Chase Bank

Really great bank!

I am rating this bank specifically for this location only. The person responsible for this rating is Rebecca Kass (just in case there is more than one Rebecca in this location). She went above and beyond into making sure my refund of $ 500+ was secured from an online purchase. She gave me options as to what I wanted to do and she ended up doing both options for me. Rebecca called the location of my purchase and requested a written proof that they have cancelled my order and that the refund was in process. Since this was taken place on a Saturday, there was very little that could have been done because the availability of the executives was not there til the following Monday, but she got the paper work ready to go for Monday anyway. So its Monday and Rebecca calls me to let me know what was going on with the process and gave me a ETA of my refund. I am very pleased the way she maintained communication with me until the refund was settled. I hope to do business with her again soon!

This rating is just for this Chase bank, and not the company as whole, because that review wouldn’t be as nice.
This bank is awesome, never really any lines and the tellers are fast + friendly. It’s convenient for me especially on my way to work if I have a check that needs to be deposited or if I need to grab some fast cash!