All Star Glass

I got a quote from this company to reseal the rear window on my truck, due to it leaking & install a new plastic molding that surrounds the rear window. The quote was very reasonable & the employees seemed to be very knowledgeable & friendly, so i went ahead & used them for the services. The repair took about a couple hours, which i expected. When I got home, i noticed the installation of the rear molding wasn’t right & the overhead dome light wasn’t reinstalled properly. Long story short, i had to take everything apart myself to properly repair the work they were supposed to do. I’m not sure if they were just in a rush or they thought i wouldn’t notice the unsatisfactory work they performed… i own/​run a business, so i know how important it is to do top quality work for a customer. Its unfortunate that they don’t do the same.

One of the least fun tasks out there is replacing your car window. Last week some numbskull took a BB gun down my mom’s street and shot at 15 cars. I’m sure his parents are proud. This happened the day before my mom was flying out for a family reunion. I was tasked with making sure the windows on two of her vehicles got replaced.
Things on her Toyota went smoothly. The technician was able to replace the windshield with no problems. It was a fairly fast job too. Things were not so easy with her Honda. It seemed to take a lot longer and I ended up leaving to pick my son up and returning. He then missed his swim class as the job ran over. It turned out that extra parts were needed. I later found out that there were other parts on the back window that were corroded and affected how it opened, and he was fixing them for no extra charge. I found this out when the job could not be completed that day. This was a Friday, I was called a few days later and asked if I could come to their center to complete the job as they had the necessary tools there. I agreed, I had an appointment nearby and Theresa was able to schedule around it.
When I came out to their center the job was fairly quick. I paid and it seemed like it was a little less than what my mom told me it would be. Everyone I encountered with All Star Glass was friendly and professional. Theresa especially was very concerned about getting the right colored window on my mom’s Honda, I really appreciated her concern. I wish everyone was as easy and pleasant to deal with on the phone as Theresa was!

For many years all of my family’s and friends windshield glass needs are handled by All Star. Everyone there is extremely knowledgable and so accommodating, the work is speedy and far superior to other glass shops. Thank you All Star!

My door window fell into the door panel. Called them and they told me what they thought the problem was (regulator needed replacing). Quoted me $ 250 installed (similar to another place I had called). They told me I could bring it in right then as they had time to check and make sure that was the actual problem. I brought it in and it turned out to just be a bolt that was loose and they had it fixed in 5 minutes. Only charged me their minimum ($ 52). Very friendly and professional service from all. I’ll use them again for sure.

The service here is prompt and above average! There was a discrepancy with the number of chips approved to be repaired by my insurance and the guys here called up my insurance and sorted it all out for me. I was scheduled for one chip and then ended up repairing two more no problem. The longest part of the process was the insurance call. Go here to get your glass repaired!

We are so very impressed with All Star Glass in El Cajon and would recommend it to anyone needing glass repair.
Our car was broken into the morning of my girlfriend’s birthday. We had planned on leaving early to head to Disneyland and even had first time dinner reservations in the park. But having the passenger side window smashed in with glass splinters throughout the car… we thought there was no way we’d make our original plans.
AAA recommended All Star Glass, we called — relayed the mornings events (mentioned the birthday plans) and received nothing but ideas and solutions on how to still make it to our plans.
Theresa (in the office) was incredible at scheduling and even calling us later to move up our appointment. We brought the car in and were told up front the cost and time. When it was discovered the glass removal would take a little more time, we were told right away. They replaced the window, cleaned all the glass they could out of the car (about 90% that was reachable) and rushed us out quickly as possible.
We made it to Disneyland and even made the reservations because of the amazing staff at All Star Glass El Cajon. THANK YOU!!!

I was on the phone with Teresa a few times. She was very helpful and thorough. She made the process easier and more understandable. And Jim was a great serviceman!

Called this place because I needed a glass repair, obviously… The woman who answered my call to the call center was extremely nice and helpful. Prices were good enough and it was close to where I live.
The office lady at the actual repair shop could use some professional etiquette lessons however. Just overall pretty grumpy I guess, but oh well… They did a fine enough job fixing my glass.

Called yesterday, got an appointment for today. I was out of there in an hour, and to replace my windshield cost just over $ 200. Service wasn’t bad at all, I felt extremely comfortable. Hopefully I won’t be back here soon, but if I do end up needing their services again I won’t bother shopping around for other quote. Totally satisfied with my experience.