Diamond Concepts

I made an impromptu visit to get my engagement ring appraised one night. It only costs $ 65, Jared costs $ 140. The man (owner I assume) cleaned my ring and was about to start the appraisal but I didn’t have the pamphlet that showed my diamond registration info so I told him I would come back.
Went back the next day with the diamond registration and he started the appraisal. He looked at the diamond registration and said that my diamond was rated higher than it’s real worth. He didn’t clean the ring again and pulled out his diamonds to compare the color of his diamonds vs mine. He kept asking my fiancé, «What do you see? What do you see?» My fiancé replied saying his diamond was more clear. Of course his diamond was more clear since it was CLEAN.
He finished the appraisal and spelled my address wrong on the papers (after I wrote it down on a post-​it for him). He then pulled out another diamond to compare to mine and told my fiancé that his diamond is what it’s supposed to be like and to get a better diamond next time.
I truly don’t appreciate his condescending tone when he continually tells my fiancé what a terrible job he did with my engagement ring (probably since it wasn’t purchased from his shop). I don’t remember asking him for his opinion either.
I will never be returning and urge everyone to take your business elsewhere. Please go to an establishment that treats you better!

Highest quality for the best value. I bought a white/​black diamond ring at this location the other night, and couldn’t be more pleased. I had priced shopped online and was not happy with the quality of the settings I could find. My husband suggested I go view settings in person and opted to stop at the Dulles mall, where there is a large concentration of jewelers. Diamond Concepts was my first stop, but after spending several hours quality/​price comparing, the clear winner was still Diamond Concepts. The service was fantastic. The price was unbeatable. The quality was top notch. I didn’t have to concede on any point; it was just what I wanted and for the best price. I have not had to evaluate their warranty yet, but I do hope it will be as they stated.