Mailboxes N More

I love supporting local businesses, but not if they are going to play games with my money. I mailed a package on ¹²⁄₁₇ stating that it needed to be there by Christmas for the cheapest price possible. I ended up paying $ 19.38 for a package to make it from Everett, WA to Vancouver, WA by Christmas guaranteed (Weight/​Size: 2lbs 4ozs /12×12×6). The gal working told me I could do an option that was about $ 4.00 cheaper and would take 3 – 5 days (5 days would mean it would make it there by Christmas), but wouldn’t be guaranteed because 3 – 5 days actually means longer? ok? I ended up paying $ 19.38 for my package to make it there by ¹²⁄₁₈ (one day service), which I thought was excessive.
Over the weekend I couldn’t stop thinking about the insane price I spent to ship my package. I decided to call the same location on ¹²⁄₂₁ to get a «Quote» on the very same package and was VERY DISAPPOINTED. The phone call started with the gal saying «Well do you know the size and weight of your package?» with an attitude like I didn’t know. Anyways, they ended up quoting me $ 13.58 for it to be there by Christmas as their cheapest rate possible. Of course I told her that I had paid $ 19.38 about 3 days ago and to my surprise she said «Well the gal who charged you didn’t do anything wrong because we charge by the volume of packages for that day.» First of all, I wasn’t playing the blame game here. Second, why do you charge people like this? STUPID. DUMB. ALL OF THE ABOVE. I understand that this company has to charge a fee for their services, but come on.
On a side note, I checked the post office online and they are around $ 5.49 (if you buy online) for a 2-​day service. The post office even charges $ 15.94 (if you buy online) even for one-​day (still cheaper than the $ 19.38 I paid at this establishment). UPS Ground is even charging $ 13.54 for delivery by 12/​22, if I placed the same package today ¹²⁄₂₁. I have learned my lesson with this company so I’m writing this review to help others know that this company is charging insane prices that the can’t justify.

I had to ship a package to Alaska. They charged me $ 111 for UPS which they said was the least expensive option between USPS, UPS, and FedEx to arrive by Christmas. That seemed high to me. I looked it up on the USPS website, they would have charged $ 35 and it would have arrived the same day as my UPS shipment is slated to arrive. Never going back there again.

These guys provided excellent customer service while I was able to use them. They were super friendly and capable in everything I asked them to do. They gave me the best service and great for military. I highly recommend them as they treated me like family! Thank you!

So here I am again writing another review of this very miserable establishment. For touting a mail service they sure don’t care if your package ever gets to it’s destination. I sent a complaint to the BBB 3 weeks ago and have still not heard back from this business. I think they feel I will just give up and move on, even though they took my merchandise and refuse to pay me back for their egregious mistake. I am now forced to take my complaint to FedEx directly and ask if they really want a company like this representing them and bad mouthing the good name of FedEx because they are the dishonest ones?
Please please do not use this «mailing» service as you will certainly be ripped off the same as I was. Look forward to my updates monthly about this so called «business»

I had no idea this place charges around twice what the regular post office charges to ship packages! They are convenient for the basics, but to ship anything, I’ll take my chances waiting in line at the Paine Field post office. The woman who works there called their prices «up charges» over the post office. What the heck does that mean? It’s like one of those stupid, euphemistic trendy catch phrases like «spendy» for expensive To me, «up charge» means «we’ll rip you off».