The Spoiled Dog Salon & Resort

Took our Maltese there for her second grooming. Walked in and you see about 10 groomers lined up. Seems like a grooming mill not a «resort» type of atmosphere. Employees did not seem happy. Spoke with the owner who did not «gently» scold me but rather spoke to me like I was 5 and told me how terrible it was that my dog had a few matts. Anyhow, I could deal with all of what I just mentioned. The worst thing is, they cut my dogs ear! They took 5 ½ hours and it was finally when I called them, they reluctantly said I could come. Owner apologized but told me not to touch the ear. She said it had taken her a good while to get the bleeding to stop. The ear did heal after about 2 weeks. I was extremely close to taking her to the vet but by the next morning, the ear sealed up and began to crust over. My biggest gripe, they never even called to see how she was AND, still charged me full price for the grooming! Terrible way to do business in my opinion! Won’t be back!!!

That they call this place a «resort» is comical. Just drive to their parking lot & you will undoubtedly hear many dogs in their boarding area crying and howling and Unilocaling like we did. Also, try calling them to make an appointment or just stop by and you will most likely not be met cheerfully by anyone working there. They all seem so disgruntled and grumpy… not people I want to take care of my «spoiled» dog. I’ve never seen one person working there with even close to a smile. So sad, especially for the animals.

Terrible place with second rate results. I will never go there again!

We picked up our dogs and they were wet and smelled like they slept in urine. One of our dogs had a cut on his neck that they failed to mention when we picked them up. Never going to take our dogs there again. Very different than what we have experienced before. Staff has changed and doesn’t seem to be as friendly.

The staff at this dog resort seem friendly and helpful but there is negative vibe in this nice establishment. A groomer who I finally figured out is named Melinda must have experienced some negative things in life to be so judgmental and hateful to some of her customers. I have personally watched her argue about if a person has taken care of their animal and what she thinks they should be doing instead. News Flash Melinda if someone did not give two cents about their animal they would not be bringing them to a establishment called the spoiled dog. They would not be having there animal pampered and washed or giving them social time when they could be saving their cash. I wondered if this maybe only happened once and then I came across this review from another customer:
Belle Mara
a week ago
I have had only praise for The Spoiled Dog Salon and I have told so many others about their caring manner, but today the owner had me in tears before I arrived home.
I dropped my Weimer off for a bath (hypoallergenic), nails and specifically asked if they would clean his ears.
When I picked up my boy… the owner, in front of her numerous staff and customers berated me so severely… I was in complete shock.
When I arrived home I telephoned and trying not to cry, I attempted to explain how embarrassed and shamed she made me feel. I asked her why she couldn’t have expressed her concerns to me in private so as not to berate me in front of others. She agreed that she had no idea that we had spent thousands of dollars on surgeries, numerous tests and various medication over the years. That we currently spend $ 1100 annually on his special diet. That we had taken him to veterinary dermatologists, that we were told he did not have bacterial ‘infections’ in his ear, but that it was yeast overload… that we had taken him off steroids, which seemed to be the only remedy to kept his yeast growth down, but caused so many other side effects.
Just before she hung up on me, she briefly apologized, but insinuated that I should take better care of my dog. She also said she was too busy to take me aside in private, that others appreciated and even thanked her for her bluntness and that my boy will keep her awake tonight.
It saddens me that I won’t be returning to The Spoiled Dog Salon, but I will pray for whatever else is going on in her life, will be healed soon.
I will have to agree please don’t push your negative assumptions on your customers because of maybe something horrific that has happened in your past with animals. I hope this makes you realize that some of your customers don’t appreciate walking in to see/​hear that.

Awesome groomers… got right in and got nails trimmed. Loved that the gently scolded me for not getting puppies nails trimmed sooner. Thanks for taking such good care!

On the recommendation of neighbors, this is the only groomer we’ve taken our young Westie to and then our Chihuahua-​Toy Poodle mix when we rescued him a few months later. We’ve had other dogs (Westie and Cairn) over the years when we lived back east… lots of experience with groomers… and Charles is the best of the best! His nail trimming technique is expert and unlike anything we saw in VA. It’s obvious he doesn’t just cut but also files the nail. He always has a positive attitude with people as well.
We haven’t boarded our dogs there yet, but we wouldn’t hesitate. Check out their Facebook page, they post lots of photos and videos of groups of dogs having fun. Give them a try! Our dogs love going there. You can tell they are treated with love and kindness

I first learned about The Spoiled Dog through the owner’s (Melinda) work with the local dog rescues when I dropped off a horribly neglected dog to be groomed. Since moving from Seattle to Nampa I had been unable to find a groomer I trusted. Seeing what she accomplished with this frightened shelter dog, I took the plunge with my own dogs and have been a regular customer since. When I adopted an emaciated Anatolian Shepherd Dog whose coat was in terrible shape, I immediately took him to Spoiled Dog. He could barely walk and was so afraid, a staff member carried him inside for his grooming. He looked like a different dog and was less stressed when he left than when I brought him. Not only is their work impeccable, but they truly love and care about the animals left in their charge. Having had many groomers over the years, it is easy to say with authority that this is the best. I drive from Caldwell to have my dogs cared for there and would drive further if I had to!