Bed Bath & Beyond

This store is in the same shopping center that the movie 40 year old virgin was shot in! Okay I know that’s really a lame way to start a review but it’s a nice fun fact.
Funny thing is I read the previous reviews because I came here to exchange my vacuum cleaner that I bought a year ago that stopped working. It’s an expensive one (shark) so don’t shake your head as to why I didn’t just buy a new one. Anyways they were really helpful in finding it in the system since they no longer carry that specific one. Angeles and store manager Tommy helped me. Got the job done. Other people say Angeles has an attitude. Truth be told she does but she’s helpful and gets it done. I mean wouldnt you have an attitude working at a store that will literally return anything and give you your money back or store credit? It’s Encino so I’m sure a lot of people (ethnicities need not be mentioned) abuse this policy. (Im guilty from time to time too)
Only docking a star because they need more store associates on the floor. But I will be back again and again. Use the 20% coupon. Best deals in town. Comparable to Costco.

A wide variety of home wares. I like this store and convenient.
This place would make Martha Stewart look like an amateur. But we still like her.
Good customer service from the floor staff.
But they need to do something about the price stickers on the dish and glass wares. The adhesive is so strong that superman couldn’t take it off. And it always leaves a residue if not the bottom layer of the sticker.
The cashier said, «they just peel off» and the manager said to use soap and water. Really? The only thing that works is soaking them in olive oil or even WD40 for an hour. But they get so slippery that I ended up breaking two dishes I just bought.
March 4, 2016
The quality of the ceramics is a little inferior. The saucers I bought since my original review break very easily. They are not very durable given what they are priced at.

The store is clean, well maintained and organized. Easy parking.
I went there for a few items for my kitchen as we were expecting guests. We were asked more then once if we needed help — which is great!
Spent over an hour and got what we needed and a few other items. Then once we were ready to check out — we realized that our coupon was left at home. The employee at the register knew about the coupon that everyone gets, but would not let us check out without it. Feeling belittled — we left all the items and left. Obviously wasted our time and will not be going back for them.
We would return in the future — Dont know why its such a deal not to have the physical coupon. All other stores always honor the coupons even if you dont have them with you.

I visited the Encino Bed Bath and Beyond today. I am moving into an apartment in Santa Barbara, so I needed help ordering furniture. To my delight, a wonderful woman who worked there, named Cindy helped me through the whole process. She spent a good three hours with me, researching the correct items I needed, helping me with my coupons, and printing out all of the paper work. She was exceptional. I will be going to her for all of my furniture and appliance needs from here on out. Not only did Cindy help me order a four drawer chest, Simmons Beauty Rest plush mattress set, white headboard with rails, and all the essentials a bed needs, she helped me in the kitchen section as well.
Cindy, went above and beyond in terms of her furniture and appliance expertise, helpfulness, and kindness. She made my day. This is one of the best customer service experiences I have ever had in my life. I’m so thankful for her help and will be returning to this Bed Bath and Beyond location very soon!

I love bed bath and beyond but something seems really off to me about this particular location. It’s the closest one to my house but I really would rather go to any other one. It’s very unorganized and they never have enough people working there. I came in one night to buy something and every person I asked for help made me feel like I was a burden to them and passed me off to the next employee at hand. Nobody really was helpful there and I couldn’t find what I needed. Eventually I got upset with not being able to find what I needed and then found out the item had to be ordered because they were out of it in the store. If the sales associates helped me like they should have from the beginning i would have known to order it and then I could’ve left in stead of wandering around looking for something that wasn’t there even though the staff continually pointed me in that direction.

If you heard manager Greg on the microphone, you would be embarrassed for him. Who says in front of customers, I’m STUCK here at the front. Won’t even mention what I heard him say the second time. As far as I’m concerned, he’s tacky. Sorry I «troubled» you when asking about a gift receipt. Hope you have finishing school Bed Bath & Beyond. Greg could use your services.

I’m giving 3 stars to the 3 ladies that helped me out except one! I came in to purchase a gift for my friends wedding registry. At the cashier there was this horse (she looked like a horse) tall long brown hair with glasses and weird teeth, we’ll lets just say I got so frustrated with her. She was at the cashier and on her PHONE flirting and saying «I miss you come visit me» hmmm hello?! There is a customer who wants to pay get off your dam phone! Second, I said if this was the right item that’s on the registry paper she’s like I’m sure it is without even checking. There is a complimentary gift wrapping do it yourself, I purchased 2 gifts I told her how do I wrap the second gift and put them together she’s like I don’t even know I’m not good at stuff like that. Wtf? At least bring in a manager so they can give me some advice! Lastly, she walked away quickly without giving me a bag so I had to wait for someone else to come and give me one. I’m gonna complain on this horse. I just didn’t do it that moment because I was in a huge rush

Ask for Cindy she knows all about everything and is super helpful. She gad a lot of insight about what would be needed for a college dorm room. I recommend their college service.

BBB is a great store. I have not spent enough time here to really asses their catalogue because I am an «in and out» kinda person. I go to the store, get what I need and leave.
I bought a toilet seat and a carpet cleaner here. Staff was good, pointed me to the right direction and I was out of there in 8 minutes.
I would come back here again because its walking distance from where I work and its easy to get stuff if we need it.
The entrance is a little hard to find. You have to go in the complex a little bit before you get to enter.

Couldn’t find a merchandise at Canoga Park location. The staff told us that there is one at Encino location. Even though the staff told us that sometimes the inventory on their computer system would not be accurate but we were very lucky that we did find what we were looking for.
2 floors. Well organised and easy to find the merchandise.
Less crowded location. Staff at the register is very friendly and personal.
The Parking: Parking lot behind the store and street metered parking.

Nice, friendly service. Weird store layout which makes it hard to find stuff. I feel like I get lost there. But good items, reasonably priced.

This is a great store with everything anyone would need for a bedroom, bathroom, kitchen, well you get the point. I got a trash can from here for my kitchen with a lock so the dog can’t open it and it has worked great. The best thing I got from here is my Keurig coffee maker. If you like coffee but haven’t heard of it, definitely look into it. It’s great, it makes coffee one cup at a time with no mess. And they have a huge selection of different coffees to use with it. The one I first got was about $ 100. Later I found out that it was recalled around the same time I found out that it was leaking. I brought it back and they exchanged it with no questions asked. (Their exchange policy is outstanding, by the way.) Now I go back there for coffee. Ample parking in the garage under the building.

Cindy in the registry department deserves 5 stars all on her own! My fiancé and I went to register today without an appointment and she made the experience easy, stress free, productive, and fun! Without her we would’ve been a little overwhelmed by all our options. She told us exactly where to start and went over the good, better, best in each category we were looking at. She provided extremely honest reviews of all the products and gave us tips on everything from must have products to cleaning advice. It felt like we had a southern Martha Stewart walking around with us! She’s very motherly so if that type tends to annoy you she may not be your cup of tea, but we felt she provided the perfect amount of support and gave us all the space we needed to make our decisions. We actually finished our entire registry in one (6 hour!) shot! Thank you Cindy!
Note: this Bed Bath is A LOT smaller than other locations so they may not have everything you’re looking for. Also a few customers seemed a bit irritated at the shortage of sales associates wandering the floors.

The truth is Bed Bath and Beyond is one of my favorite stores, it has everything I want, need and desire. They have endless items I swear that I need but I know I can’t afford! I usually can find exactly what I am looking for at this store, the question is, how much more am I willing to pay.
However when I came here the weekend after Thanksgiving I was a bit disappointed. Let me first start by saying this location and store isn’t my favorite one to begin with. The store feels kind of cramped, upstairs and downstairs and not open and big like most Bed and Baths.
They had no Black Friday deals going on and when I asked one of the employees she said well we give out that coupon. Yes everyone loves the 20% off coupon but really how could they not have anything on sale for the biggest shopping weekend of the year?
Lastly their customer service wasn’t that great. I asked Jules for help and he seemed annoyed when having to help me. The other workers were decent but nothing exceptional. However Yadira who checked me out, was very nice.
On a happy note, I did find exactly what I was looking for. I found an awesome wood platter and cheese knives set. I used my coupon for $ 5 off on each item so I got a great deal.
I love this store but I absolutely prefer the Studio City and Northridge locations.

I have only been here twice. Both times I had great customer service. Staff is really nice. Store is really clean and tidy. I like that it’s a 2-​story building. Lines gets a little long & sometimes there is only one cashier. Returns could be a pain.

Went here after work, it was DEAD.
We were looking for bbq tools and found them in a little corner in the kitchen area. Of course the stuff we wanted were out of our reach and needed a ladder/​assistance.
Couldn’t. Find. Anybody.
We eventually found a step stool and used a large metal tong to get it down.
Emptiness is great because there’s no line, but if you need help, you’re on your own.
Good luck!

BAD FENG SHUI in this cramped 2-​story BED BATH & BEYOND makes me slightly closetphobic.
but BBB STANDS BEHIND THEIR PRODUCTS. BBB is a classy operation, in line with NORDSTROM’S Forever Return Policy.
BBB is my second-​favorite store. it’s COSTCO, CONTAINER STORE, then FRY’S ELECTRONICS for this organization freak.
it has all the tools, gadgets, small appliances and other items to clean and organize, cook, entertain and groom yourself… all at competitive prices, especially with their coupons.
JOIN THE MAILING LISTS for 20% off– and occasionally $ 5 off $ 15-​coupons in the mail that NEVER EXPIRE (despite the expiration dates printed on them), and you can use ONE COUPON PER ITEM ON EVERY ITEM YOU BUY. E-​COUPONS DO EXPIRE but you can use them by presenting them FROM YOUR SMARTPHONE.
a supervisor at this location assured me they DO NOT SELL YOUR INFORMATION.
this is a great place to buy small kitchen appliances, cleaning appliances or hair appliances with coupons for a great deal.
metered street parking or free structure parking.
happy Unilocaling and here’s to tasting life! :)

Send me more coupons! This place is great for shopping for the home. Their prices are not great, but the coupons really help. They have good customer service and good store policies.
They carry brand name home goods and quality products. Recently I bought a SimpleHuman dish rack, which I love. Also bought a nice bathroom set, including a soap dispenser, tissue box cover, trash bin, and tooth brush holder. Great looking set!

I shop at BB&B often for things I need around the house. I bought my most recent bed sheets there from Egyptian cotton (or something?) and I really like them. This place can get pricey since some of the stuff they have is pretty good quality, but they always have sales and coupons going on in store. This location is far from home, but I come here sometimes when I’m around the area every now and then. This location is two stories and connected with escalators for both you and your shopping cart. Parking is in the back and is shared with the other stores in the plaza.
This location isn’t my favorite due to the fact that the workers I encountered today were so unpleasant and straight up rude. It’s the holidays and I get that, but this one older woman working here with short blonde hair was so rude to me and this other customer today. First off, there was no organization or signage to direct people where to fall in line. Then when we asked, she didn’t even make eye contact with us and immediately told us off. Worst customer service award goes to this bitter lady who obviously hates her job. Bah humbug, much?
Also, I noticed that a ton of their products are really dusty, which makes them unappealing to purchase. Not only that, but the items on the hooks are so packed and stuffed to the edge that it ruins the packaging. For example, I bought a bluetooth iPad keyboard/​case as a gift today and every one of them on the hook had broken packaging.
Thankfully, there’s a better BB&B location near my house. The people there are always so nice, despite the fact that it’s busy there all the time.

Not a Bed Bath & Beyond location that i would go to if i don’t have to. This location is a lot smaller than others. They have just about the same thing other locations have, but less because of the size.
Just remember, that when you go to any Bed Bath & Beyond, to come with a coupon. You get either a $ 5 off or 20% off a single item at least once a month in the mail. Even if the date is expired, they will still take the coupon.