Elko Motor Company

I brought my car in for maintenance every 5000 miles here because they are the only Toyota dealership in town. My car uses synthetic oil which SHOULD only be changed every 10,000 miles. However, every time I brought it in, they changed it and added fresh SYNTHETIC oil. I told them the dealership I bought the car from told me that the oil only required changing every 10,000 miles, but they insisted on changing it every 5,000. The only logical conclusion I could come up with for this unnecessary maintenance was to extort money from me. ⁰⁄₁₀ would not recommend. Just be careful if you have to get maintenance done here. Look over what they did and ask about everything they did and why they did it. Don’t fall into the their trap! Have a mechanic you trust. Or just don’t go here.

Great service ! Easy process with no hidden agenda! I was looking for a specific car and found it here. I live about 200 moles away. I purchased the car over the phone and when I arrives Jimmy had it all ready to go ! Easy and fast !

Arlene, the newer service provider is friendly and empathetic. She was most helpful and is likely to restore credibility to the poor service that this location was reputable for. The technicians themselves aren’t of the highest caliber, no foot mats or seat covers when working on the vehicle and I wasn’t notified about inside wear on two tires from a bad alignment problem (though was told about the depth tread) on the rotation. Several engine light problems that the vehicle needed a reset on, but otherwise good people.

Great people. A++ customer service! The service department showed us great respect and honesty while fixing our car perfectly quickly and under budget. I’ve driven Toyota cars for 30 years and have been to a lot of dealers for service. This is by far the best.

Sanka was our sales associate and she was AMAZING! There was no pressure to purchase anything and we could have a regular conversation, it didn’t feel like I was talking to a car sales person. They gave us top dollar for our trade-​ins and managed to get us an amazing interest rate. Customer service was also amazing! We have purchased 3 vehicles from Elko Motor Company and will continue to bring our service here and recommend it to all of our friends and family.

Excellent customer service! Eager to ensure you are completely satisfied with all work done to your vehicle. The service manager Jay Kaltenbach is an asset to the company and community. The moment I felt uncomfortable with some work I had done he stepped in to ensure we were completely satisfied and went above and beyond to care for our vehicle.
I will be back for all of my service needs and hopefully a new Jeep in the near future! New name, new owner, amazing service!

My husband and I went into this dealership wanting to purchase used, but after talking with Aaron, we walked out with a brand new Dodge Dart. A great salesmen that is great to work with. Will come back and refer friends and family here.

Knowledgeable about product, straight up pricing, fair trade value and friendly people. Finance guy didnt like hearing me say no to extended warranty and didnt seem to want to give up. I will buy here again.

I visited this business three times and two were NOT the best. I had oil changed twice at ELKO Motor Company on a 2010 Camry. I usually take it to SLC since DALE Whites (the previous Business) was my least favorite shop in ELKO.
1^st time — Oil Changed and all was good. (Good service and Good price)
2^nd time — Checked to buy a used Dodge pick-​up truck. Overpriced, but no negotiations (Seller stated price was fixed) it was a 2K truck listing the «out the door price» higher than this by many hundreds. After driving the truck, scary sounds pushed me to seek other option — SLC; great trucks and better deals on used vehicles. The sales guy treated me like any other victim at 1^st, but hey, that is game of used vehicle sales.
3^rd time. B/​O and could have been way worse. Oil changed in a 2010 camry, but noticed that I had a few ounces of oil on my driveway — fresh and from the car. After inspection (lifting the car as they are tight to get under) the discharge bolt on the oil pan was finger tight, as I could turn it. Tighten it and all was well.
So, I will go with «meh… I’ve experienced better» many times elsewhere. 33% success; is that good or what?

Bought a used vehicle and had a good experience. Salesman Cory was low pressure, knew the inventory, and very friendly. Would definitely deal with him again.
Wasn’t too pleased with the finance guy who sold us an extended warranty which came with other perks but then realized afterwards that he charge for those perks. He was a fast talker and didn’t really care about our needs, just putting money in the dealership’s pocket.