B & A Automotive

Bill, Kelly and the team at B&A Auto are the best! I was recommended to take my Jeep to B&A from the guys at High Country Performance 4×4, and now I will never take my Jeep anywhere else! They are honest, will help you affordably work through issues that would otherwise be expensive at the dealership, and they have a quick turn around. Kelly and Bill have also both taken the time to really talk to me and discuss diagnostics, alternative options, and details about any repair service performed. After having trouble with some warranty work done at a Jeep dealership in Summit County, B&A has been a breath of fresh air! Highly recommended for great customer service and honest, reliable work on your Jeep or any vehicle.

Caution: Bill Bernard is the owner of B&A Automotive shop, may not be knowledgeable about all of your Jeep needs.
Bill and Kelly offer attentive customer service, but execution is lacking. If you have a problem with service, Bill will choose to defer to Kelly, his office manager, instead of dealing with you directly for an ongoing, unresolved issue. At least this was my experience.
Ask them before they start a job, whether they have experience with your requested service needs and what their expectations are for completion.
My last 3 individual mechanical visits with B&A Automotive, which in my opinion should be straightforward visits from a shop that knows Jeeps, required *11 visits* to get things fixed. The 3 repairs were to keep coils from dropping out, steering stabilizer, power steering pump. Personally, I want 1 visit for each repair, to get things right the first time. Additional visits cost time and money.
I finally took the power steering pump repair, to another shop because B&A couldn’t get it right.
The PSC High Volume Steering Pump Kit was installed 7÷15÷2015 by B&A. I got the Jeep running right 10÷5÷2015. It spewed lots of fluid from day one due to overheating. I brought Jeep back 5 times for this issue, giving Bill much leeway. On 5^th visit Bill noted that pump blew seals and was *now* defective and not his fault (I asked him whose fault it was on previous 4 visits that pump was overheating and leaking — of course after overheating constantly and not installed correctly, pump will finally fail).
I eventually took repair to a new shop (give The Edge Automotive *major props*). In 5 minutes the new shop diagnosed why pump reservoir was overheating, leaking and finally blew seals — The Edge Automotive installed a new pump, new hoses, with a Single Pass Heat Sink Cooler Kit.
Bill was personally involved in power steering pump repair and on 5^th visit stated that pump was a defective product and would ask PSC for a warrantied pump. In my opinion, given how the previous 2 non-​related repairs required 6 visits, I would expect that he would’ve made this proactive effort immediately, instead of waiting so long.
The new shop pointed out the B&A Automotive had 3 hose clamps on the return hose for pump, because they couldn’t figure out why it was leaking, where the leak was AND in the process of installing the power steering pump, broke the serpentine belt tensioner.
Bill Bernard felt I was too demanding when I asked for him to fully refund all money spent on parts and labor for this power steering pump installation after the 5 visits. Bill gave me a check for $ 1900 on the 5^th visit, after seals blew, and conceded that they could not fix the problem (it was on this 5^th visit that Bill was going to install the same heat sink cooler kit, with custom heavy duty hoses and custom build around the pump. The Edge Automotive did not do a custom build, but did it correctly, with heat sink cooler, in one visit).
Bill refused to work with The Edge Automotive to help me get the PSC power steering pump replaced under warranty (IMHO, it was because the pump was never defective and B&A’s efforts incorrectly installed the pump and it was due to B&A that pump finally blew seals and functionally failed).
Simply stating, that you ask Bill/​Kelly lots of questions before going down this path. It takes too much energy to chase down a repair done incorrectly, let alone having to expend this type of energy repeatedly, over multiple visits for what should be done correctly in one visit.

Went in to get an alignment on my truck. They did a great job at a good price. Very clean store front. Good customer service.

Honesty, friendly, clean and COMPETENT!
After several years and numerous repair shops, front-​end shops AND 4-​wheel drive shops that failed to fix my truck, B&A Automotive was able to quickly identify and correct the steering issue that had plagued my 2000 GMC Sierra 1500 4-​whell drive pick-​up.
Did I say these guys are COMPETENT?!
No one else that had looked at my truck had the common sense, keen eye and technical ability to properly diagnose and fix this issue.
From now on, B&A Automotive will be getting ALL of my business!

Honest & reliable service. I will never go anywhere else for maintenance or service on any of my cars! So nice to find someone who won’t rip you off.

Bill has done a great job with our Jeep Wranglers! From fuel pumps to alignments he does great work at an affordable price. He only does what you need and he is honest about what has to be done now and what to do later. B&A is worth the drive from boulder, I won’t let anyone else work on them!

Bill and his team are the best in town. Totally trustworthy.