Marck Motors Body Shop

I must add, the car door never did close right after their work. I sold the car and never want to think of this company again.

I want to note that I copy and pasted this Unilocal!review and emailed the company directly with no response. I also filed a complaint with Better Business Bureau. The BBB mailed two letters to Marck Motors and still no response. The only consolation is that they now have a mark agains them on BBB’s website. I encourage all other unsatisfied customers to file complaints with the BBB. Here is the link:

After my first accident, I was referred To Marck Motors by a friend. My car was only three days old. I was nervous that it wouldn’t look brand new again but I was completely wrong. I was so satisfied that I went back there for my next three accidents (none being my fault). Two of these accidents were big jobs. One was a little over $ 9,000.00. As expected, the repairs turned out great! I would highly recommend this place to all my family and friends!!! They have always done fantastic repairs and the staff is wonderful

Horrible horrible place. My back door on my van was not closing. They said it was because the hinge was bent. They charged me to fix the hinge. 6 weeks later the back gate of my van fell off and broke. When I returned to have them look at it they were rude and insisted I damaged the car and they were not responsible. The owner was a complete ass. Yelling at me and telling me I was being «ridiculous» when I asked why they didn’t feel responsible. He was screaming at me to the point I felt threatened and had to call 911. I wouldn’t trust anything to these people. They will break your car and treat you like dirt.

I’ve taken my car in over five times for various issues and they have been nothing but awesome. Super nice staff, timely service, and quality work. It may be on the pricier side, but they do quality work and don’t cut corners like most shops.

The attention to detail and the meticulous precision that was standard in the repair of our Ford F-​250 was second to none. Marck was very professional and courteous when we called in for updates to the repairs. And upon picking up our truck after completion, she looked just as good if not better than before the accident. Like it never happened. Thank you very much you guys!

when they receive the car and do the estimate they say they will do the work for a certain amount of money but then when you got to pick up the car, the work is not done right or not done and the price is higher than what they put on the estimate. also they say they are going to do things and don’t put them on the estimate, so you have to revise your estimate carefully. we tried to talk to the owner but he was even ruder than the person who was working with our car. we tried to deal with both of them but they yelled and screamed at us: «don’t come here and say bullshit, just pay grab your car and get out of here» those were the exactly word of the owner. we do not recommend this auto body shop to any one even if it seems to be cheaper it is not cheap and not worth for what you have to go through.

I needed my headlights replaced on my 2001 Honda Accord (they had gotten soo yellow and dull) so I bought my own headlight assemblies and took them to my favorite mechanics at East County Tire and Brake and they reccomended me to Marck Motors to have them done.
Don took my info and said «no problem. we can do it» I came back a couple hours later and my car looked brand new.(they even washed my car and cleaned the inside) for an amazing low fair price.
Everyone was very nice. Don was great!
As a single cautious woman I really appreciate good service, fair prices and a great staff who friendly and honest!

Honest shop, offers great service! Was referred there by a friend for minor scratch/​scrape on car. Wanted an estimate and when employee looked at car, he told me all I would have to do is wax off the scratch and buy paint to match from dealer to cover scratch. When I asked how much it would cost to wax off, he said nothing.
It’s great to find a place where they aren’t trying to take advantage of you or have you do unnecessary repairs/​overcharge. Would definitely go back again and recommend them to everyone.
nancy

I had such a good experience at Marck Motors. My Dad gifted me a Head Lamp Restoration for my birthday (because he is adorable and worries about my safety). Even though it took several months to redeem my gift, when I told the woman my name she remembered my Dad and what I was talking about. It was a really nice personal touch and made me feel like more than just another customer.
When I took my car in I was impressed with how friendly everyone was and how clean the waiting room was. They told me it would take about an hour but when I came back 40 minutes later my freshly washed car was waiting outside. I literally did a double take because the headlights on my 10 year old car looked so good, it really looked like they put on new ones. Amazing!
As I prepared to drive away, I realized the banana peels I had (embarrassingly) left in there were missing. It really impressed me that they would go a beyond the call of duty and toss them for me. Or it grossed them out and was really more for them than for me, which would be totally understandable too. Regardless, I will definitely recommend Marck Motors at every opportunity and they will be my first call next time my car needs some TLC.

Marck Motors is an honest, reliable, professional group of people who care about their customers and their cars. I’ve used them for many years with 4 different cars and they have always exceeded my expectations. They are the best in the business.

This is the place to go! After having work done by them numerous times, I can say with 100% certainty these people are honest. Not only honest, but also professional. There work is always done to perfection. They go above and beyond for their coustomers. Even if they aren’t close to you, it is sooooo worth getting there. Mark, Chris, Don and all the staff are the best!!! :)

Marck Motors is AMAZING! We have taken two cars to them after an accident, and several times just for regular repairs. Not only have then done absolutely impeccable work, they get the highest mark of just about any service company I’ve ever worked with for the way they treat their customers. Every time we have been there, they take time to explain the issues, educate us about our car, and go over all the options. They aren’t trying to sell us more repairs, they are helping us find the right mix of necessary repairs within the costs we can afford.
Here is an example: Because we trust their input so much, we recently took one of our cars to them to ask about the alignment, to see if it was damaged irreparably in the accident they repaired two years ago. They not only looked at the car, they spent more than 30 minutes showing us the undercarriage, explaining alignment issues, and doing all kinds of extra inspections. They even looked at the brakes and told us we needed to have the rotors planed. All of this was just good faith customer relationship. Another shop would have probably charged us an inspection fee, but Marck Motors knows that by spending this little bit of extra time, they will get much more than that from us in future business. I could not recommend them any higher!

Honest shop. We have had several cars in for minor auto body work and one for major work after an accident. We have always been very well taken care of there. I have recommended them to friends and will continue to do so.

Trust my car completely with them.

Shame on me for not doing this sooner!
Marck Motors is an incredible body shop. They are professional, caring and dedicated to ensuring that they generate the best product possible. They possess a type of courteous and neighborly business practices seldom found anymore.
Bottom line up front — I’m an engineer by profession and car enthusiast. So as you can imagine, I’m a bit retentive about the quality of service I feel I should get on my vehicles.
I’ve had Marck Motors perform collision repair on my 1998 Corvette ($ 10K repair), my sons 2010 Mazda 3 Hatchback (2 times totaling $ 7K), my daughters 1998 Durango 4×4 ($ 5K) and my Supra Wakeboard Boat ($ 4K). Each and every time Marck Motors provided me with impeccable customer service, timely updates during the repair and trouble-​free coordination between insurance company’s.
They are simply the best autmotive collision repair facility in San Diego County. They can be trusted with the most expensive vehicles on the market! I’ve seen Ford GT40’s, Lexus, Infinity, Corvettes and one-​ton duelies that top $ 70K in their service area. No job is too big, or small for the Marck Motors Team!
Marck Motors is a winner in all respects and the shop manager (Mr. Mumert) is sensational! He will take care of you and stand by his product. It’s my pleasure to endorse them and continually bring them my return business.
Preston Saunders