Debra L McIntyre, OD

Dr. McIntyre is very personable and I believe that she is a competent Dr. but my experience was extremely frustrating. The organization of the Dr. and her office was well below the tolerable level. I made an appointment with Dr. McIntyre because of a recommendation and she was listed as a provider in my vision plan. I called the office and got stuck in their phone loop that kept suggesting that I make an appointment online. I made the appointment online but the confirmation and validation feature did not work… that should have been a sign! I was finally able to confirm the appointment by emailing the Dr. I ended up paying more with insurance coverage than I do when I go to an out of plan provider. I was to get a trial pair of contacts and had to keep calling when I could get through to see if they were in. Went through this twice then found out they were closing their office and that she had only given her staff a one week notice on this. I finally got my prescriptions from her the day before her office was supposed to close and ordered my contacts online but the online company cannot reach the Dr. to verify my prescription so I have to fax it to them. This has been 2 months on and off chasing this Dr. around and I still don’t have contacts or glasses although she very quickly submitted her claim to my insurance company. I can see why she is now out of business but I understand that she is going to an established practice in Escondido.

Dr. McIntyre has the latest up-​to-​date modern equipment. She gave me the most thorough eye exam that I have ever had. I can see better with my new glasses than I could with past prescriptions from other optometrists. I highly recommend Dr. Debra McIntyre. Her office is friendly, caring and professional.