Deserves no stars. I went on Monday to get my jacket tailored and the lady said she could do what I wanted and said it would be ready Wednesday afternoon. I go today and she tells me she couldn’t do it. First she didn’t bother calling me to tell me in advance. Second she didn’t even apologize. She acted like there wasn’t anything wrong with not following up with her work. So disappointed, definitely will not be going back nor recommend this place.
Maria m.
Place rating: 1 Long Beach, CA
I am very displeased with this cleaners! I don’t live close by, but I was recommended to this place, so I chanced it. I went to drop off a formal dress and they told me that my dress will be ready the next day. I was so excited that it was only going to take one day! I go the following day after the time they initially told me it was going to be ready. I walk in excited to pick up my dress. The lady remembers me from the day before and tells me my dress is not ready. Okay… So I’m not so excited anymore. I told the lady that she promised that it was going to be ready at a certain time and she lied. Then, I told her that I live far and the gas is not cheap and requested a discount. She said no. I asked If I can speak with the manager, he wasn’t there. But she promised she would talk to him. So, I go home unhappy. I was too upset to go the following day, so I went the day after. I walk in and YES, my dress is ready! I ask her the price and no discount was given for the inconvenience! Whaaaaaaat! I asked why? The girl said that the manager didn’t say anything, so she couldn’t give me a discount. I asked to speak with the manager and he wasn’t there. Of course! This place doesn’t care about their customers! They make promises on pick up times, but items are not ready. Don’t bother with this place! Get your services done somewhere else.
Jahoca T.
Place rating: 5 Los Alamitos, CA
Cool cleaners always have been on time with my clothes. Prices very reasonable. Customer service is nice no complaints from me. Pay in advance and it’s cheaper.
Jonathan M.
Place rating: 2 Gardena, CA
Just a basic dry cleaners. I don’t like places that put staples in my clothes.