We have been going to Holiday Valley for years. We’ve never ate at this place since change of ownership/name change. We loved going to the old place. However, I was very disappointed with the new place. The staff was terrible and so was the food. We waited 15+ minutes for a server to even come to our table. A few people from our group actually went up to the bar the get a drink because they were tired of waiting. The new food is absolutely terrible. You can tell its the lowest quality you can get. We were completely shocked with the quality and would of been better off going to burger king(if it was still there) or eating the cafeteria food in the lodges. We definitely will not be back.
Alexandra P.
Place rating: 1 Naples, FL
After being a server and working in the restaurant industry for the past 8 years this has been the worst service I have ever witnessed. Had dinner tonight with a group of 12. The food was good and that is the only reason for giving one star. Our waiter came by for our order and forgot a few drinks. Then three others joined the table as he was going around getting everyone’s order. He took their order at the end and never brought the beers or soft drinks. I had to ask for my drink three times before receiving it. My boyfriend never received his coke until his meal came out. More than half of the table ordered appetizers which never came out. When the food came out the server had no idea where the food was going and just kept walking around with dishes. Once all the food was out some people asked for their appetizers which never came out(I don’t think they were ever rang in). The prime rib which was the special tonight and ordered by 3 people was cold and served without Au jus sauce and steak knives. The two people that ordered salads were disappointed due to hot lettuce and never receiving dressing. After the meal the server asked me what everyone had for dinner and to let him know who would be on checks together. From my experience as a server and manager in the industry I think the staff just needs more training. Overall the food wasn’t bad and the atmosphere was nice. The service was just very disappointing.
Samantha S.
Place rating: 3 Buffalo, NY
Slope side Bar was where we stopped around 5 for a ski break on a Sunday night. Skied right from the mountain down to the front door of this restaurant and rested our skis on the racks. To my surprise, the place was empty. I thought it would be packed with skiers, grabbing some drinks and grub but there were only two other people sitting at the bar. The place has a cabin feel, a little divey and super casual. We came in our oversized snow pants and sweatshirts, did not feel out of place for a split second. We decided to sit at the bar, there were only three beers on tap and a few more bottled selections. They had Yuengling so I went with that. The bartender, who was very friendly and laid back told us they were known for their BBQ style food. Each meal came with our choice of side. They had appetizers consisting of quesadillas, pizza logs, mozzarella sticks, typical bar food appetizers. They also had five salads, sandwiches, burgers and some BBQ style entrees. I went with the Slopeside Tacos, had my choice between smoked chicken or pulled pork. I went with the smoked chicken and chose a sweet potato for my side. Few restaurants actually offer a sweet potato for a side so I was impressed and excited! My tacos were mediocre. Two white tortilla tacos with some melted cheese, diced white onions and smoked chicken. I wasn’t expecting much from them and I’m glad my expectations were low because they weren’t great. My sweet potato was a little scary looking, black on the outside and some black inside too, tasted good though! There was some pico de gallo and sour cream on the side, I also upgraded for the guac, not necessary, tasted like it was a paste, had no kick to it. My friends, however, liked their food a lot. They went with an arrangement of onion soup and the pulled pork platter. They chose the mac and cheese sides and enjoyed them too. This stop is not gourmet, the quality of food is not impressive but it did the job and satisfied our appetites after a day of skiing. They had the football game on television, solid classic rock playing in the background and we just chilled out and enjoyed ourselves. I would come back next time I’m on the mountain, but wouldn’t go out of my way to make a trip here.