Randy’s Pizza

Not all Randys are the same! Avoid Northgate location will not take coupons. Ordered 3 large 1 toppinng pizza cost was almost $ 60. Go to the other locations in Durham

Went there this afternoon ordered single slice of pizza which was 3.09 plus tax; cashier asked if I wanted drink and I said water; rang up bill and it was 3.92; I asked why it was so high and young woman cashier said I was being charged for water because people get glasses for water and then get soft drinks; I said «so you think I’m a thief?»; she said no but that they just charge everybody for water.
Randy’s Pizza is the thief because they charge you for water without telling you what they’re doing hoping the customer doesn’t notice the add on to the bill. I noticed because based on a 3.09 plus tax bill I was being charged roughly the equivalent of 30% tax, which exceeds Durham County tax by over. 20%. I’ve never been charged for water in any restaurant ANYWHERE much less have it done in such a deceptive way.
Plus the plain cheese pizza slice I bought had the consistency of day old pizza.
I’ll never go back to Randy’s Pizza!!!

I ordered the steak and cheese sandwich no lettuce or tomatoes. Who likes those veggies on a cheese steak gross. It was a nice surprise that they use real philly meat I was expecting it to be roast beef. I also ordered the large Greek salad it’s exactly what you see every place also very good. I gave 4 stars because this place is very busy but only has 1 phone line so it took forever to get through.

Love the pizza, but pretty disappointed in the customer service. My husband and I have ordered delivery from them many times. Tonight we had planned our night around getting Randy’s delivered to us just to be told that we were outside of their delivery range (had not been told this the other half dozen times). They should be consistent with their service, as people make plans around these things. Hopefully they will get their act together, because I really do enjoy their pizza.

I’ve been to all the Randys location and this one is currently ranked last on my list. The staff don’t seem to care about the customer and the food doesn’t hold up to Randy’s standards.

I love, love, love, this place! I’m from NY and this is as close as I can find to pizza back home. The slices and pizza are very good as are the cheese sticks, and gyro. Italian sub is toasted just like back home too! Yummmmy… Also, be sure to give the Greek dressing a try it’s more like an Italian to me but it’s amazing!

Best pizza around! We’ve tried plenty of pizza places around durham and this one beats them all. The pizza is huge, delicious and always hot. The employees are always nice. My favorite place to go.

Ordered take out, the hot wings were delicious and the spaghetti was delicious as well but couldn’t eat it all.(shared with my coworkers) Everyone was very helpful and friendly.

Hard to rate.
When their pizza is hot, fresh & done «right», Randy’s is pretty awesome.
Don’t bother with their delivery though. For some reason we kept trying their delivery and it would take 1.5 +hours, cold pizza etc with numerous calls. I think there was one time we waited 2.5 hours for deliv.
Probably won’t be trying them out again.

Made an order at 6:35 this evening. A $ 35 order including kids size pasta, garlic knots and salad. The person on the phone took my name, phone #, credit card info and told me my order total and that it woul dbe about an hour. We hae some ice on the ground, reminants from a small storm that came through earlier this week, so I made an allowance that they’d probably be busy and that it may be a little time considering street conditions.
An hour and a half later I called, wondering where our orders were. The person who answered the phone gave me the usual «the driver is out there, we’re busy» which means it’ll get there when it gets there.
TWO HOURS after I placed my order and still no food. Not only that, but no phone call, no true feedback or empathy from the people I spoke to… no nothing!
I spoke to the manager, as I wanted to cancel my order as this was beyond unreasonable. I spoke to the manager, only to find out my order was not found. It didn’t exist. he had no ticket for me, no yellow slip or whatever.
So, like a moron, I hae been waiting around for 2 hours and ten minutes, told by two different people «it’s on the way» only for it to be finally revealed the order did not exist (aka some incompetent boob forgot to place the ticket or whateer, or worse yet, and I will follow-​up with my bank tomorrow, someone may have stolen $ 35 from me this evening).
I have tried to give Randy’s a chance, but time after time they continually let us know with poor customer service, sub-​par food and just overall crappy service. It’s been months since last we ordered from Randy’s because of horrible food and worse customer service, but thought tonight would be different. Surely something would have changed in a matter of a few months.
Nope, it has not. Randy’s is a terrible place to eat, to order from, to even acknowledge their existence much less admit you actually ate there.
The final straw of this whole crapfest of an experience this evening? The manager of whom I spoke to offered no apologies, no explanation nor any change to redeem this situation to save the loss of a customer. Business must be great for Randy’s Pizza for them to be able to afford losing a customer. And believe me, they hae lost me. And anyone who asks me about the place, I will be sure to tell ‘em to aoid the place. There are better hole-​in-​the-​wall talian joints better than this place.

This pizza tasted very good, had a wiry but chewy texture, and looked very nice. The cheese was in no danger of sliding off, and the sauce was not too sweet. I ordered a spinach and garlic cheese pizza. I have to say that they did not put on much spinach and it didn’t taste very garlicky to me, but it still tasted very good. My three-​year old really enjoyed dipping his pizza in the tomato sauce that came with the garlic knots. When I went to pick our order up at the humble storefront, the staff was really pleasant and even sweet to some of their customers. I’m definitely going back because this is the best pizza place anywhere near my home.
However, I have two complaints. One, I called at 5:40 p.m. and I got a busy signal. I called 2 more times and got a busy signal. Finally, after 3 minutes, I got through. The person on the other end had trouble hearing me. So I think that they need to fix their phone situation. My second complaint is that although I arrived exactly when they told me to, and they had just finished a fresh batch of garlic knots, all my food was lukewarm. I was so hungry that I bit into a garlic knot while I was still in my car, and I was quite surprised that it was barely warm at all. I don’t understand this. Luckily, it is easy to reheat pizza and garlic knots.

We ordered Randy’s pizza for lunch. The slices are extra large and were delicious.
I personally found the ‘everything’ pizza to be my favorite. We also ordered a sausage and a pepperoni that was good.
The only bad thing is that in my opinion it does not reheat as well as some others I have tried.
That said, I will definitely be going back. When hot, it is unbeatable.

Good pizza and good cheese steaks. Well worth a visit for a meal. Location is a bit small, we usually do take out.

Their pizza is the best that I have had here in the south! It reminds me of NY pizza slices. The delivery time was reasonable for a Saturday evening. The delivery guy was prompt. The pizza was delish! I also ordered mozzarella sticks and they were ok. I was a little disappointed to see that they only had fried dough with powdered sugar (no cinnamon sugar).

Solid thin crust pizza (I wouldn’t compare it to NYC, but I don’t think I’ve ever encountered places outside of NYC who can do New York pizza). There are some non-​standard topping choices available, like bacon and green olives, and ordering delivery over the phone is easy (nothing’s worse than repeating an order to someone battling with background noise!)
For hangry folks: plan ahead. Delivery takes 45 minutes — 1 hour.

If you love NY style pizza, this place is for you!!! So glad we discovered Randy’s!

I’ve been a loyal Randy’s customer for at least ten years, and although I can’t say they are my favorite pizza in Durham, they are a consistent go-​to for a quick weeknight pizza.
We live close to Randy’s, and instead of delivery, I like to order ahead and pick up the pizza. There’s a huge difference in pizza fresh from the oven vs. pizza which has been in a warmer in the back of delivery driver’s cat for 20 minutes. Delivery times from Randy’s aren’t consistent. Some days they’ll tell me 30 minutes, other times it’s an hour plus, but they do show up when they tell you they will. It’s just that based on how busy they are, it might take longer. Pick up results in a much quicker dinner which tastes better. Also note that a busy signal can be common due to order volume. Just keep calling back. I do think it’s funny that they have an old Papa John’s # — 286−7272(PAPA).
They have good, bit not great, pizza. It’s a lot better than the major chains and the local competition which delivers, but if you are expecting the best pizza you’ve ever had, you are asking for disappointment.
The staff are very friendly, and the owner is almost always working.
The crust is thin, with a good chew to crisp ratio. Their toppings are good quality, and they don’t use canned mushrooms which are a big turn-​off for me. I’ve had mixed results with their salads. Sometimes the iceberg lettuce they use is wilted, and occasionally you get dressing which is 100% oil because they forgot to shake it up before portioning it. We’ve stopped ordering salads from them as a result. The garlic knots are worth buying, and the calzones and stromboli are excellent and a very good value considering their size.
Coupons on their website if you want to always save a buck or two.
Give Randy’s a try if you haven’t yet. Highly recommended if you are someone who frequently gets Pizza Hut, Papa John’s and Domino’s.

This is like a small slice of the northeast situated in a North Carolina strip mall. Best cheesesteak in Durham. Massive slices of pizza. Randy’s is a joy.

After the awesome service and delicious food my roommate and I got from Randy’s Pizza last night, we will only have their pizza delivered in the future.
After ordering a 14″ pizza, jalapeño poppers and garlic knots the person who took our order called us back to let us know they were out of the knots. We had paid with a credit card and they offered something in its place we didn’t want. We ask for garlic bread which was a bit more expensive and they said that was ok.
A few months back, I had ordered Dominos Pizza and while waiting outside for the delivery, a young man who is a delivery driver for Randy’s approached me asking for help. He had just been robbed and had his car stolen delivering pizza about a block away. I called the police and waited with him until they arrived.
This delivery driver happened to be the person delivering our order last night. The driver had given us 10% off our order for helping him months ago! Thor, you are awesome and Randy’s actually gave us two orders of the garlic bread. I have always ordered pizza in the past from Dominos but not anymore.
Awesome job Randy’s! Make sure you request Thor to be your delivery guy as well!

Went with a friend around Thanksgiving weekend and you couldn’t beat the price. It was very affordable and very delicious. Would definitely recommend this store to anyone that is looking for a nice, affordable meal…