Barton Nursery

If you want poor customer service and poor quality landscaping materials, then sure buy from Bartons. Otherwise go to any other place where they actually value their customers like the wonderful Coppola garden center in south Plainfield. They have fantastic customer service unlike the employees at Bartons. The owner and his son are rude. They consistently delivered the wrong products and then tried to charge us $ 90 for pick up of the INCORRECT PRODUCT THEY DELIVERED and additionally for the delivery of the «correct product». In trying to speak with the rude owner and his son about how we didn’t feel this was right as it was THEIR error, the response we got from the owner and his son was «we don’t need this hassle from you. Go inside and get your money back. Go away and go somewhere else! You’re costing us too much money» I couldn’t believe the words that came out of their mouth. No respect for their customers. No apology for the wrong delivery (this is the second time we had this problem with them) and no care in the world to keep customers and make it right. They are a Money hungry company not a nice family owned company like they claim on their website. Read all the other posted reviews before you buy there! You will see much of the same !

So, these people lost me as a customer before I even made my first purchase. I call the day before I drive there to confirm they have the tree I need, and they do. Mind you, the lady on the phone sounded like she would rather be doing anything else besides talking to people. I drive down the next day, and call again when I hit the road to confirm their hours because it’s been raining all day. The automated answering voice said open until 5:30PM. I get there at 4PM and no one is there, not even a sign on the front door explaining why they’re closed so early. I wasted 2 hours of my Saturday for nothing. That’s no way to run a business.

THE BEST NEW JERSERY NURSERY.
They have the best selection of plants, and have many rare plants as well.
The staff there is VERY helpful and will help you anything you need.