Unorganized, rude over the phone and not helpful, don’t call you back ever. Made an appointment and when I got there the doctor was at another office. I made the appointment a month in advance have been incredibly sick like a dog. No flexibility no sympathy nothing. They didn’t hold my appointment and didn’t think to call and tell me my appointment location was changed. So now I have to wait until September to see this guy but lets see if his incompetent staff change that. Thanks a lot. Glad I moved here.
Helena M.
Place rating: 2 Massillon, OH
Told me they took my insurance, when I got there they said no but that I could mail it in to my insurance company and maybe get a refund of sorts. not cool. Now they don’t want to refill my meds, wouldn’t be so bad if they weren’t meds that keep me sane and happy so I see that to be kind of stupid on a doctors part. I know it’s a job, but are you really helping people by pulling their much needed meds? Every doctor I’ve had in Ohio was much easier to deal with. Not very fond of the doctors out here in Colorado.
Nicole Y.
Place rating: 4 Avon, CO
Overall, I like Colorado mountain medical. It’s not difficult to get an appointment, the billing office has always gone above and beyond helping with insurance claims, they are open Saturdays and the doctors I’ve seen are great at calling you back when you leave messages. The doctors here seem competent and their bedside manner great. My only complaint is, if you have a hesitation about whether they are open on a weekend, call first. I’ve showed up here on a day where they were apparently doing construction and the office was closed; there was no voicemail informing people of this random closure.