Little Smile Makers

I really want to like this place. Dr. Wong and other assistants were great. My daughter came in for regular check-​up twice, did great and loved the little gifts brought home with. However, they have very poor scheduling system. Each time after check-​up, I like to schedule the next 6-​month check up at the front desk. But no one seems to keep my appointment in system. No call back for appointment reminder. First time, I took it as accident and rescheduled by calling them. Second time, I called and left message on the Friday afternoon for confirming the upcoming Monday appointment. NO ONE calls back. Disappointing with their customer service. I am making a switch for sure!

Horrible experience!!! They were rude and charging us $ 130 for my kids regular cleaning… I called them and they said it was the charges for the chloride… it was impossible!!!
I wanted to talked to the doctor and they won’t let me talk with him… I will never recommended this to anybody!

So I have taken my boys here for the past 3 years. I do like Dr Wong. He is pleasant and thorough however my last two visits to his office involved getting a quote for some extensive dental work for my youngest son. The quote also included a separate quote from the anesthesiologist who would also put my child to sleep should I decide to move forward with the procedure, which I was not entirely comfortable with. I was surprised at the out of pocket expense that was presented to me. $ 6000+. Are you kidding me? I am relieved to say that I have found another family dentist office that was just as thorough but without the astronomical expense and condescending service from the two women at the front desk. Their «matter of fact tone» and lack of friendly service was the final straw. Taking our business elsewhere!

Amazing dentist and staff. He is personal with both the kids and the parents. He is using cutting edge technology but makes sure you understand every detail of what’s going on with your child. His office is fun and inviting. Both of my children look forward to their 6 month appointments. They have late hours to help working parents with scheduling too!

I came here for a 2^nd opinion for my 3 year old son since his regular dentist recommended anesthesia. I wanted to find another option for my 3 year old and Dr. Wong came highly recommended by someone I trust.
First off, I’m not impressed! The front desk ladies were having private conversations about their personal lives while I was sitting in the waiting room with my son. I can hear everything they were saying. So unprofessional!
The lady who had me go into the little room to verify my son’s information and also give me pricing information really pissed me off. She should add some friendliness to her face. Her smiles were too damn fake for my liking and when my 3 year old was turning the lights on and off, I could tell she was not happy. Her face showed how much she hates kids and she’s working in a pediatric dental office! During her pricing breakdown with me, her whole demeanor spelled out B-​I-​T-​C-​H and she condescendingly talked down to me as if I wasn’t comprehending what she was talking about. This woman really did it for me and that is the major reason I’m writing this review! I can’t believe these are the types of people handling the front desk and Admin work.
Next, Dr Wong was nice! I liked him and his customer service. But guess what? His prices before insurance are super high! 65% higher than my son’s other pediatric dentist… this all means more patient out of pocket costs.
Lastly, Dr Wong determined 9 cavities were found in my 3 year old. Well, his regular pediatric dentist said 6 while I had my own dentist take a look who also said 6. That is quite a difference! Just beware of high prices and possible additional work that is not needed.

My son sees Dr. Wong since he was probably 3 (he is 10 now). Dr. Wong was always very friendly, attentive and kind. I have no complains and just good experiences with him.

First of all I was recommended by a friend that use this dental office. I wanted a dental office close by so I thought we’ll try it. They booked an afternoon appointment for all 3 of my girls. I show up with all three kid and they tell me there’s no appointment and ask if I was at the right office and place.
They even said this has never happened before. Checked computer no files of our last name and then they look in binder and said that we have a paper file but not sure what happened. No apologies made and said they can do tomorrow. I can’t do tomorrow and the appt. I made originally was two weeks ago. Meanwhile my daughter spilled juice on the floor and screaming Mom! And the other reception yelled «there’s tissue over there.»
Bad first impression and bad first experience and I haven’t even had an appointment. Enough said! I’ve been to enough dentists office to know what’s good this isn’t it!

Dr. Wong and his staff are generally friendly and good with children. His office walls are covered with kids’ drawings and projects, making the place feel like a classroom instead of a dentist’s office. For older kids, though, Dr. Wong may not be as intimidating as he should be when he finds problems with your teeth.

Dr. Wong is the best dentist I’ve even met — if he treated adults, I would see him! Thankfully, my kids get to see him. My 10 year old need 2 teeth extracted and a spacer wire inserted. Dr. Wong was very thoughtful about the entire process and even spent an hour with me on the phone to discuss how to handle all the details (my son has an emotional regulation issue). The procedure was fine. A year later, the wire started to come off and was causing pain. We met Dr Wong at the office at 9pm on a Saturday night to exam my son and remove the wire.
He is extremely patient with me and my kids. On the medical side, his approach is appropriately invasive — meaning, he really thinks about the whole child and is very thoughtful before doing any treatment. He is really awesome — I wish I could find an adult dentist like him! I can see his biggest issue will be that he is only one person and probably will have a hard time finding a partner as good as he is. I feel really grateful to be able to bring my kids to him and happy for the other kids that get to see him.

Based on all of the positive Unilocal reviews I picked this dental office. Almost all of the reviews are positive and all for Dr. Wong. He doesn’t work on Fridays so I ended up seeing Dr. Joanna Cheung.
My child has been here about 4 times, a few cleanings and one filling. The hygienists have all been wonderful and are very gentle with the kids. They are very cautious to try to make the child feel comfortable and try to use positive reinforcement. They say things like «once you’re done you can get your stickers“etc. I have nothing but good things to say about the hygienists.
Now onto Dr. Cheung… she’s not great. When she filled my child’s cavity she seemed to get annoyed that she was moving around and getting antsy. My daughter was only 3 at the time so moving around and crying during a filling is typical. Dr. Cheung just lacked the «human touch» in my opinion and didn’t know how to comfort my daughter. She even said several things that really did not sit well with me. She said to my daughter «if you don’t sit still I’m going to turn off the video and you can’t watch it» and «if you move you won’t get a toy later». She said a few other things along those lines which really annoyed me. That is now how you approach and «comfort» a crying 3 year old. I felt she only made the situation worse. My daughter used to like the dentist until that filling incident.
Fast forward six months and we are back for a cleaning. My daughter cried even more the hygienist started cleaning her teeth because she still remembers the bad experience from the previous filling appt. Then comes Dr. Cheung to examine my daughters teeth. She’s lacking the fun personality that’s needed when engaging with kids. Then she starts nagging me about flossing. I get it, it’s her job to educate me and encourage flossing. Again, her approach was all wrong and she spoke to me in a very condescending manner. I’m a grown ass person, I get it, move it… don’t nag. I had to tell her to stop nagging, yes, she was that annoying.
I’m going to switch over to see Dr. Wong to give this place another chance.
My suggestion, don’t bother with Dr. Cheung.

Dr. Wong is the best child dentist there is. My 5 year old son had 8 cavities treated by him. He was so patient and good with him. My son did not require sedation and the procedures went well. He explained clearly to my son and I everything he was doing. The staff here is so friendly and encouraging. I am so happy we found this dentist. I can’t say enough positive things about them.

My now 28 month old has been here twice. Both times went well. They have plenty of tricks up theirs sleeves to get him to open up and get his teeth checked. Plenty of kid friendly things to look at and stay entertained long enough to get the job done. I received plenty of information regarding pacifiers, cleaning routines, floride and normal teething. Very helpful staff.

My son has been a patient of Dr. Wong’s for almost a year and I hadn’t thought to write a review until a recent incident. After having 3 orthodontist appointments on referral by Dr. Wong, I still hadn’t decided on an orthodontist and did not feel I would choose any of the 3 he had consultations with. The consensus however was that my sons upper canine baby teeth needed to be removed. So I scheduled the appointment with Dr. Wong. While getting my son prepped, Dr. Wong discussed orthodontic treatment with me. After learning I had still not decided on an orthodontist, he recommended waiting until I had chosen an orthodontist and had a treatment plan, in case the canines needed to he used as anchors. Some dentists would have just done the procedure and got on with their appointment schedule but Dr. Wong really makes what’s in the best interest of the patient a priority. I really appreciate that!!! I can be a little overbearing and paranoid when it comes to my kids, but Dr. Wong and his staff are patient and informative. I couldn’t ask for better.

For all the reasons already stated and more, Little Smile Makers is an exceptional place to take children for dental care. Dr. Wong is gentle, connects well with kids and has toys set up so that they kids can play the dentist with stuffed animals before they become the patient. I’ve been amazed to see what a great job Dr. Wong does with my 4 year old who can hardly sit still. He’s sent us home in the past with a dental kit designed to help my child become more comfortable with going to the dentist and it has worked. Additionally the ambiance is so kid friendly, it makes it easy for kids to enjoy themselves.
Sadly they are no longer in network with my insurance carrier, which is my only complaint, but I won’t hold that against them.

Dr Wong is AMAZING and his staff are all so friendly! They really connect with the kids and make you feel like family!

My daughter loved going to see Dr. Wong. He is so nice and friendly to kids. For any parent whose child is scared of dentist — they should definitely come here. My 3 stars is because of the way they deal with kids with cavities.
I came to Dr. Wong because my daughter had a small cavity on her front teeth. For some reason, he didn’t fill the cavity. We came again, he didn’t fill it. He kept «cleaning» her teeth. Finally he said she had other cavities and reccomended putting my daughter under general anesthesia so they can fill them all. My daughter is really good on the chair and is not nervous at all. I did not understand why they could not just TRY to fill the cavities the normal way. I talked to other parents and I guess that putting kids to sleep is the new way dentist prefers to fill cavities. It makes them more money, there is zero chance of dealing with a scared kid and they can do all the cavities in little time. As the parent, it is not my preference to handle cavities this way for my kid, esp when these teeth are going to fall out in 3 – 4 years. It seems like a lot of medicine and alot of money, so I was not falling for it. I talked to parents that did the procedure and they would not reccomend it as it was the scariest experience to have their kid iv’d so much medicine. As you can guess, general anesthesia is not covered by insurance.
As a determined parent to get my daughter’s cavities filled — I found a wonderful dentist that was willing to try. Within 2 months, we were able to fill all 6 of her cavities. Our new dentist’s technique for giving novocaine shots worked well. My daughter did NOT feel a thing. The topical anesthesia and her being busy watching Barbie on the tv kept her from noticing what was going on. She was on the chair for almost 90 min. My daughter just turned 4. If you are in a similar situation with wondering if general anesthesia is right for your kid — feel free to message me. I would say just try. If your kid freaks out, then I guess you need to do it. But your kid may surprise you and save you some money.
Thanks for reading!

Kid’s love this place! Dr. Wong is very patient and great with putting them at ease. BTW, my kid’s made me add: «Best prizes ever.» (They have goodies the kids get after the appointments.)

My 17-​month-​old son just had a mouth injury today (torn frenum) and it was bleeding like crazy. He’s never been to a dentist, so I turned to Unilocal & called this office because of the ratings. Dr. Wong was so helpful! He told me all about the injury and how to care for it and told me it wasn’t necessary to go into the office. He also offered that if I still had concerns and wanted an exam, he would squeeze me into the schedule just to give me peace of mind and answer any further questions that I had. I thought it was great that Dr. Wong took all this time with me when my son is not even a patient of his. This will definitely be our new pediatric dentist!

We love this office. Thank you to Dr. Wong and his whole staff. Everyone is friendly and professional. I have two boys who are patients at LSM and every check-​up from appointment to check out is a very smooth process.

There is a reason why LSM has a 5 star rating… everything about them is great. Dr. Wong, the staff, the clean offices, everything.
I was recommended to Dr. Wong by a friend after not being happy with another dental office. Dr. Wong reviewed the previous dentist’s assessment and suggested monitoring my child’s dental issue. Visits later, the dental issue has not gotten worse and continues to be an issue to be monitored. My previous dentist recommended immediate resolution (they wanted to bill me for more procedures).