Moto Forza

Great people here and some wonderful bikes. They were good to work with when purchasing my MV Agusta Brutale and have been also good to work with on mods/​service on this bike. Wander into the shop and look around, great machines and riding gear to look at and the full staff are amiable and easy to talk to… and I recommend them for you Ducati or MV Agusta purchase.

Called to get some information about maintenance on a Ducati and they were very helpful. Will be looking forward to taking my bike there.

We purchased our son a Husqavarna here at this store and after one ride, the bike started leaking oil. After speaking to Jason in the Service area, we realized that there is only a 30 day warranty on competition bikes. He did state that we could bring the bike up there and he would take a look at it but in a nutshell, after 30 days, customer pays… His exact words!!! I had explained that we live in East County and it’s not a hop skip and jump. His attitude on the phone was very unprofessional and might need to take a class or two in customer relations. I’m definitely not happy and should have went with my gut feeling and purchased the Husky at GP Motos down in San Diego. I did let him know over the phone that I didn’t appreciate the way he speaks to, not only me, but probably other customers. The Sales people are very nice and very knowledgable.

I only go to Moto Forza for work on my Ducati 1199. I have gone to two other «Ducati authorized dealers» for my previous 1198 and was not impressed. Moto Forza is by far the best place in southern CA for advice and solutions to your problems. These guys know what they are doing and the labor rate is very fair for the service department. I highly recommend Moto Forza for your motorcycle needs!

Had an amazing experience buying my Scrambler! James and the crew were awesome! Never had such an easy and friendly experience buying any vehicle ever! Kris (parts manager) was also great — got my lights installed in no time and did a super clean job.

Until Balz Rengli get some people skills, I won’t be buying anything from this shop anytime soon. This is one of the reasons many of the experienced Italian bike riders in this county avoid this place like the plague. Unless you’re spending your money there consistently, not only does he not have time for you, he seems to go out of his way to be hostile and unprofessional. The rest of the staff there are fine, but until he gets ahold of his emotions and starts acting like the pro he supposed to be, I’ll be buying my next Ducati at GP. Great bikes, & a quality presentation all spoiled by the unprofessional attitude of the owner. Give this place a pass.

I had an extremely bad experience with a tow company that bent my frame, and Moto Forza (Jason and Ben) did all the work making sure that the $ 7000 worth of repairs were covered by the tow company. They really went to bat for me and saved me a bunch of time and a bunch of money. Seriously, they were back-​and-​forth with the company for months, writing emails, hopping on phone calls and even guiding them through inspections. I will never go anywhere else as long as I live here.
This is the kind of service a Ducati dealership can be proud of.

Bought a 2014 MV Agusta Brutale 800 EAS from another MV dealer and 4 days after owning it a buddy of mine knocks it over with her Honda Pilot backing out of a driveway… I had some bad experiences with the other MV dealer so I told Geico I wanted the repairs done at Moto Forza as I had heard good things.
My total downtime without the bike was 42 days which I feel was fair considering the difficulty in sourcing parts from Italy. The repair work is top-​notch (after my bad experiences at the other MV dealer on my previous bike I went over my Brutale with a fine-​toothed comb before I rode it home) and I am particularly impressed with the paint on my tank. The repair work wasn’t exactly extensive as the accident was minor but the guys there kept me updated thru the repair process and kept my stress levels low.
When I picked the bike up the guys were all very welcoming (unlike the other MV dealer…) and chill and seemed like some guys you’d down a pint with and talk shop.
Needless to say, I’ll be using Moto Forza instead of the other MV dealer even though Escondido is 45 minutes from me.

Another spectacular experience with Moto Forza. Sometimes it’s the little things that make all the difference. Damien levered on a new set of tires for me and when I got home noticed that the little dots that are supposed to line up with the valve stem were done so properly. Having just had tires mounted to my car (which this step was not properly done) it was really nice to see that craftsmanship is not dead.
Nice work Damien, thank you.

I have purchased two bikes from here. A ducati 1098s and a victory vegas 8 ball. Both times the purchase was very smooth from the initial call to the negotiation. I left both times with the price I wanted which was well below the actual street value which is hard to do at a dealership. Both times I worked with the sales team and the owner. One noticeable difference between Moto Forza and other shops is they did not pressure me at all to buy gear or extras which is how most shops make their money. I came in for what I wanted at the price that was right and walked away happy. The administration is quick with the email replies and sent me my plates and registration really quick.

Wow, just got off the phone with these folks. Talked to Chris (Kris?) after calling and asking for parts/​accessories. Long story short, I have a Nexx XR1. R for which I needed some replacement parts (great helmet, but cheek pads are worn out). He took the time to understand what the issue was, offered a couple solutions (one of which was free, just stop by the shop!). I opted for the moderately priced option (only other choice was to buy a new helmet). He gave me honest opinions about the product, asked me if I had seen the newest model from Nexx – an upsell, but it was no-​pressure and I appreciated the information.
In the end, he gave me the confidence needed to trust a local shop. Much better than the German dealer in San Diego that was the Nexx dealer closest to me, but referred me here.

UPDATE: I received a note from J.B. from Moto Forza, explaining the price of the bike I mentioned, the bike actually Blue Books at around $ 6,700. And he explained that the $ 4,000 mark up was due to «carbon fiber» accessories… FYI, accessories do not increase the retail price, it actually decreases its original value.

Balz and his crew are top notch. This shop is out of my way, but I’ll happily make the trek here anytime I need my MV worked on. I’ve never had any issues at the shop, and their customer service has always been fantastic.
Kudos!

Update! Moto Forza still kicks ass! Kris is the man! For all your Ducati and other exotic needs Moto Forza is the place to go!

I’ve been a customer of this shop for 5 years. The staff has never been anything but helpful & friendly. For example, I had a problem with my bike on the way home from work, 15 minutes before closing, didn’t call ahead. I was prepared to leave the bike for repairs, but Kris jumped on it, Ben pitched in, and a faulty solenoid was replaced in 10 minutes. They totally Rock! I wouldn’t take my Ducati anywhere else.

While looking for a white Ducati 1198, I ventured into Moto-​Forza where Balz (owner) spent some time with me answering questions he’s probably answered 100 times. They didn’t have the bike I wanted and I ended up buying from a private party.
I brought the bike into them for an inspection and to add some miscellaneous items. I met and dealt with Kris at that point and felt I was treated very well.
Since then, I’ve had my bike in there 4 or 5 times for various things– oil change, exhaust, tires, even an insurance claim. Also just did one of their track days.
Each time I’ve been in there, I feel they’ve treated me fairly and provided good service. They have a new service manager, Ben, now. He seems like he has a good handle on things. Ryan does most of the wrenching, I believe.
The thing I like best is that they really seem to know the bikes. Both Ben and Kris knew exactly what was wrong with my bike this last time I brought it in– Kris knew with only a very brief description of the sound.
Good people all around.

Even though I didn’t get my Ducati from Moto Forza, they’ve always provided quick, reasonably priced service, when I needed it.

I found my ducati 848 on craigslist, which pointed to this shop. I was a little skeptical at first, but visited the shop anyway. It’s a smaller dealer, but they nonetheless have a great selection and really friendly crew working there. The saleman and Chris (parts) were totally chill and always willing to help.
My overall transaction was extremely smooth and and without the usual pushiness of being coerced into buying a bike.
Anyway, that was over a year ago… just finishing up this long-​overdue review.

These guys are JERKS!!! They had a Super Duke we were dead set on buying until we were greeted by staff. Kris, long greasy black hair, could care less abount selling a bike or working if you ask me.
We wanted to hear the bike start up, and Kris tried but said the battery was dead and would take back to charge, 30min wait if we wanted to come back. Kris also said they just got the bike, but it was covered in cob webs and had a dead battery??? huh!!!
We also wanted to get a quote on a trade in but Kris said the owner was out of town and no one else could do it. huh??? Sounds like this place doesn’t wanna sell a bike on a Friday of Labor Day weekend in a struggling economy~
We went to NCY to see a Speed Triple, which we also loved. We went back to hear the pipes on the Super Duke. Kris didn’t greet us when we returned, we had greet him and ask for bike. He seemed to have forgotten about us and the bike! (AMATEUR) He checked on it and said it still wan’t ready. He seemed really hassled. We walked out and said forget it. We did’t want to buy ANY bike from these BOOZOOS!
I even went back in and asked for the owners name so i could complain and Kris said he was out of the Country, no one else could help us… classic «Can I speak to the manger. I am the manager» Give me a break rat boy! Thanks to Kris, NYC sold a bike for $ 10K that day.
THANKS KRIS, we LOVE our Speed Triple!!! Hope your manager reads this and cans you for discriminating against us.

We just purchase a Ducati Monster at Moto Forza and we love it.
Balz is very helpful… the bike is a hot item, so not much of a steal, but still pretty good deal.
All the employees are very laid-​back and mellow. Kris is nice and cool and there is a tall lady (forget her name) is also friendly.
5 star for customer service. Balz know that we have not drive a bike for a very long time and has volunteer to deliver our bike to our house so that we will not be stressful on riding the new bike home and really enjoy trying on a new bike.
That is what I call customer service!