Auto Acoustics

The gentleman who tints the cars here does PHENOMENAL work! We have had several of our vehicles tinted by him and have never had a problem with the tint peeling, fading, or turning colors. Would definitely recommend without hesitation!

The entire stereo system in my Jetta failed in the middle of a cross-​country trip– AAARRGGGHH!!!– so when we got back to Durham I went over to Auto Acoustics to see what my options were. That was the beginning of the saga. The first system I chose, a Blaupunkt high-​end model, meant for VWs & other European cars, looked great but was real pricey –$ 800. After mulling it over, I decided to go for it, and Stan ordered it. He told me he’d call me when he knew when he could get it in… a few days later, he called to say it was discontinued. Grrr. Back to the shop, and with his helpful, no-​pressure advice, I chose a much more modest Blaupunkt model without all the bells and whistles. He ordered & installed it and it was a perfect fit. 5-​star service all around.
About a month later, as I was driving along it suddenly lost the connection and stopped playing –I’d been listening to a podcast on my phone– and then restarted. This happened a few more times. I went back to Stan, worried that I would have a hard time explaining this crazy experience, but he replaced the whole unit without hesitation. It was 5-​star service for sure.
Another month went by and on a trip to the mountains I tried to tune in to WPAQ, my favorite Old-​Time music station & the only thing I listen to on the AM dial, and was amazed to find there was no signal at all on the AM band. Back to Stan… he quickly found & fixed the error — something to do with the wiring. 5-​star service again!
Another month went by and then one day last week the radio display went blank on the first programmed station only (???) AND the display button, which you would normally use to change the display mode, entirely stopped working… it started changing Source, not Display. Weird. Back to Stan again– this time he swapped out the whole faceplate in about 5 minutes and so I am once again a happy camper.
So I’ve had great service and support from Auto Acoustics and recommend them highly. Blaupunkt– not so much.

We recently bought a 2012 Prius which we love, but we find the rear visibility is pretty bad. Our other car has a backup camera so we were already a little spoiled by that and decided we would like to have one added to the Prius. We shopped around a little bit and talked to a couple of people. Richard was extremely responsive via email (the only way I tried to contact him), he asked me several questions and then quoted me a price. I felt a lot more comfortable with him than with the people at Best Buy who did not seem to knowledgeable about the options and did not have any cameras in stock. We made the appointment with Richard, (all via email which I find super convenient) and my wife took the car in. He told us it would take about 2 hours and that’s pretty much exactly what it took. He did not charge us anything upfront, we paid him what he quoted, plus tax after the install was completed. We are very happy with the camera, it ties into the radio display and actually is better quality than what is standard in my 2014 subaru. We would definitely go back here if we have any other car electronics needs in the future.

I had window tint installed on my new 2014 Prius a few weeks ago. I called and set up a appointment for 12 noon the following week. My car was taken in the back with in ten min, I walked next door and got a hair cut, did a great job there too btw. Came back to the store, played on the iPhone for a little while and all done I’m guessing two hours wait time, surprised me it went so fast. I got the legal (boo NC laws) ceramic tint which comes with a warranty etc etc. It’s not real cheap but I also didn’t have to deal with put tint on the small front window of the Prius either or the rear window with defroster. *important note, if you ever have to take the rear tint off let the pros do it so you do not destroy the defrost system.
I have had this tint now for a month maybe? Wow does it make a big difference in the internal temp when parked in the sun, combine that with a front windshield sun blocker thingy and you have a fairly cool car to get into even in our wonderful summers.
As a side note I have done business with these gentleman way back when I was a teen (43 now) when they opened their first shop in hillsborough. They did high quality work on my stereo and security system way back then and I am happy to report their work ethic appears to remain in tact to this day. Clearly you don’t stay in business for 25 years without treating your customers «right»! So yes I gave five stars because I have found them to be trustworthy and very well versed in their chosen field of expertise. For the record I do not know them on a personal level etc. This is my honest opinion of this business.
Hope this helps someone in the future.
Eric G.

These guys do a great job. Totally professional nothing sketchy about the place, employees, or products. Very trustworthy. They did a nice job fixing my sound system but they also do installations and other gadgets. Pricing is fair for what you get.

Great customer service. Staff was extremely helpful and car was done when said it would be done.