PLEASENEVERUSETHISTOWINGCOMPANY!!! I called for a tow to my house at 8 am. Was told driver was dispatched and ETA15 min. My wife was waiting to leave for work until they got there so she could sign for tow. 30 min. later she said no one has come yet. I called S&S again. Said driver on the way ETA another 15−−20 mins. I told him she needs to leave for work and they are already 15 min late from what was told. 20 mins later still no one has come. I called again and told them she needs to leave and if not there in 5 mins we have to cancel tow. Guy on phone said he would have the driver call my wife immediately to give location. 5 mins later no one called she had to leave. I called again to S&S to cancel tow. Someone kept answering the phone then hanging up. I called several times. My wife was not home anymore and I did not want them towing my car if no one was there. Finally 20 mins later the driver called my wife’s phone. He said he was just dispatched to this call. He said no one ever called him. This was unprofessional and immature to hang up on me several times. My wife was hour and half late for work because of this.
