Crespo’s VCR & Computer Repair

I had the VERY unfortunate experience of learning about Crespo’s Electronics because of my Sony Extended Warranty for my 46-​inch television. They are truly the WORST and most UNPROFESSIONAL television repair service in Southern California!
They didn’t listen to me the customer regarding what the problem was with my television. They told me the repair would take 1-​week (it actually took 2-​weeks with no television in my home). When they returned my television there was zero improvement! I would recommend hiring a Day-​Worker from your local Home Depot Parking Lot over having this business (if that’s what you want to call it) touch your electronics! Simply put THE WORST!!!

Terrible company, total crooks. AVOID at all costs!
Ended up doing more damage to my TV and tried charging me for it! The TV worked but some of the inputs didn’t. They ended up taking out the part that handles the inputs and telling me it will cost practically as much as I paid for the TV to replace it. I told them I wasn’t interested and they said the part is already gone! So now the TV is useless! What a pathetic way to do business.
Do NOT give these criminals your money!

Worst television repair business… EVER!

This facility failed to provide in-​home repair (as stated), then after requiring that unit be taken back to the shop for repair I was told repeatedly that it would be «a couple of days,» then «another couple of days» and so on. When the repair was FINALLY completed, the tech returned the unit but refused to power it up to verify repair, refused to wait while the unit was powered up, and (here’s the really scary part) refused to give me his name. SCAM, SCAM, SCAM! With so many talented repair shops in town, don’t take the risk of dealing with this unbelievably unprofessional shop. Even the glowing 5-​star review (Aaron S., 2÷12÷11) said that his TV broke down AGAIN after only 3 months for a «defective» board. I’ve dealt with many repair shops and this ranks as the most untrustworthy and shoddy by far. I’m still stunned by how bad their service, follow-​through, and customer service were. Really — the guy dropping off the unit refused to give me his name!!!

Crespo’s repaired my 3 year old 60″ Hitachi HDTV back in November of 2010. One of the circuit boards needed to be replaced. However the TV was no longer under warranty, but Crespo’s quoted me the lowest price and did the work quickly. Fast forward to February 2011, 3 months later. The TV broke again. Crespo’s repaired it free of charge, since it was found that the circuit board they replaced back in November was defective. Very honest and reputable. Highly recommended!

They need to learn how to run a business. The customer service is horrible. I made an appointment with them to pick my TV up on Nov 1^st, when they didn’t show up at the scheduled time… I called. they told m that they moved my appointment the follow day… without letting me know!
They fist told me it will be 7 – 10 business days to fix my TV. What they should have said is it will take 7 – 10 business days to receive parts. When I would call to check the status of my TV they kept saying «we hopefully will receive the parts by…» I got tired of that and started call Sanyo myself. I received more information from Sanyo, and they didn’t have my TV Crespo’s did.
Well now it’s Dec 3^rd, I received my TV today, with scratches all over the panel and on the outside panel. They tell me they are going to resolve it… the only way they can do that is if they buy me a new TV. Oh and one last thing the guy that dropped it off rubbed so hard on the panel it left bigger marks then the scratch… Your in the TV business you should know not to do that!!!