Advanced Asset Management

My husband and I are having a custom home built and for the last year we’ve been renting a house in Eagle through Advanced Asset. It has been a top notch experience to date. Were we looking to rent again in Boise, Eagle or Meridian we’d search out places where Advanced Asset was the property management firm. If we had a home to rent out and were looking for a property manager to do the job, Advanced Asset would be at the top of that list too.
Although it may be premature to write a review now given we have a couple of months left on our lease, it is also timely given their recent response to an evening report by us on a hot day of the air conditioning being out. I was hoping for even a forty eight hour turnaround given I expected the solution might be complicated. But it was more like a two hour turnaround with a call from the technician and solution that evening. Bravo to them.
The house we’re renting was maintained in good condition before we arrived but there have been the things that inevitably pop up with a house during the year we’ve been tenants. You know what I mean. A tree blows over on the neighbor’s fence. Sprinkler heads stop working. A leak in the garage roof springs up in a rainstorm. In each of those instances the reporting of the problems was painless, on line, and follow up was swift. Not to mention all of the service people have been delightful to work with. As are the principals of the business.
Before we moved to this area we heard «BEWARE property managers» when people learned we were going to need a long term rental. It was partly just good luck and partly help from our excellent real estate agent that headed us toward Advanced Asset Management properties. With that in mind, thought it worthwhile to post a Unilocal review in the event others are looking too. Advanced Asset Management has good quality properties to rent and they manage them in the same good quality way in our experience.

Watch out for your deposit disappearing. After moving out I received an email thanking me for leaving the home in such excellent condition. No issues or concerns. When I received my deposit I was shocked. They took $ 1000 of my money to buy new carpet. What? This was not mentioned in the email telling me the house looked great. The carpet should have been replaced before I moved in. First you thank me for taking such great care of the home then you use my money, instead of the homeowners, to buy new carpet… BAD BUSINESS