Alan Heating Air Conditioning, Inc.

Ive never ever been able to get same day repairs. The lady always tells me they have to attend to the no heat calls. Thats all of the time. I think they need to hire more help. So sometimes I have to call Elm Heating. Otherwise their techs are good.

Very happy that we found Alan Heating & AC. Good work, fair prices. Looks like we found our new guys!

My husband and I called Alan Heating when our furnace broke down. A maintenance man arrived and immediately fixed it. Told us the problem was a part that was malfunctioning and he had in his truck. He fixed it and didn’t try to overcharge us. Before he arrived, we had called Elm Heating. They told us we needed a new furnace and that it would cost $ 20K.
Alan Heating told us a new furnace was not necessary and that Elm Heating was just trying to get us to buy their furnace and that all that was needed was this part. I really appreciate their honesty. It’s been three years since we had our furnace serviced and we have had no problems!
I highly recommend these guys!!!

I have used Alan since around the year 2000. I bought my house in 1998 and tried a couple of other companies before I hired them. They have done a great job with maintaining my furnace. They told me that it was better than anything I could buy today and that I should keep it. I’m very happy with this honest answer. They replaced my air conditioner about 5 years ago and it has worked flawlessly since then. I highly recommend Alan. In my opinion, they are the best HVAC service in Elmhurst.

Not very impressed with this company. Had a serviceman come out to my house to check my furnace. My basement is a dingy dirty basement with alot of furniture in it. The serviceman seen a cockroach and immediately freaked out saying he cannot work in such poor conditions. He then charged me 128 dollars for an incomplete examination and approximately 30 minutes of work. I know my basement could have been cleaner but you would figure someone in this line of work (and a man) would be more comfortable around bugs in a basement. He did give me some suggestions as to help my situation but i feel a better inspection could have been done although im no hvac pro…

Knowledgable, professional, and reliable. They came to our rescue after dealing with a scam HVAC from a different company. Highly recommended!

During our awful heat wave, one call to Alan and I got someone over to fix the AC on the VERY SAME DAY.
Problem was, there was nothing wrong with it.
My bad.
Still, can’t beat service like that.

I have been an Alan Heating customer since 1975. In 1976, shortly after the birth of my son, our old air-​conditioning failed in the house we had just purchased the year prior. With heat in the 100’s and a new baby getting extremely cranky, Alan Heating responded quickly and had a new Lennox A/​C system installed the next day.
A few years later, the original furnace «subtly» failed. I say «subtly» because I was out of town on business and my wife called me advising me that our carbon monoxide detector was showing some numbers on it rather than its usual «zero». It was still running — — just «subtly» killing us. I contacted Alan Heating and they responded «immediately» — like within 2 hours. It was determined that the burner in the old furnace had cracked and was spewing CO2 into the house. Needless to say, Alan Heating shut it down immediately. While my wife and child spent a rather ‘cool’ evening that night, Alan Heating was there the next day with a brand new Lennox furnace and by that evening, my family was warm again. I missed it all being out of town, but I am forever grateful that we had a CO2 detector and that Alan Heating was «on it» immediately.
In 2002, we purchased a newer, bigger home in Elmhurst. It was perfect except for the outdated furnace, A/​C, water heater and humidifier. After moving in, I again contacted Alan Heating and worked with them to determine a new furnace size, new A/​C, new humidifier and a new 50 gal. water heater. Since the old stuff was still working (but leaking water on the basement floor), we asked that they get all the new equipment on hand first and then pick an install date that worked for both of us. The install took a day and a half for everything, including removal of the old stuff, and it has all been running flawlessly for 10 years now as of this review date.
I have Alan Heating come over twice a year for equipment checks and filter changes and to check our 3-​zone air delivery system. In the 37 years I have depended upon them, I have never experienced a discourteous employee nor a failed appointment date. They are a top notch, established, long-​time Elmhurst business and you will not find a finer group of people to work with.

I can’t recommend Alan Heating and Air Conditioning enough. If you meet with all of the other yahoos who sell air conditioners, you will appreciate that Mike is a solid guy who tells it like it is. I met with a bunch of other companies and they all seemed shady. We bought the a/​c unit and they got it in and it works great. I felt very comfortable making this purchase.

I also have just two words to sum up my experience with Alan Heating and AC:
THE BEST!!!