MailBag Plus

I’m still shocked at the way I was treated here. I’ll never come back.
I bought something online that I had to return. The website sent me a prepaid label for free return shipping with UPS. The box was too large to stick in the UPS drop boxes so I got on the website and found this awful place as an authorized drop spot.
The man working (the owner?) was so rude and nasty. He lectured me about stealing money from him by using a prepaid label. Said I was driving him out of business. So I was supposed to throw out my free shipping and pay him to ship it for me?! I don’t get it. If UPS isn’t reimbursing you to be a drop off maybe reconsider the choice to offer that service. And no offense but if there wasn’t free shipping I would have gone to the post office, not some over priced shady shipping business in a terrible strip mall where the homeless congregate.
No idea why I needed a lecture about his failing business for using a prepaid label sent from the recipient. He gave me this flyer and threw my box in the back. (See attached photo).
Tip to the owner: maybe consider changing your services to align with a changing online marketplace. And when you do get a customer don’t be so nasty. I couldn’t wait to get out of there and I certainly won’t take any of my other shipping business there. As I was waiting I took notice of some of your shipping supply costs and printing for large photos and was considering a large project for later this year for my business but ill never be back.

Awful place. Rude, arrogant! Avoid this place at all cost. I give it zero stars. I will never be back there.