Durham Woods Apartments

This is not the worst place to live but I would not recommend it. I wish I would have done more research. When moving in the office told us the keys would be ready on a certain date but was not and left us with a truck full of furniture and no where to go. When we finally received our keys, no one walked through the apartment with us so there is no way to prove what condition anything was given to us in. It is also the first time seeing the actual apartment since they only show model apartments during initial visits.
The apartment is not terrible but ants are in the building no matter how clean you are. Maintenance comes quickly when needed but the office staff is terrible. When I called in a request, they stated someone was fixing a problem before they even knew what I was calling for and hung up.
Lastly, the parking is horrible. My car was broken into while in my assigned spot and no cameras are on the campus. You are only assigned one spot so if you have 2 cars, it’s a fight to find a spot. If you have company over, they are screwed. The parking spots are also measured incorrectly. I know this sounds petty but imagine getting out of your car and having to squeeze to get by the car next to you because the Parking spot is so small. I could never but anything in my back seat. It would be impossible to get out.
There are always kids in the parking lot, unattended even thought there are playgrounds for them. You have to honk at them to move so you get off the campus.
I have only lived in this apartment for 1 year and my renewal is coming up soon, I’m not sure if I want to stay but moving might be too much of a hassle/​expense at the moment. Especially since they raise rent prices every year.

If there was an option of giving ‘0’ star I would have given this to the Durham Woods apartments. There staffs, specially in the rental office literally sucks. They are quite abusive, rude and money minded people. We thought of renting here, we did pay 250 $, then they started asking for the documents which we provided. In between in 3 days we decided that we will not go with this since journey from Durham woods to Newyork is quite a hectic one, they don’t have any bus service from their apartments to nearby stations. So we politely emailed them that we are not going with them, They never gave our money back, behaved abusively. Did’t hear a single word. There is an old lady named «Patty» there, be aware of her. Might be management is racist that’s why they abuse immigrants like us. Beware of these crooks before thinking of renting apartments here.

If there was an option for zero star, that would be my rating,
Although the apartments are in a very convenient location, THINK TWICE BEFORE MOVING IN !!! We made a mistake and wouldn’t want anyone to follow our footsteps. First off, poor management. The office is extremely mean. They are very rude and will not assist with anything. Things were stolen from our apartment and we are 100% certain that one of their employees was the culprits but Durham refused to investigate or assist with the investigation after a police report were filed. We lost an iPad, ps3, and camera. Second, their maintenance office is slow and will not fix anything. Our daughter got heat rash for a week because of the old wiring systems of the central air. We called and requested immediate attention bc we have an infant yet it took them weeks to come during the hot summer.
Honestly, the unit might seem appealing and are very close to major highways, SHOP AROUND FOR BETTER PLACE. THIS FACILITY IS HORRIBLE AND THE PEOPLE ARE HORRIBLE. SAVE YOUR MONEY AND GIVE YOUR BUSINESS TO SOMEONE ELSE AS WELL AS YOUR TIME!!!

Me and my parents just moved into this establishment on february 1’st and I must tell you the place has already left a bad taste in my mouth to the point. If you check out the model appartments, please note that the appartments you will be getting will be nothing compared to the model appartments. They promise to give you new carpet, and appliances but fail to do so terribly.
We just moved in and were appalled to see that they rented us an appartment with food stains on the carpet, paint peeeling off the windows, leaking rusted shower, bleach stain on the carpet, no new appliances in the kitched, dusty old cabinets in the kitchen. It was a disaster. I am amazed that they though it would be okay to give a appartment in this condition to new tenants.
Leasing office staff is also very bipolar. Sometimes they will help you and most of the times they will say they will get back to you but fail to do so.
I have provided a long list-​2 pages of things wrong with the appartment we just moved into and have heard nothing back from the maintenance department yet. They want us to pay for carpet cleaning whereas it was their job to clean the carpet in the first place before renting the appartment out. I have all these pictures to show the condition of the appartment which I will be uploading later.
Also, if they tell you that they might be able to give you your appartment keys the day or a few days before the actual lease start date to have a look at the appartment, dont be fooled. I got my appartment keys at 11 AM on the day of lease start date and now it all makes sense, because if I got to see the appartment before hand, I would have refused to move in until everything is fixed.
I have lived in various appartments and by far, this establishment has the worst maintenace and leasing office staff. Please do a lot of research before moving in.

Check with the existing tenants if you are planning to rent. Poorly maintained Apts. and equally appalling is the leasing office staff attitude.
I am living here for the past 5 years (you may ask — why? and I’ll answer that next) and the only reason I’m here is because of the ethnicity/​Asian population. Majority of the tenants are immigrants (on short term work visa) who don’t plan to stay for long in the US. I hate to say but that’s exactly what the property owners /​managers take advantage of (may be all do, for that matter). Roads have pot holes which, for name sake, are repaired on a rainy day and by end of the day, the pot holes show up again. Garbage in bins isn’t cleaned for days. The entire apartment complex houses around 750+ apartments and so that’s both an opportunity for good and excuse for poor service. Lot of buildings are 15 – 20 years old so you can imagine what happens to such buildings when not managed properly. Edison school district is one of the best in NJ and honestly, that’s my prime reason for hanging on so long. There is no organized tenant info system (from the managers) as also no open– house events where you can air your concern. There was a major fire in 2009 which gutted 10 – 15 apartments in a building but the managers didn’t feel to share the info with the tenants. The maintenance office will take your request for repairs etc. but issue no ack. so you have no control to follow up. Managers are never available to talk to you, though you can hear their voice in the back ground.
In a nutshell, if you have to be in and around Edison, (shop) look around other apartment complexes before you sign on the dotted line.