Excel Salon and Spa

My mani was great but pedicure went terribly wrong with the hot stones. Totally burned my foot! I did not ask or pay for extra on hot stone but apparently it’s part of the pedicure. Do not recommend! I will never return here.

So the pedicure was only DECENT. But after one week now I have a severe ingrown toenail. Aren’t pedicures supposed to prevent those. I only went here because I wanted to get my pedicure done and didn’t want to wait for my regular manicurist and pedicurist. Should have, would’ve saved me the money and pain.

Kim is amazing!!! She makes my Brazilian an amazing experience! As comfortable as possible. She is definitely «My Hair Ninja!!» It’s just wax on, wax off and its all gone! And the best part of all, with minimal pain. Kim is the best and I wouldn’t trade her for the world! Quick n Easy! Simply Thee Best!!! Need I say more? Thanks Kim! Gotta Love you, My Waxing Queen! #waxpro :)

Worst experience ever. Dirty. Horrible customer service. My feet are hurting after my pedicure. It is always better to wait, I only came here because I was on a hurry. 1^st and last time ever!

I come to Excel Salon and Spa religiously — they do an amazing job at very reasonable prices! I get gel manicures and pedicures as well as a full facial wax when I go in. I’ve even had my hair cut a few times. Kim and Peter, the owners, do incredible work and always make sure you’re getting what you want. Just be clear in communicating what you need — customer service is half service and half customer so be a good one :)
I recommend this salon to everyone I know!

This is the absolute worst nail salon I have ever been to and I have been getting my nails done for the last 20 years. The service here is horrible, the staff horrible, the service horrible and the work is… take a guess? HORRIBLE! I’m actually writing this review as they’re trying to salvage what’s left of my nails and toe nails. The have massacred my hands and feet. I have cuts everywhere on my hands and toes and my acrylic nails are already falling apart and I haven’t even paid yet! This is seriously the worst nail salon ever and if I could give negative stars I would. DO NOT COME HERE

DONT GO THERE!!! unless you want to get an infection and have your finger swell up three times it’s size full of pus! Then go to the doctor and have a needle pierce into it and have it drained! Yes that happened to me right after getting my nails done there. When I returned to speak to the owner he denied it and claimed it waa normal to get infections and it had nothing to do with acrylic nails!!! I couldnt believe his denial! Instead he should listen and actually sanitize his tools !

I wish there was a No STARS option 1^st time I went there wasn’t bad. I have not been awhile needed somewhere cheap to go. Immediately off the bat first lady sat me down and filed down my gel and then said someone else was first and moved me twice while that same person was getting their feet done. Had a guy do my nails who took forever and cut the hell out of my cuticles. Then the bill arrives and he claims that they charge for shortening length of nails and any repair! Had the odascity to say that he discounted and said it was listed when it was not. Do not go here they are a bunch of assholes who try to rip people off for poor quality and service. I will never EVER come here again.

I’m so disappointed, but it was my fault for coming here for the third time, CLEARLY they don’t care about what the customer wants… The man that did my nails, did an aweful job, I told him I wanted my nails THIN, because I don’t like them looking like a piece of gum stuck on your nail and told him other nail shops didn’t have an issue doing that for me and he said «but your nail is gonna show blah blah «and I noticed as he was applying them, he didn’t brush them while applying the Acrylic so it looked very thick and I told him and he got upset… Wtf… He didn’t even put lotion on my nails like other nail techs do, and he also was getting frustrated because I guess I was stuffing up my hand and he kept shaking my hand, I get I understand but he kept twisting my finger as if it was THAT flexible… He was giving a smart ass attitude, I get it you «knw «what you’re doing, but if the customer wants something specific, you do it! After all I AM PAYING AND TIPPING YOU… I came back here because the other nail tech ladies did a great mani and pedi for me before… But I don’t think I’m coming here again… My nails look «alright «the edges look thick and he didn’t apply the gel baseball the way… Thanks for a piece of shit job you did… He’s the only man that does nails I think… Anyways if you go here, DONT GO WITH HIM…

Worst place I have ever been to for a simple manicure that wasn’t even GEL !!! Asked for a simple and flower design I had choose. The man tending to me asked everyone in the room if they were able to do the design on my nails every so called nail tech gave the man a face like they couldn’t do it so I said to him I would choose another but they didn’t let me. They were like «No no no we do for you !» I didn’t want it anymore I didn’t trust them after that then they started working on my nails and I said OK fine I agreed. Turns out that they butchered my nails and did a whole other design that wasn’t even cute. ! Worst place to go to ! I recommend going to Magical Nails on Lakewood they give you what you want and are nicer than these people who you know are talking crapp in their language ! NEVER AGAIN!

Great costumer service. I liked that they had a lot of gel polishes to choose from and a children’s spa chair. I just didn’t like that they were a little rough and left acrylic all over my fingers but other than that I’ll be coming back

Do not go here! I got acrylics for the first time and they are so uneven, bumpy, and thick I can’t believe I payed for this… The people are nice so I went 2 times hoping that the first time was just bad luck but both times I left feeling like I just threw away money… never going back!

I came here with my 5 year old to do our nails together and I look up and there was porn playing on their tv. PORN. It was in some different language but that doesn’t matter. We left and I will never come back again.

Possibly the worst experience at a nail salon I’ve ever had. I’ve been getting my nails done for over 10yrs and this place was convenient for today, I had a full set with gel and the nail polish was all i over my hands. As I was getting my pedicure I started to analyze and it was even worse than I thought. Told one of the techs and her response was I didn’t do them. The guy tried fixing it but it was a lost cause. Completely a q waste of time and money.

This place is really either a hit or a miss. Each of the techs do not represent the salon as a whole. Some are patient and diligent and others are passive and only want you to see you pay and leave. And then you get someone who’s usually very good who’s having a bad day. I can only speak of the techs I’ve dealt with. No names will be provided as I’m sure Kim can be Mary from one day to the next and it’s a roll of the dice whether your experience will be great, so-​so or ah! The middle aged gentleman knows he’s stuff, is eager to please you and is flexible, he takes his time (so don’t go to him if you’re in a rush) The middle aged lady with a round face and light hair does so so work… will try to engage you on a personal level (when she’s not staring at her phone trying to beat her latest score on candy crush) The older lady who’s constantly putting in eye drops may pick the wrong color from the swatch you spent 20 minutes on and give you a nasty look when you begin to complain that this is not the color you picked. All ped techs do about the same and can color well within the lines but the older lady who greets you with a smile and a bit of an eagerness to get you in the chair does the best work and is eager to please. Hope this helps. Also, there is 1.00 credit/​debit charge. If this is not ok with you, just discount from the tip… evil I know. Oh and a forewarning on the location and seating, be prepared to clench your purse and buttox getting from one station to the next.
Enjoy!

Probably the worst nail shop I’ve been to. I recently moved to the area and decided to try them out.
An Asian woman in her 40s did my nails– wish I got her name, but appeared to maybe the owner/​manager. I got a new set with gel.
She was so rough my hands I was so upset. Not only did she NOT know how to apply the powder correctly, she couldn’t file them right either. The powder stuff was all over my fingers, stuck to them– never happened to me before anywhere! On top of that she kept pressing and pinching down so hard on the sides of my nails that it hurt. I let her know that it hurt but she had no response.
I was so disappointed with the unpleasant and truly uncomfortable experience that I did not leave a tip and then later that day when I finally got all the hardened powder of my fingers, I found that she had actually cut me on the side of one!
Needless to say I will NEVER return there and highly recommend anyone to stay away– take your business elsewhere!

Kim is the queen of wax! Been coming here for a couple months and im loving the results.

Avoid this place at all costs. I made an appointment at 7:00 for a fill and a pedicure and didnt get out of there until 9:30. I usually go to Landmark Nail Spa in Cerritos but wanted to give them a shot. They have another shop in the City of Industry and all the reviews on there are from people they know. This is one of the worst nail shops ever. Save your time and money and dont spend it on this dump.

I love Mimi. She has been doing nails for longggg time, and she knows whats she doing. Thats y ive been following her when she moves from Bellflower to Stonewood mall now. Im picky with my nails and only Mimi can helps me. I love how it comes out every time she does my nails. She does great waxing too. Its less pain and ny eyebrows are perfect every single time. Im highly recommend Mimi to all of u who wants to have fantastic nails & waxing :)

Mimi has moved to stonewood mall! Does great nails and very good at waxing! Pics to come :)