have not been there before and the second floor parking is a little confusing as well but after a big loop out of the lot and back in again we figured it out the second time around. (We usually go to the Westbury location where there is a huge lot and its easy to get to.)
We wanted to stock up on produce which a lot of what we wanted we found was double the price comparing to HMart.
The box clementines were all molded and bruised at the front entrance display so we sprung for a 9 dollar bag of Cuties only to find that they were very shriveled and dry inside.
Same for the blueberries that looked ok, but for 5 dollars a container they all had a very faint taste of mold or mildew. We wash and soak our produce but still. Gross.
The mangoes were beautiful looking and on sale for $ 1 each, unfortunately although ready for eating, upon opening them they were entirely bruised and a pulpy mush (think old apples) inside.
We know its the dead of winter but come on.
Bananas were ok at 79cents/​pound. The kale was so expensive so we decided to look at the organic kale which at $ 3.99 for 4 small stalks per bundle was a shock.
The deli area was great the staff was friendly. Its not easy to maneuver a cart in that area with pushy customers who want to get there first. The displays right in front of that area should get pushed out. If you have back issues or have children and a cart its going to be hard to get around that area on a crowded day. We chose to go at 2 pm on a weekday thinking it would be quiet but it was not.
The cheese area was lovely and well stocked as well as the coffee area which offers a nice few selections at $ 7.99 per pound.
The fresh pasta section had some deals at $ 3.99 per box too.
The bakery area was well stocked and the Olive ciabatta bread was lovely. The person who was working that day in the bakery was very helpful and kind. Unfortunately the fresh baked items in the bins were a bit stale so by the next morning those mini bagels were dry as a rock.
The roasted chicken to go was a nice deal. At $ 8.99 for free range antibiotic free meat cooked and ready to serve it was a steal. The barbecue was ok, but it wasn’t really barbecue, more like a wash on the skin of the bird. The meat part was moist and tasty though.
The one coupon we had was for Olive Oil, Fairway brand so we grabbed one of those and headed to the dairy department.
Honestly I think the selection was a bit underwhelming in terms of healthy lower priced locally sourced brands and more of a higher priced (than what you would see in local mainstream supermarkets) selection. Its not easy to find plain yogurt that is healthy and really low in sugar actually unless you go to Trader Joe’s which has a dairy selection that is more no frills and easy to shop.
I really like the selection of vitamins and natural products for the body and home. The section is so crowded and small but had what we were looking for on a shelf at the very bottom buried under a few other products.
Overall the experience was ok but I have had much better.
The aisles with the cubbys of more products gets really old quick after a few turns with a cart full of food and a few cases of water.
At check out my text coupons were not honored even though I presented them before the items were scanned to be sure I had the correct ones.
At the end of the scanning the cashier said the system did not accept my coupons although the picture of the item was exactly what I chose off the huge display. I just asked for the items to be removed as I was feeling rushed and the cashier was not really helping the situation by begrudgingly moving slow and not bagging anything neatly or carefully in turn aggravating the next customer behind me who was in a mad hurry.
That said, I worked in this industry as a teenager and well into my early 20’s so I have every respect in the world for service people but the entire experience and double price point was not worth it.
I think we will go back to get specialty items and walk about instead of relying on Fairway for basics and quick shopping. That said in the area a lot of supermarkets have closed and our options are limited.

If I could give this supermarket 10 stars I would love to! This is by far my most favorite food shopping establishment. Walking in here reminded me of shopping in Paris.
Firstly, I’ve been here before but never really walked around just got 2 things and left. I went on Friday night which was the night before a blizzard here in new York. MOST places, had nothing! Not fairway, they were FULLY stocked!
This supermarket is a chef’s dream. They sell everything you can possibly think of every type of oil, butter, cheese, nit, cooking wine, pasta and specialty items. They have a wide variety of organic, gluten free and also your traditional products.
The meat section is my favorite, very fresh meat at a very cheap price. Their produce section is to die for everything is fresh and clean, just ready to eat. The dairy section has every single milk you can list and my favorite, specialty cream cheese which is hard to find unless you go to a bagel shop.
I checked out the bakery but didn’t purchase anything, seems like a great selection to chose from and I’ll def. Get stuff from there next time.
The hot food selection is also good, I got a rotisserie chicken for my boyfriend because he loves rotisserie and he said it was the best he has tried.
The staff is amazing, very cheerful and helpful… even the night before a snow storm & there’s lots of parking but gets filled up quickly.
Fairway is a bit more pricier than other supermarkets and tends not to carry very unhealthy choices such as swiss rolls and Pepsi which was kind of a downside for me because I love both of those things. However, the pros outweighs the cons for me.
I will continue to shop here, is such a pleasant experience. I urge everyone else to do the same.

Love Fairway. Shopping here is an experience, from the specialty foods, the great selection of organic goods and a hot food salad bar that can give some restaurants a run for their money. They often have specials that you can sign up for via e-​mail or text, where you get free items or $ 10 off your bill. I suggest shopping early or later in the evening as the parking lot can get a little crazy

Typically I love shopping here! Love the fresh produce and then organic goods. Good Foods is essential and this is usually the place to go to get the right healthy products. However, walking through the hot food area, we saw a roach crawling around the hot food. On its back, trying to flip back over. I was so grossed out. I told the person at register and another employee. They just looked at me like I had 10 heads.

Stopped by for some eggs and oil, everything is supposedly organic. Their prices are comparable to whole foods or trader joes, and is pretty big-​there are aisles and aisles of food. Staff there is pretty friendly when you need help looking for items, their layout is a bit overwhelming as there as little coves in addition to the long rows of shelves. I do know their cheese section is well stocked, they have hot food buffet as well. If you ever need dried dates to wrap with bacon, fairway is the way to go-it’s juicy than your typical supermarket.

This Fairway has been at this location for a few years. Parking is never a problem, most people try and park in front of the store where the lost is small, if you go up one level, there is a ton of parking, even have a elevator that’s big enough for you and the cart. The big problem i have is that they are always the priciest of supermarkets in the area. They do have the best produce section, butcher, seafood, cheese section. But i mainly go to this store for the produce section, some many varieties and organic and non organic fruits and vegetables. They have a place where you can sit and eat, which i have not done, but did get a meal that was prepared and it was good. If you’re looking for deals, they are really not the place to go.

This place is going downhill. The hot food café inside is so gross. It used to be clean but the staff/​management are not keeping it at the cleanliness standard you expect from fairway. The staff I saw today are chatting up with each other and not really keeping the place in tip top shape. The tables are dirty. The water/​ice machine has mold growing on it. I got food poisoning after eating here today. The man that was making my sandwich was so gross. He did not change out his gloves after standing around touching other things. His sleeves are long and was touching the meat he put into my sandwich. He sliced a new tomato but did not clean it first. I was watching him prepared my food but gave him the benefit of doubt. His pants are falling off as he make my food. I should of just walked away. Urgh I’m paying for it now by having the bathroom run.
After I had my meal, I began shopping and went to the olive bar, I saw two different ppl stuck their hands in the bin to try the olives. Gross!!! I didn’t even continue shopping and just left.

This location has gone down hill. Entire sections of the store have been removed and replaced with items like chips! The customer service is really sub-​par especially at the deli counter. The main reason to go to Fairway is for variety and gourmet food. Now that it’s being removed and replaced with commercial processed food crap, there is no point! I waited for a pre-​made sandwich for 15 minutes in a long line of similarly annoyed customers. The three folks behind the counter were engaged in conversation and not customer service. The cashier had no change. It was a mess. The manager of this store needs to re-​energize his team! As for my shopping, I’ll stick with the locally specialty shops and forget about Fairway for now.

Emailed customer service about the Douglaston store and their lousy online circular, received no reply. Called manager in Douglaston about meat cases not being restocked. He was very nasty to me. Went there last night at 8 PM and once again there were no pork chops, etc. Employee behind meat counter said he has complained to the manager that they are shortstaffed and he does nothing about it. Why did they extend their hours? This makes no sense. I noticed that the last few months other customers like me are also giving the store 1 – 2 stars on Unilocal.Maybe Shoprite will take over this store, now that is a great idea!

I have been to this fairway several times and I only go when I NEED to go! Some of the employees are rude! I only go here because they have specialty foods which I like. Also, not to mention the parking lot is always busy… I would go here only if you need to because otherwise your better off going to Stop & Shop down the rode!

Fairway is a little pricier than most other supermarkets in the area but a lot fresher
The staff at this location is very friendly and helpful. The bagels are the best in the morning and the baguette is phenomenal.
I love the free samples for the olive oil with bread haha
There is a Clean bathroom and eating area inside the store

I went to this very expensive market at 7 AM. Olives were covered, butcher had less meat than a yogi camp and the fish department was only offering ice for your visual entertainment. You wasted my time!
A baker stays up all night in order to ensure people get their bread. Be ready next time or risk losing your middle class base who cant hand around all day to satisfy your lack of discipline and business acumen.

Clean store, very helpful employees.
Produce section has an amazing variety.
Deli a bit busy in the afternoon. The guy that slices the smoked salmon is a slicing magician. He can get those salmon pieces so thin and perfect. It’s so good you don’t even mind paying $ 8.99 for ¼ pound. Ouch! Yes I said ¼ pound. But if it’s an occasional treat, don’t think about the price.
They usually have brioche in the bakery but not today, sad face.
If you like low sugar ice cream they have a great variety.
Lots of Ezekiel bread to choose from, again pricey but so good.
Parking lot is small for the amount of people shopping here.

Plenty of parking in the rear and second floor.
Staff is very helpful and nice.
Things are very organized but can be hard to find things sometimes.
Meat, fish, veggies and bread is very fresh.
Theres a small food court area in the middle where you can order sandwiches, sushi, and buffet food by the pound.
Prices are mid ranged but they offer a lot of gourmet choices.

So glad to have found this fairway market the closest one by me (About 25 minute). First off, the staff are very helpful and friendly .Can’t remember the name of girl that helped me in the vitamin isle. She was very knowledgeable ! Thanks. ! Second, the isles were fully stacked. Love there fish market isle. Went there thinking I’d buy one or two items but ended up buying much more ! Lol! They have a nice big parking lot. That’s a plus! Will definitely be going back!

Whoa sensory overload! This place is huge, and has so much stuff. My girlfriend took me on kinda of a tour just to see this place. They have lots of unique features.
You can taste selected cooking oils before buying. You can grind your own coffee. You can grab lunch from their cafeteria area. Whoa, what does this place not have?
Noticed an extensive vitamin area with pretty competitive pricing.
I may shop here for health food items before I scope out whole foods because the prices seem so much more fair.
I can’t imagine it becoming my standard shopping destination for food, just because it seems like it would take to long to find all the things I was looking for.

This place has become my go-​to supermarket for basic staples such as fresh bread, milk, and a wide selection of food options. They have both organic and non-​organic produce and samples in their deli section. The lay-​out of the store is shopper friendly and I am always going back for their artisanal (translated yummy) cookies in their bread dept. The only thing I don’t buy here is the seafood since I prefer wild to farm raised.
I also love that they have a Grimaldi’s in the parking lot for nights when you’re done with grocery shopping and ironically have no energy left to cook. Note, however, that Grimaldi is a cash only business.
They have friendly staff and recently have started implementing promotions when you spend there like scratch off coupons for discounts on your next grocery bill. That was the one thing that had been missing up until now!

I was overjoyed when we finally got our very own Fairway in this area. No more travelling to get the items that this store stocks. They carry many things that are not carried in the other local supermarkets; particularly the healthier and imported stuff.
When you compare pricing on some of the basic items they just don’t measure up but I know which stores to get the best deals so I just refrain from buying those specific things here and focus on the items that are only carried here.
I must admit that they aisle layout is different and kind of irks me. A lot of the time I will miss something I may have wanted because you have to enter each section to get a proper look and sometimes I simply don’t have the time and want to just breeze through the store. This is not the type of store where that is easy to do. It’s almost always crowded. Parking anywhere near the entrance is a complete clusterf*ck but at the end of the day when I get my specialty snacks and cheeses I am happy.
They have a fabulous selection of rare beers. Every kind of oat that you could imagine. A fresh food bar, sushi, seafood market, butcher, deli meats, the cheese section is just glorious. I may have been a mouse in another life because I could spend hours in that section alone. Yummy olives and pickles out of the barrel. I don’t usually buy meat here. The selection is good but Stop & Shop knocks them out of the water when it comes to pricing, especially on chicken. They do have some shrimp and lobster specials from time to time and I almost always take advantage of those. Always grab a circular on your way in so you can read up on the sale items as you browse. The circular is also available online on their site.

Best. Supermarket. In. NYC.
If you have lived in NYC for any time, you’ve had your fair share of really crappy supermarkets. Those that are not really crappy, and there are a lot of them, are really overpriced. And then there that great number of supermarkets with poor selection, high prices and are just bad. This Fairway breaks that mold. It has great produce — let me say that again — great produce, great selection and decent prices. The other Fairways I’ve counted on in Manhattan are smaller and do not have this selection. This is worth the drive from almost all parts of the city.
First things first, there is a lot of super fresh and local produce. Then there are more cheeses than cheese specific stores in Manhattan. To top it all off, there’s phenomenal selection of dairy, yogurts and all of those name brand boxes that you’ll need.
Second, there is a massive selection of everything. Lots of different milks. Lots of cereal. Lots of selection of peaches. Lots of everything.
The selection of high quality groceries is worth the trip by itself. Think Columbus Circle’s Whole Foods, less the 10 million folks who are also shopping there. It’s like Trader Joes, with much better selection and less reliance on food you can warm over the stove.
The only downside is that it is not easily accessible by transit. But even from the City, I’d strongly recommend getting a Zipcar to shop here. It’s well worth the cost and trip.