Sleep E Motel

I spent two nights at the Sleep E Motel while working near Enterprise. The price was decent and the room was reasonably clean. The place doesn’t have WIFI, but it’s a low-​end motel in a small town, and for the price I didn’t expect many amenities.
A couple days later I realized that I’d left my laptop charger in the room, so I went by to pick it up. When I walked up to the office the door was open and three women, two of whom I hadn’t seen before, were standing in the room. I told them what room I was in and explained about the charger.
One of the women, a thin 40-​something with blue eyes, seemed immediately angry. When I was done talking she burst out with, «Your room was filthy.» I asked her to explain. Another woman told me that the microwave was dirty and that I had left some bark in the tub.
Both of these things are true. I had washed some work clothing in the tub, and some juniper bark from my clothes had ended up sitting near the drain. Being that I paid them for the room, and neither of these things was difficult to rectify for any halfway-​competent worker, I didn’t give it much thought.
Yet here I was receiving a lecture on my behavior.
«We debated charging you extra because of it. It took 45 minutes to clean that room,» said the thin woman. I was stunned. Had they forgotten who the customer was in this transaction? Were they drunk? Surely any person even cursorily versed in customer service would know how wrong the situation was. Incidentally, the woman who had taken my payment for the second night said nothing. I think she understood.
They ranted at me for a couple more minutes. I don’t engage in conflicts that are not likely to have a good resolution, so I opted not to explain the error of their actions to them.
A very heavy short woman, the second one to speak, finished with, «Just keep that in mind next time.» By that point I had checked out of the conversation mentally and, sensing that the tongue lashing was over, I turned to walk away without a word.
The above describes what happened. What’s below is my reaction to it. If all you want is the facts, stop reading here.
I’ve been to many, many places of lodging. I try to be mindful of the fact that the people working at them don’t make much and work very hard. I try to be respectful, and usually leave a room in very good shape. When I returned to the motel after my first night, I specifically asked for the same room and told them that I did not want the room cleaned to save them the work. I think that was fair.
Never has any customer service person spoken to me like the women at Sleep E Motel did. I don’t take things too seriously, nor do I get bothered easily, but this conduct was egregious. These people lack even a basal understanding of what their job is.
Because I work close to this motel, I had planned on spending many nights there over the next several months.
I will not be back. I will make every effort to let coworkers know about how this business is run. I will refer people to this review for as long as I’m in the area, and advise them to pitch their tents out near the beautiful reservoir outside of town or go pay 10 bucks more for a decent room with WIFI at the Motel 6 in Cedar City.
Just keep that in mind next time.

We were in town for a funeral and had no choice but to check in here. I found it to be very dirty. There were yellow and brown stains on the white sheets and hair that wasn’t our color on the towels. There was a gas station next door that was convenient which was nice because I wouldn’t trust eating anything if it were cooked/​sold at this motel.
The staff was friendly but cleanliness means something to me. I don’t recommend this place unless you have no choice but bring your own towels and pillows and blankets.