Mr Tech Bench

Do not go here. I cracked my screen and thought easier to just go local. i dropped it off and about 2 hours later i picked it up and went about my day. i have bluetooth in my car so that day i did not use my phone directly. The next day i took a call at work and when i put it to my ear my face started to hit all the buttons, usually the screen is supposed to black out. they completely messed up my sensor. by the time i was able to get there that night to complain they had already closed and then i left for vacation just saying deal with it when i get back. well on vacation like a fool i dropped and cracked my screen again so i said you know what il just go to apple to get it fixed since i know they will do it right, well after 2 hours at apple they said they can no longer fix my phone since the last ppl that fixed my screen did not use proper apple parts so everything is voided and basically good luck there’s nothing we can do, so i went back to mr tech bench and explained the situation of the sensor not working, and apple not being able to help me. apple did say i could ask the place to put my old cracked screen back on which is apple certified and then bring it back to apple so i went back to Mr tech bench and was handed nothing but attitude and unwillingness to help. The girl at the counter told me to come back another day since they are closing soon and i could pay $ 10 for a sensor bar plus buy a new screen after i explained they are the ones that broke my sensor in the first place. I asked if she could just put back a cracked apple screen on here and she was like uh we don’t know if we still have yours, and i said it doesn’t have to be mine just throw any screen on here and then the boy in the back screamed apple wont help you since they know we opened it up. i explained that’s not what apple told me, and why wasn’t i warned of this when i came the first time. again more attitude and rudeness and finally i left. with my crappy cracked screen, do not go here. worst customer service ever, if you make a mistake you should fix it thats all i was asking for, i was completely willing to buy another screen but when they told me i would have to pay for a new sensor bar, i was livid.

I went here to get my phone fixed after the screen detached from it. I told the guy assuring me that the screen had broken a few months before so he recommended taking it back to the place where I had previously gotten it fixed to see if a warranty covered it. Unfortunately more than 90 days had elapsed so I was leery about getting fit fixed at that place so I decided to come back to Mr Tech Bench. I appreciate that they told me to take it back to the place that I had originally had it fixed at and didn’t try to just make a sale.

I’m notorious for cracking my iPhone screen, I’m not kidding. I have had my screen fixed here more than 5 times. They always get the job done in an hour and a half, tops. I’ve also been able to have them salvage a phone I dropped in the toilet, a phone that I dropped in soda, and a phone that was practically fried. They have never not been able to fix my phone issues. Seriously, come get your phone fixed here. I tell everyone to go here. Not to mention, they have a Groupon deal where you pay $ 25 for a $ 50 voucher — so if you’re getting your iPhone screen fixed you’re only paying $ 75 rather than $ 100. I see they also have some deals you can unlock on Unilocal,too. Also, initially when I did my research on where to take my phone, they were the most cost-​friendly. I think they also fix computers… They’re great, take your electronics here.

Ok– I will give them points for speedy service, however, I had the repair done mid July on my totally smashed iPhone 5 screen. When I picked it up I noticed the home button was a little deep– meaning the glass was obviously thicker. The first time I went to take a forward facing photo I realized they never cleaned the glass on the camera before placing the new screen, thus rendering my front camera totally useless unless I was opting for the fuzzy shapes only image. These things I could live with. The last straw occurred this week. The phone fell approx 4 feet to a padded carpet and the screen disconnected from the phone so that the touch screen was not working, there were vertical lines down the middle, and I couldn’t even UNLOCK the phone to get my information before having to get a new phone.
All in all, if I had known it would have ended this way, I would have just had apple do it

If I could give no stars I would. I went to have my tablet repaired and they said they could do it but they had to order the part. I paid in full. A week later they called me to have it fixed. I brought it in. When I got home they called me to pick it up because they needed yet another part. When I got there it looked like he tried to take the screen off but cracked the inner screen. He told me it was all included in the initial price. I waited 6 ½ weeks, called them and they said it was on back order and they dont know when it will be in. Then they said I only paid 25 $. I have my invoice with their stamp of paid in full. Please do not trust them with your phones, computers, or tablets. They are a bunch of unqualified high school nerds. An absolute disappointment. I just went there and they are saying I never paid the full amount which is a load of bs. I paid in full. Im going to boycott this business and call the BBB. Do not trust these thieves.

AWESOME! dropped my iphone and shattered the screen, luckily it was still working but i knew it would be a short time before i cut my fingers. Anyway, my cousin told me about them and then i looked them up on Unilocal, saw the great reviews and arrived at their place at about 5:45PM, they looked at my phone and said they would give me a call in an hour and a half or so. i got a call at 7:45PM to pick up my phone because it was all ready, it looked brand new. Worth every penny. The gentleman that work here are all really cool and def helpful, i highly recommend this place. Also, i mentioned to them that I found them on Unilocal, and i received a 10% discount, def very cool!

They are amazing people who are the most courteous and professional individuals I have met. The staff is young but so knowledgeable with all technology. I came in with a broken iPhone they were able to repair instantly. They are reasonable and do thorough checks on all pieces of equipment.
My daughter was so happy she cried that she was able to get her iPhone fixed and able to save her pictures.

Great customer service. Fast. Fixed my MacBook and didn’t try to upsell me parts/​service I didn’t need. Actually called me to say that upgrading a certain part wouldn’t increase my MacBook’s performance.

In a crutch to get my iPhone 5 screen cracked and Mr. Tech Bench came to my rescue! Fixed my phone in less than 2hours, got a 20% discount and my screen is good as new. Would definitely recommend!