Thuy Nguyen MD & Associates

What a bizarre behavior shown by someone who does not deserve the respect due to a «doctor». I arrived early for my appointment with her, and was told to wait. I had to wait for one hour, and finally got called into an exam room, but she left me there again for 10 minutes. How long does she wait for her scheduled patient before marking the patient as ‘no show’ if the patient doesn’t show up? My guess would be 10 minutes. By stark comparison, I had to wait for an hour and 10 minutes before I even got to talk to her. So, to show my justifiable displeasure at the excessive wait time and her oblivious attitude toward my displeasure, I asked her politely if she could compensate for my hour lost to meaninglessly waiting by giving a discount. Had she apologized and explained that although a discount is not possible, she would do better to make the wait time shorter from now on and make my wait worthwhile, she probably could have kept my respect for her who has the designation of an MD. Instead, she burst out in anger, pointing fingers at me, insulting me, and publicly humiliating me with a loud condemnation saying «all my patients have to wait an hour before they can see me!» Then, she added, «if you do not like me, go see another doctor.» If it wasn’t for that stupid hour long wait and my acute facial acne that needed attention, I would have kicked the door open and run out of the office after giving her the finger. She clearly abused her position of dominance as a healthcare provider to blame and threaten a vulnerable patient who needs her service. This is an absolutely unprofessional, demeaning, derogatory, condescending, childish, hostile, racist, haughty, self-​righteous, ridiculous, and bizarre behavior that is deserving not a whit of respect that might be attached to the title «MD». Avoid at all cost, you could probably find someone who understands the concept of taking and keeping appointments.