A&R MOVING

I Scheduled Mark and his business to move my things from Highland Park to Evanston. He arrived promptly with 3 other guys at 9am. Everyone was very nice and polite ! They had no problem dismembering my furniture to get it out my small doors, no attitudes about it at all ! Overall they moved all of my things with care, nothing broken, nothing stolen. I would defiantly recommend them ! Good prices also !

I had to move last minute, the guys were very helpful and provided me great service. All my stuff was packed nicely and everything i owned was taken care of. if i have to move again ill for sure use A & R moving.

Mark, the owner, is a good guy. He really cares about his business and reputation. If something doesn’t go right, Mark will do whatever it takes to fix it.

These guys were truly a life saver! I hate passionately hate moving but these guys made the experience much more pleasant. Mark brought three other guys, four total, loaded up quickly and moved us to our new place, on the THIRD floor. Very polite, trustworthy, careful with my things, and quite reasonably priced. No complaints whatsoever. Book these guys!

I was orchestrating my first move all alone and I was nervous that I would be overwhelmed trying to find the right company for the job. Luckily, I called Mark and he took my move into his capable hands. I booked rather last minute, and Mark was able to send out a team without any hassle, and my whole move was finished in about 3 hours. (1BR with large appliances and lots of furn.). They say moving is the most stressful time in a persons life, but I barely even broke a sweat! I totally recommend A&R

I love the service ! They were on time and have very good service. Handled my items carefully from the third floor. I was expecting 3 workers but they brung 4 and still charge me the same price .
I love the service .
Thank you A&R

AWFUL. I was scheduled for a 2pm move with packing services. I confirmed multiple times and was told we were all set. 2pm came and went-​I called and was told that they’d be there by 3. Annoying, but not a huge deal. 3pm came and went. I called again. Was told they were «on their way» no time frame provided. Mark then asked me to confirm if I was in Chicago or a suburb. Obviously they weren’t on there way since they didn’t even remember the address. He said they’d be there soon. Around 4 they still weren’t there. I called again and was told they were «two blocks away but there’s traffic». 4:30 still not there. They eventually pulled up at 4:45-almost 3 hours late in this sketchy unmarked truck. There were 3 guys instead of the 4 I was promised. They then told me they had shrink wrap and only shrink wrap for packing supplies. They «ran out» of boxes. They then asked if there was a store somewhere they could buy some. At that point I told them to leave. Mark asked if they should come back tomorrow. Absolutely not. Worst moving experience ever. I would give negative stars if it was possible.

My husband confirmed a July 2015 move with the owner several months earlier and then again the week of our move. Both times, the owner confirmed the move with 3 guys over e-​mail. We were scheduled for 8am the morning of our move and, after an hour of calling without an answer and leaving voicemails, I finally reached the owner who said that he thought it was 9am and was at Howard and Western (we lived about 20 minutes South of there). He sounded like he was sleeping.
I called again at 9:30 wondering where they were and he said that they were in the process of getting a few guys together and were at Howard and Western (still). I explained that if they don’t show up at 10am, I will have to cancel the move and find someone else. The owner promised me that he would be there at 10 and when they didn’t show up, I called and told them to cancel the move. He said that they were close and trying to be nice, I told them they had 15 minutes. They showed up at 10:20 with 4 guys instead of 3, which I thought might compensate.
The move went relatively smoothly until the end when it came time to pay. They charged me for 4 guys and I pulled up the e-​mail from my husband which said the quote for 3 guys, which they honored. Had i not brought it up, they would not have said anything.
What took me over the edge is when they poked a large hole in a lamp that I told them that they needed to be careful with. I saw them do it when they were getting into the elevator despite the apartment complex’s maintenance man telling them to be careful and that one of the things they were holding was going to poke a hole in our lamp shade. The mover didn’t seem to notice or care. When I brought it up as they were leaving, all 4 of them denied it including the owner. I’m glad I hadn’t paid them yet because I had to negotiate with the owner for compensation and he was less than apologetic about it.
I CANNOT recommend A&R. They were unexplainably late, dishonest, and not willing to do much in terms of customer service. Oh, and did I mention they lost our TV remote?

A and R moving is the best I called them a day before I need their service and he accepted. They were on time and the handled my valuables like it was their own its the first time I’ve actually used a moving company and they were a great first experience. Mark gave me a good deal and a great service thanks to A and R moving for making my move a success.

DO NOT USE!!!
Scheduled a move with A&R that was confirmed by phone and email. Movers did not show up at appointed time 1:00 pm. Called them and was told I was not put on their schedule, but they remembered booking it. I was asked to send the email confirmation, which I did. I was told they would arrive in 20 minutes (1 ¼ hours past scheduled time), they did not come. Called again… was told same 20 minute story. They finally called at 4:30 pm for the 1pm scheduled pick up.
Needless to say… I did not pick up the phone!!!

I would recommend these guys. Based on the positive reviews on Unilocal,I called and scheduled A & R to move me from my 3^rd floor condo into a single family home. It was difficult to move some of the furniture based on the set-​up of my old place, but they were patient, persistent, and were able to disassemble (and reassemble) things when necessary. I felt the service was priced fairly (as mentioned before they do not nickel-​and-​dime you), the crew was positive and easy to deal with, and I would not hesitate to hire them again in the future.

These guys were great! Showed up ten minutes early ready to work and did an amazing job moving very heavy furniture down narrow stairs! Fast, efficient, and nice guys too. I strongly recommend them and will use them for my next move!

I would use A&R Movers again in a heart beat! It was the most cheerful team of movers that I’ve ever encountered! What’s more, they showed up on time, have fair rates and were even willing to dispose of furniture I no longer wanted. A load has been lifted!

They showed up on time, worked hard, had a pleasant attitude. What more can you ask? Oh, did I mention that Mark is Jamaican and comes with all the associated pleasantry? Moving can be stressful and he put me at ease. It was a quick and painless. I called last minute and they helped last minute. Moved a 1 BR apartment across town. Total cost was ~450+tip for 4 guys for 3 hours. There was no nickel and dime add on fees. They had equipment, they have an hourly rate, they showed up on time, and… boom! I’m moved!
Can’t stress enough, the employees seemed happy and affable which made the whole experience a plus. Would recommend!

I chose A&R because they gave me the best quote. They were a bit casual, with the main number just being a cell phone. They were an hour late getting started, not a huge deal. The whole process took quite a while, and to speed it up, my husband had to help. This bothered me because he has a bad back, the whole reason we hired movers this time. So basically for another $ 100, I probably could have gone with another company that would have been on time, and saved my hubby’s back. They were nice and easy to work with, but I would not hire them again. They also left two of our items in the truck and we had to coordinate to get those back.

Working with A&R movers was fanTAStic. It was my first time moving with a company without my parents, and quite daunting at first, but Mark and his crew made a really comfortable experience for me. I moved from Evanston to Downtown, and the staff was friendly, accommodating, and respectful. List of reasons why they’re great:
1. I had called only two days prior to my move date, asking to schedule a time. They said «of course» and came on time, at 9AM in the morning.
2. I can be forgetful – I completely forgot to take my bed. I only realized I had forgotten it after they all left! So I called back and asked if they could please pick it up and deliver it to me, and they did with no fuss, and charged only a small fee. What could have been a huge hassle otherwise ended up being quite simple.
3. Mark only charged for 2.5 hours even though the whole process took more than 3.5 hours (plus, he went back to Evanston to find my bed). Which reminds me, I should have tipped better…
4. I had a lot of stuff that I can’t pack into boxes, like vases with live flowers that I didn’t want to ruin/​throw out. When I told Mark and his crew about this, they didn’t laugh, but instead respected my wishes and transported everything as is.
5. NOTHING BROKE! Everything was perfect.
6. They’re just really nice guys. Mark and his crew (there was Mike, and another man I didn’t get a chance to talk to as much) talked to me about food, moving to America, reality television, and a lot of other things that made the day fun.
Highly recommended!

I have used Mark /​A & R Moving now twice and will be using them again. Both moves were short notice and we were accommodated both times. They are careful with everything, wrap what needs it, are able to break down and rebuild IKEA furniture which I hate doing myself, and are happy movers which makes it much better for those of us who aren’t. They charge by the hour but don’t waste time. HIGHLY recommended!!!

I called Mark and his team to move my things 2 days before my move in date and they were happy to do it. Unlike other moving companies who ask you to do it weeks in advance. My flight got delayed and they didn’t mind that everything got pushed back a few hours. They were super careful and kind about my stuff despite moving stuff from two apartments into another apartment. They are also very familiar with the Evanston area so they know almost all the apartments and where the loading decks are located! Awesome service! Great price!

I booked them about a week and a half in advance, for a 3−4pm slot. I called them at 4pm and they said they would be able to call me and give me an update for three hours. I waited three hours, then called them back. They said they still weren’t ready. In the end, they never showed up and never even called to explain what happened or even just to tell me they couldn’t come. I had to move all my things myself with the help of two friends to an apartment a few streets away and ended up having to leave a bunch of furniture behind because there was just no way we could move it ourselves. I was grossly disappointed by this service and would recommend that you find another mover.

We had an AMAZING experience with A&R Moving! I HIGHLY recommend them!
After dealing with a 6 hour delay (despite having made a reservation one week in advance) and the worst customer service of all time from a truly awful company called Midway Moving, IT WAS SUCH A RELIEF TO WORK WITH A&R. We called them around 7 PM (when most other places were closed or booked) and they were very friendly, offering to stop by on their way back to the office from another job. After looking around our apartment, they told us the truck they had with them was big enough and they could do the job with three movers (Midway insisted they use four… for a two-​bedroom student apartment in which there was one living room set, one full bedroom set, two desks, a futon, and some boxes and smaller items).
They immediately got to work. They took the sectional apart and wrapped it in plastic, then proceeded to move the large furniture as well as the smaller items down our three-​story walk-​up with ease. We were already impressed by the care they took with our glass coffee table and end table, but they took it a step further by taking apart our fairly complicated platform bed quickly, and neatly packaging the various pieces. They were all very friendly and one of the men, Marcus, chatted with my mom while taking the bed apart. After about two hours, the truck was fully loaded and they drove to the storage facility. We pitched in with the smaller items to speed up the process (it was late and we knew they had already had some other jobs that day) but they did all of the heavy lifting and arranged everything inside the unit. Everything fit perfectly!
Even though it was late and they had not expected to be moving anyone at that time, they were always positive and never gave any indication that our move was an inconvenience. They were true to their original quote and did not charge us for the plastic wrap or the cardboard boxes they used. We had an EXTREMELY PLEASANT experience with A&R Moving. They were fast, efficient, and friendly and they were careful with our furniture. PLUS THEY WERE CHEAPER THAN MIDWAY! We will definitely be using them again when we move our belongings out of the unit!