Everett Bone & Joint

If you want good care avoid this place at all cost. I tore my labrum back in 2010 and have since re-​torn it multiple times. I knew I needed surgery so I came here, before anything started I asked for their shoulder specialist. I believe the first doctor they set me up with was Doctor Haller, but after a few appointments and some Mri’s he agreed it needed surgery (it was completely detached) he then informed me that he was an ankle specialist and didn’t do shoulders. So I then needed to set up multiple appointments with Doctor Lin (all of which I needed to pay full price for even though they didn’t do what I had asked in the first place). I just went through the surgery and I’m not happy at all. Before the surgery he had told me the whole labrum would be reattached and that they would reattach the bicep as to save wear on the whole shoulder. After surgery he comes into the room where I’m still drugged up and tells me he only did half of the labrum and nothing else. Came up with an excuse as to why it was my fault and left. Now I’m a bigger dude (it was a football injury) but told me a service would be completed, if he didn’t think it could be done then he should have referred me elsewhere to begin with. Instead of waiting till after surgery and telling me that I should go to UW medical. I’m now left out of work while I recover (which was planned) but it’s useless because I’ll still need another surgery. All while still being settled with the full bill even though a quarter of the work that was promised was completed. I can’t think of any other profession that if you don’t complete the job you still get full pay. If I could rate zero stars I would have. Save your time and possibly money by going elsewhere. I was trying to avoid going down to Seattle but now I’m paying for it.

I would absolutely return to see Dr. Nowak!
The reviews on here don’t seem very accurate coming from normal people, but Im sure opinions get more dramatic when they aren’t getting what they want.
Dr. Nowak has seen me for Multiple body parts now including injections and MRI scans.
I always get in within 2 weeks of calling (for a specialist this is normal people)
and if its an emergency they have always moved things around or something because they squeeze me in a spot. He listens to everything I say and he’s a straight shooter. No BS.
He laid out my options at first visit and said I could do surgery or shots and therapy. he recommended injections and therapy for 3 months to see if I would get relief. last resort surgery that’s the GOOD kind of doctor.
If you want someone to just tell you what you want to hear and not the facts he isn’t the one. I am highly satisfied with his surgery.
In pain with a shoulder hip or knee, GO SEE DR NOWAK
some of the others I wouldn’t say the same about!

Worst place ever! Please avoid this place at all costs. Everyone that works here is extremely unprofessional and very disorganized! The. doctors do not care about their patients and pretty much suggest surgery for everything without a second thought even when surgery isn’t even necessary! I will never ever ever go to this joke of a place again! Please seek another doctor and avoid this place!

I will be unlikely to return to EBJ and here is why.
Full disclosure: I totally forgot to go to my first appointment and for the second I showed up on time but did not have the paperwork filled out. When I arrived a snotty receptionist informed me I was supposed to check in downstairs (I don’t recall being told this but maybe I was??). As I was sitting in the waiting room filling out the paperwork the receptionist saw fit to to talk to the other receptionist about my missed appointment and obvious inability to follow simple instructions. I sort of expect people who have to wait on others to complain about it but I also expect that they would wait until the person they are talking about is out of earshot. When you are in the business of taking care of others you should cut them a little slack. Patients are dealing with mobility and chronic pain issues. I bet most of them would love to do it right every time. It’s too bad these receptionists have zero compassion.
When I got in to see the doctor he told me all I had to do was calf stretches and all my pain would go away. That hasn’t worked.

I would avoid this place. Office staff were pleasant but Dr. Barker was rude and egotistical. I have work injury that’s not recovering timely so wanted a 2^nd opinion. He had an attitude from the start with my wanting a second opinion and I was actually looking for a new doctor. He found part of the problem that my other doctor had not seen but then was rude and said I should be walking, walking is good for it. You are healed. The reality is that I can’t walk for 10 minutes without pain and swelling returning every time. I felt like he thought I was trying to scam the system or something when I just want to know why I’m not recovering. I will continue to look for a different doctor.

Wow, I’m pretty surprised at the reviews of this place. Granted, I only had 2 visits here, but they were both fine.
My son sprained his PCL and Everett Clinic couldn’t get him in to see a surgeon for 3 weeks. Instead of waiting, I found EBJ on the internet and they got us in much sooner. When we got there, of course we waited 30 minutes and our appointment started late, that seems to be the norm. The first doctor came in, checked out his knee and said they had a PCL Specialist of sorts on staff who was in surgery, but called him to come see us so I wouldn’t have to come back. Dr. Nowak came in about 30 minutes later, in scrubs and met with us. He explained PCL sprains, recovery time for surgery, asked about my son’s football team, position, etc. He prescribed PT, a better brace and said to come back in a month.
On the follow up visit a month later, we again waited 30 minutes in the lobby, got in the exam room, then waited another 20 minutes. Dr. Nowak came in, and we had a good visit. He remembered who was on my son’s fantasy football team, but then had to ask whether he played JV or Varsity. He apologized that he didn’t remember, which I thought was endearing, because it definitely matters to a 17 year old! On either visit, Dr. Nowak was neither «pompous» nor an «ass».
The staff all seemed nice and efficient. I didn’t hear or see anything that would make me think otherwise.
I haven’t had any interaction with the billing department yet, I hope that goes fine after reading all these stories.

Unprofessional jerks! Refused to check if my insurance covered them! Do yourself a favor and find a different doctors office.
The receptionist at the front desk on the first floor was so nice and kind. I was very hopeful that everyone else was like that. I was very very wrong. I felt so rushed the second I got called back. The MA or nurse (I don’t know what she was) refused to check if my insurance covered the appointment and 4 x-​rays I got. She stated that it wasn’t her job and that I would have to call my insurance to check. i asked the front desk AND the doctor I saw about this and they gave me the same awnser, It wasn’t their job to check my insurance. I only got to talk to the doctor for 5 minutes, he rushed me through my explanation about what was wrong. (I dislocated my knee and have collapsed muscles because it went untreated) never once did he examine my whole leg and gave me short, unclear answers to everything I asked. Never go to Everett Bone and Joint!

It is worth your time to research another facility! As stated in previous reviews, sadly this facility accommodates insurance companies. My husband’s doctor refused to listen to his reoccurring PAIN, and brushes it off with physical therapy. If you’re using regular insurance, then they’ll accommodate you with MRI’s etc, however, if it’s an L & I claim, seems that you’re not worth their time. …

I saw Dr. Mason here. He was good, but the billing department sucks. I went to this office twice for a shoulder injury. My first appointment, I paid my co-​pay at the office. The next time I went in, I noticed my social security number on my paper work was incorrect and had to fix that. I recently was billed for a copay for one of my visits, which I paid via mail. I just received another co-​pay bill. I called them to figure the issue out and conveniently they do not show any record of my first co-​pay ever being paid in the office. Now I am stuck paying another co-​pay that I ALREADY PAID!

(Second update: It turns out it’s not completely radiating pain, though that was aggravating it. It’s actually a deformity. Dr. Nowak’s pain injection (which I didn’t get on the advice of my primary doctor) wasn’t going to do a thing to help me, and it wouldn’t matter how much I weighed. I’ve also had a doctor and a physical therapist confirm that Dr. Nowak’s personality is «challenging» and «different.» I couldn’t remember his name when I was talking to a physical therapist, I described how he treated me and the PT knew exactly who he was. So basically, if you want to be treated well, I’d go elsewhere. There *are* good doctors out there! Oh, and to add insult to injury (no pun intended), they have sent me a bill. I guess it was too much work to actually bill my secondary insurance. Do these people *try* to hire incompetent employees??)
(Update: I have since seen a different doctor at a different clinic. He looked at the x-​rays and MRI that I had previously (the same information Dr. Nowak had,) and actually listened to me regarding where my pain is and what aggravates it. He sent me for another MRI on a different body part because he thought perhaps it was radiating pain. I don’t yet know if it is, but the MRI he sent me for definitely showed things Dr. Nowak should have been aware of. I’m glad to be in good hands now and I know my new doctor will see this through!)
I saw Dr. Nowak here and OMG what a pompous ass! He clearly has a problem with overweight people. I would understand saying that losing weight would be better for a problem joint. Dr. Nowak went SO much further than that. He told me I should fire my nutritionist. He implied that my award winning endocrinologist wasn’t doing his job properly. He argued with me… ARGUED WITH ME, about how I was feeling regarding a condition that wasn’t even his business. He asked me questions about conditions that were none of his concern in any way, shape, or form.
For someone barely out of medical school, he’s got a lot to learn about bedside manner. He might be good at what he does, but if patients leave your office feeling worse than when they went in because you berated them and argued with them, you’re a bad doctor.

First impression and very old reference I thought I would receive good care. Dr. Baker was late continuously 45 to 90minutes, empty apology, repeat offender. His almost surgery was a primitive plan. He communicated negligently with insurance first and foremost, wow what a inconsiderate mess. As a former patient leaving the place was the best decision, sorry I ever went there. Disaster here.

After getting a very rude Orthopedic Doctor at the U.W. in Seattle. I was given a very good welcoming from the staff at EBJ. I am a Postal carrier and had to fight OWCP (which is the Federal Governments L&I) Their staff helped me get my surguries aproved. Both of my shoulders were bone to bone and my left had no cuff. Dr. Haller did the surgery joint replacement for both of my shoulders. The left Nov. 2009 and the right April 2010. I can’t say enough good things about him. He did a great job and I went back on my route delivering mail May 12, 2010. I would recommend EBJ highly.

Have had both knees scoped here. Went in because of issues with my left knee, and had very rude and unprofessional treatment. I felt like everything was being done to acomodate insurance companies, very little for patients.
After putting up with the staff I finally got fed up and asked for my MRI’s so I could go to a different orthopod. Went down to Seattle, and the doc asked if I really wanted to be operated on.
I said of course not, and he said try a series of exercises and call him in eight weeks. That was three plus years ago, and I have been running, skiing, mountain biking, and SCUBA diving regularly since then.
Check out carefully prior to having them perform any type of surgery on you.

Less than professional completely rude staff all the way to the arrogant doctor find another clinic