Puget Sound Gastroenterology at Edmonds

Funny reading the three other reviews for this provider, and they all relate to billing issues. However, I don’t see any negative comments related to the actual delivery of care, the providers themselves, or the procedures undertaken.
If you have surprises regarding billing, that is YOUR own fault. If you are about to undergo a medical procedure, and you are not obtaining the CPT codes from the provider in advance and calling your insurance company to get a CLEAR idea as to your out-​of-​pocket cost for the procedure, after any deductible is paid, etc.; again, that is YOUR fault. If you cannot pay your bill and it goes to collection, that is YOUR fault. You should never be surprised by medical billing amounts because you have all the information you need to know in advance what your out-​of-​pocket cost is going to be.
But this is typical of people nowadays; complete lack of planning, fiscal responsibility, and desire to learn about their health insurance policy and simply ask questions. They go get care, pay their copay, get the EOB (which they typically have no clue what it is), then are SHOCKED when they get the bill. If this is you… I’m sorry, but you are an idiot. Take responsibility for your life. Read your policy. Plan ahead. Be an adult.
Stop venting your inadequacies all over Unilocal.
My comment to the person who fealt they didn’t have much privacy in the waiting room; which waiting room are you referring to? It’s a waiting room! What are you expecting? If you’re refering to the «waiting» area before a procedure, it’s a typical outpatient setting. Curtains separating those waiting to be rolled in to the procedure room. Again, what are you expecting? If you want a boutique experience, then you need to be paying monthly for a boutique provider. But I’m guessing your salary doesn’t quite allow that, so stop acting like you should have a private room while you wait for your 45 minute outpatient procedure.
As for my experiences with PSGE, it fully met my expectations. Dr. D is great with a friendly bedside manner. The staff is friendly, and the procedure was a breeze.

After a horrible experience I had I get on Unilocal only to find that others have had the exact same thing happen to them.
As far as the procedure goes the team seemed nice, theres a weird dynamic as to holding area for people waiting to go in, watching the prior person being wheeling out etc. doesn’t seem like there is enough space for everything or any real privacy. Mostly I want to mention that after the procedure the outpatient nurse/​med. assistant? gave me juice and a granola bar. Being half drugged still I ate it no questions asked. I can tell you after not eating anything for so long this is such a bad idea especially since the drugs they give you for the procedure will make you nauseous for a good amount of time especially after movement. After walking to the car and getting in the car I had to immediately get out and throw up right on the pavement. Not fun.
Now onto billing. Set up a payment plan the receptionist said, its super easy she said, the due dates are very flexible she said. I remember her vividly saying that if you miss the due dates at the end of the month its not a big deal just make the payment. Well I am on my second issue with billing. The first time saying no payment was made, which is weird because I made it online. Now I received a lovely call two months later from a collection agency. They do not warn you, they do not call you they just send it off to collections. They have no way of setting up payments online either. They are out to make money and sell bills to collection agencies.
Avoid this place, I will drive as far as I have to to never go here again.

I had a colonoscopy here in February 2014 and they found nothing (yay!). But, I was stuck with a $ 1,300 bill after insurance paid their share. I couldn’t afford to pay this in full so I set up a payment plan. I missed a payment toward the end of my payment plan (about $ 200 left) and they sent me to collections without informing me before hand. They made zero effort to work with me on payments — they only set up a plan after I made it clear that I flat out could not pay $ 1,300 at once, and then sent it to collections without informing me. The only thing they care about is squeezing every last penny out of their patients.

Recently my wife went to the PSG in Edmonds for Upper GI endoscopy and colonoscopy. I was shocked when I saw the bill that they had charged our Insurance a total of over $ 4000 for procedures that took about a half hour. Mind you, this is not even a surgery. Even though my insurance paid a portion of the total, I ended up paying for a substantial amount which I was not expecting for this SINGLE visit. Interestingly enough, they did not tell us up front prior to the appointment that there will be 3 or 4 separate charges, not one. This include New Patient Charge, The Doctor’s fee, the Facility fee and pathology fee. The estimation they had given to me was far less than the actual bill.
I would suggest that if you really have no other alternative but need to visit these folks in Edmonds, get a CLEAR idea as to what it will cost you. Otherwise bear in mind that there are many other places in the area you can go to for such procedures. I don’t think we will be going back to PSG Edmonds again.
On a side note I went to see one of their doctors several years ago, a Chinese doctor with a short name (cant remember the name) due to heart burn or acidity issues. Just because I decided not to undergo the GI procedures as he had recommended, I got a letter from him a few weeks or months later in which he literally said that if I did not undergo this procedure, I may DIE! Yes, he actually used the word «die». Well I just wanted to let him know that by the grace of God, I am still alive and well.
Good Luck!