I had to write a review as I almost sold my car based on an estimate provided by ESP. This was the second time I brought my car to them as my usual Mechanic is ill and not doing work. I dropped of my car and asked them to check my brakes as there was a grinding noise and check the power steering as it was leaking fluid. I got a call that my tires needed to be replaced, total exhaust system needed replacement and a total brake job both front and back. I said I wasn’t doing tires as it was almost time to put on snows. They said without tires I was looking at $ 4k. I decided for $ 4k, it was time for a new car as mine had over 100K miles on it. I even went car shopping and was on the fence as I really didn’t want to buy a car right away. Someone recommended another repair shop. I told them the same issues and the cost was less than $ 1K. I go to independent shops to avoid the dealership rip-offs. I won’t be coming back here ever again as they were over selling me of what needed to be done and I almost bought a new car over it. By the way they don’t know what summer performance tires look like, as the ties were used a total of 9 months and didn’t need replacing.
Dennis C.
Place rating: 5 Florence, MA
I’ve been going to ESP for over 15 years and have never been disappointed. Their work is absolutely top notch and the customer service is fantastic. Give them a call for any and all repairs, inspections, oil changes, you name it.
C E.
Place rating: 5 Holyoke, MA
These guys ROCK. If you are looking for a full service garage that operates with integrity and honesty, go see Dan and Chris at ESP.