20/20 Institute

If you’re reading this, then you or someone close to you is considering the same thing that I had been for the last few years: do I let someone mess with my eyesight in hopes of seeing better, maybe even so much better that I could get rid of my glasses/​contacts? I dealt with the same question for a long time and after asking lots of friends how their experiences with different doctors were, reading all the reviews I could find online of every place in Colorado, and essentially doing everything I could to confirm, I can say now several weeks after my procedure that going to ²⁰⁄₂₀ Institute was one of the best decisions I’ve ever made. The entire experience was amazing start to finish and everyone at ²⁰⁄₂₀ was very welcome, informative, and helpful in making my decision without ever making me feel pressured. Blake, Mark and Shannon were great at answering my questions throughout the initial process, and Doctors Danzo and Montgomery are both great doctors that have decades of experienced and been part of tens of thousands of laser eye surgeries between the two of them. Not only that, but ²⁰⁄₂₀ has some of the most modern equipment and has standards even higher than the federal recommendations, so you know that you’re in good hands. While they may not be the cheapest option for lasik in Denver or Colorado, you probably don’t want to go anywhere without lots of stellar reviews (or even worse, somewhere that’s offering coupons/​groupons to operate on your eyes?! This isn’t a pizza order!). So, if you’re looking for advice from someone who has been there and had the same concerns you’re having now, rest assured, ²⁰⁄₂₀ Institute and its team is as good as it gets, and if you’re serious about getting lasik, this is the place you want to call.

Mono vision is a tuff pill to swallow. However, is better to the alternative. The doctors and staff at ²⁰⁄₂₀ are beyond superb. They did a great job.

I came to this place in hopes of getting LASIK to fix my very horrible (–7.0) vision! This place has the reputation of being the official Bronco LASIK center, with the surgeon being one of leading and top 10 in the nation.
I did not go through with my LASIK procedure due to not being an ideal candidate but I would have if it were the other way!
I really liked how professional, yet relaxing the environment is at this location. They do the procedures in the same office, which is nice because you can get familiar with the «operation room.»
I needed to wear glasses 2 weeks before my procedure and they were willing to give me a «loan» pair to wear which is very convenient!
Unfortunately, I will just continue to be a four eyes

What are you waiting for??? Sure you keep saying it’s something you will get done… but when it comes down to it… what’s holding you back!!! This is basically a 10 minute procedure that will change your life for the better. From the time I made my initial phone call to my follow up appointments the ²⁰⁄₂₀ Institute and the overall experience has been top notch. The staff goes above and beyond to make sure you are taken care of and all of your questions are answered. Not once did I feel like I was going through a sales gimmick. The price is competitive considering the high-​tech, up-​to-​date laser they are using. I walked out of my appointment with ²⁰⁄₁₅ vision and you can too! Again… what are you waiting for???

Great experience start to finish.
I had the procedure in the morning and everything went fine. To be honest, I felt worse than I thought I would the rest of the day after the surgery, I had a bad headache and my eyes were pretty sore, but after using the medication and sleeping all night, I woke up the next day feeling much better. I now have ²⁰⁄₁₅ vision and I’m happy as can be. I had the surgery yesterday btw and today my eyes feel pretty normal.
It was a bit more expensive than other places, but I like the doctors and I don’t mind paying for the latest and greatest.
Highly recommended and I’m glad I decided to finally do it.

I chose ²⁰⁄₂₀ Institute for my Lasik procedure based on a recommendation from a co-​worker. Really, it was their lifetime assurance plan option that sealed the deal.
From the moment I walked in and Jane introduced herself with a beautiful smile, I knew I had chosen the right place. The staff are friendly, and they make sure you are comfortable through every step of the process.
The day of the procedure, I was very comfortable and confident in the expertise of the staff and surgeon. He walked me through every step of the process before, and during the procedure. Even during the «uncomfortable» times (pressure on the eye while the corneal flap is being created), I was okay, because they told me everything that would happen.
I was given Halcion (Valium) to relax me, and stress balls to squeeze if needed. They were both appreciated!
I went in with ²⁰⁄₄₀₀ vision and a slight astigmatism in my right eye. I came out with ²⁰⁄₁₅ vision. I have never seen this well in my life!
Thank you ²⁰⁄₂₀ Institute!

My experience with ²⁰⁄₂₀ Institute was stellar from start to finish. Everyone on their staff was exceptionally kind, knowledgeable and professional. From my initial phone discussion to the follow up appointments the staff made me as comfortable as possible along the way and always asked me if I had any questions or concerns. I am happy to report I now have ²⁰⁄₂₀ vision and could not be happier with my decision for LASIK with ²⁰⁄₂₀ Institute.

I don’t trust their marketing. They said I would qualify for a promotion before my appointment and as I left after completing my appointment. The after a month I haven’t received the bonus and now they are claiming I never qualified. I don’t trust their claims and promises.

I decided to go with ²⁰⁄₂₀ Institute once I went in and met with the nurses and staff. I got the Worry Free Guarantee on October 30, 2009, having spent half my life in glasses and contacts. Not a second goes by when I contemplate if I made the correct choice, cause I did! Thank you again!!!

This review is based solely on my consultation appointment and interaction with the staff, facility and the Dr’s. I chose not to have LASIK done at their facility but it was a cost factor only.
From the minute you walk in the door at this facility the atmosphere is warm and inviting. The receptionist was courteous and helpful. She offered me water, soda and coffee while I waited for my appointment in a leather arm chair in front of the big screen TV. I really felt like I might’ve been on vacation vs waiting for a Dr’s appointment.
They did a serious of tests and were very thorough. I don’t think there was one part of my eye left untouched by the end. They do a dilated exam and have you speak with the financial person while they wait for your eyes to dilate. This was a little difficult as your vision blurs and you are trying to look over paperwork with the financial counselor. I did at times feel like they had more of «salesmen» type attitude than a normal Dr’s office but I realize this is a different type of office atmosphere because most of the time it’s an elective out of pocket procedure.
I felt very comfortable with all of their staff and the facility is top-​notch. I don’t think it gets much better than ²⁰⁄₂₀ Institute. I did decide to have LASIK performed at another facility that offered me a better deal and also had impeccable references. Out of 4 different consultations 20/20’s quote was just way too high. If money isn’t an object and you want the best you probably won’t go wrong with ²⁰⁄₂₀.

I recently had lasik at 20/​20, and I couldn’t ask for a better experience. Upon walking in, I was greeted with warm smiles, and I didn’t have to wait at all. I was asked if I wanted anything to drink (I’m not sure why one of the reviewers was complaining about this), and I immediately felt comfortable. The staff is professional, friendly, and was willing to answer all of my questions. Jen did some pre-​eye exams, Dr. Bircham checked to see if I was a candidate for lasik, and wonderful Meghan sat with me to go over finances and discussed each step of the surgery. Dr. Chang performed my surgery with ease.
I was terrified, I have to admit, but it was the best decision of my life. The next day, when I woke up, I could see better than I did with my contacts. It has only been two days after my surgery, and my vision is now ¹⁵⁄₂₀. I highly recommend ²⁰⁄₂₀ Institute.

*Update* 1÷07÷14
*Updated my review to 2 stars only because I never elected to move forward with their services, but will not provide 3 stars or above because I was not «a-​okay» with the preliminary service received. Second, I would never review an establishment I have never been to — waaaay to honest for that, however, I bet I still have the packet the gal shoved onto me upon arrival with the financing paperwork as proof I was there. I still remember the tea packet in the mail vividly. In addition, no thank you, no «atonement» is necessary, but I appreciate the gesture.
Furthermore, I wasn’t confused about either procedure, I performed quite a bit of research on both procedures and how they’re performed as well as talked to close friends and other eye professionals about their personal experiences with Lasik/​PRK. I needed at least a straight-​forward, honest diagnosis on what type of surgery was for me and that needed to come from an experienced professional. I surely couldn’t know what surgery I needed.

In any case, my vision is still ²⁰⁄₂₀ if not better, and the frills of this place wasn’t for me. Oh, and the $ 2k I saved — it’s making interest and I couldn’t be happier with the choice I made.*
Well, I will tell ya like it is with this place. A JOKE!
Over 4 yrs ago when I was looking to have Lasik or PRK (details to follow) performed on my eyes, I was recommended to this place by a close friend who had her surgery here.
Let me tell you, when you first walk in here you think you’re in a Rodeo Dr. boutique or something. You know where the money they’re charging you goes. Flat screen TV’s, leather chairs and snooty employees, oh, and Starbucks. Really, who needs Starbucks in an eye surgery center?!?
First off, their prices were excessively MORE than anyone elses and yes, excessive meaning in the thousands range more and I did visit at least 4 doctors before I made my final choice and PRICE was not a factor — but when it comes to my eyes, I wanted the best surgeon and staff possible for the money I will pay. I am not cheap, mind you, but man, really? I really don’t think that $ 500 discount or $ 500 gift card for a free TV is really free. They’re just taking your cash and giving it to someone else. In addition, they’re very pushy. Once you fill out your paperwork for the consult, they right away give you a nice folder with financing options and no pricing. I had to ask for pricing and was given the stink eye. No shit, the stink eye. I am sure their «consultants» are paid sales people on commission that get a super fat bonus for every poor soul that walks in here paying $ 5000+ dollars in hopes of getting a free TV or $ 500 discount.
Anyhow, I was greeted, well, sort of, sat and waited forever to be seen. Directed to one room, directed to another and then finally, after another 30 min or so of tests, was told by the gal that my eyes could go either way — either Lasik or PRK. I had already been told by one doctor that I needed PRK, but with an open mind and wanting a second opinion, I came here. Anyhow, she said she wasn’t sure though. Really, not sure, ok, so go get the surgeon. And she did. A hurried, grumpy guy that looked terribly annoyed that he was pulled from his fancy desk came in and said, «Eh, it can go either way, but maybe Lasik will work.» Cross my fingers, hope to die, pinky swear that is what he said. WTF?!? What do you mean «maybe»? Can you take a second look is what I asked. You know what he told me, «Eh, you’ll be fine, I trust ______’s (whatever that girl’s name was) results.» WHAT THE SUPER FUCK??? Really?!? I was in shock, no second look, just a «maybe» out of him and «you’ll be ok». These are my EYES, maybe doesn’t work for me.
Yeah, me thinks not. Thank you, good bye — I left the room, folder in hand and they weren’t getting crap from me.
A week later I got a card in the mail with a packet of stress relief tea in it. Really, was I that pissed off when I left? You bet I was.
BTW, my other 3 consults — 1 before and 2 after confirmed PRK with no doubt. And none of them knew I had already had previous consults.

I’ve been saying for years that I would get my eyes lasered, and the time has finally come! At the strong recommendation of a friend, I opted to check out the ²⁰⁄₂₀ Institute, and so far I couldn’t be happier with my choice.
Their office isn’t super-​easy to find because their signage isn’t very obvious, but it’s a nice, clean, comfortable building. Their waiting room is very comfortable, and they have their own Starbucks coffee so save a couple bucks and drink theirs for free! Consultations are free, but they do keep your credit card on file and charge $ 25 for missed appointments.
When making my appointment earlier this week, they requested that I wear my glasses for several days until my appointment — it’s a little bit of a hassle (esp. driving into the sun!), but it’s a small price to pay before getting my eyes permanently fixed. (A word of advice, ladies: it’s a lot easier if you skip the eye makeup for your consultation.) All of the staff members were super-​friendly (and gorgeous!), and ready to answer any questions you may have. Lucky for me, I have perfect eyes for Lasik, so I’m headed back next week to get them fixed!
They don’t necessarily «accept» insurance, but they will honor whatever discount your vision insurance would typically offer for laser correction. However, in my case, the «Lasik assurance» package is discounted through the end of the month so the insurance matching doesn’t apply. (Or you can take the insurance discount, but it wasn’t as cheap as their current special.) You can also do 24 months at 0%, which makes it a little less painful on the bank account if you have a flex spending or health savings account. Random, but if you get your eyes corrected during the month of October and opt for the Lasik assurance plan (which covers free lifetime visits and any future corrections that may be required), you’ll also get a 42″ HDTV. Really, they give you a $ 500 gift card to Best Buy or Target or you can opt to have $ 500 deducted from the already-​discounted price.
At any rate, I was put so at ease during the consult that I decided to schedule the procedure on-​the-​spot. I’m sure I could have spent a little more time doing some comparisons around town, but this place came so highly recommended by my friend that I couldn’t pass it up! Stay tuned for post-​op updates…