Jacky J Gary, DMD

I broke my tooth off and needed to go to a dentist. Called Dr. Jacky’s office and talk to the nicest young lady who got me right in. This is a great place to have your teeth worked on. They were very professional and very clean and organized I even met Dr. Jacky. Will definitely be back. I highly recommend Sandy she sure knows what she’s doing and was very gentle

Friendly, approachable office staff and comfortable atmosphere. I’ve been going to Gary Jacky for over 20 years. Even though they’re way up in Edmonds, it’s worth the drive. I never feel pressured into procedures or expenses, everything is explained up-​front in clear detail.
I know this sounds out of the box, but their office has the best magazine selection and most current of any medical or dental office I’ve been to in my life. That’s testimony to their care for their patients. Not that I ever have to wait, the office is efficient and professionally run, Appointments are kept on time.
This place is so good, my whole family goes there!

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Retired, no dental insurance — broken front tooth unexpectably.
Almost ¹⁄₃ of my tooth gone in December. Holidays, out of state grand babies, etc. — worked 30 years with dental insurance. Purchased Individual dental insurance effective 1÷1÷14 after the holidays — darn.
Tooth exam, xray — if not paid in full — tooth would NOT be fixed. Pushed by front office staff repeatedly for $… I requested I pay ½ and other ½ in EXACTLY — per staff — 1 month. Staff implied I was fortunate that filling ONLY cost $ 400+ — some of their fillings $ 800+ — we agreed on ½ payment that day. Very uncomfortable $ situation.
Filling replaced — 2 weeks or less later — other front tooth next to filling replaced — did same thing — coincidence.
Called office before Christmas — scheduled appointment for 1÷7÷14 — for other front tooth repair. Call went OK. Called office 1÷6÷14 to confirm long awaited appointment. Attempted to give insurance info — talked with 2 women staff members. Both totally confused about my insurance — told them what Delta Dental said my copay would be — 1 said how can they do that when we bill for 8 separate filling ADA codes, really? Oh boy…
Asked if I could make other ½ payment 5 days later than discussed — cat ended up in the fantastic Vet Office in Perrinville on an emergency basis over holidays. I ended up in tears over the phone call with the office — recent surgery complications, family flu over the holiday, patiently waited for tooth repair, blah, blah, blah.
The office is extremely serious about their $$$…not for faint of heart.
Agreed they would call insurance 1^st thing in morning day of appointment — call me.
Talked with staff next day — said she did not really understand insurance — but I would have to pay the copays for new filling, office exam, xrays, cleaning plus other ½ of 1^st filling. Told her I would call her right back — made clear they did not want to care for me.
Did the math — let me see, mortgage, electricity, food, or front tooth filling appointment with NO respect and lots of added STRESS.
Called back — asked them to cancel appointment — left v/​m msg. Office did not call to acknowledge v/​m — so I called them to verify they received msg.
Not a knowledgable, friendly staff — they seem to run the show.
Have never been brought to tears by a health care office! Definitely do not prioritize patient care vs $ — not people oriented — nice Christmas decorations though.
WISH THEM ALL PROSPEROUS NEW YEAR.
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