There are some good and bad things about Seahawk remodeling. I needed some windows replaced and they were one of the companies that came to do the bid. The person that came out to do the appointment was on time. However when he came in he didn’t offer to take the shoes off. Of all the people that came to do bids this was the only company that didn’t do that. But that’s okay. I imagine a lot of people in construction who gets their hands dirty does this. Seahawk did the measurement well and introduced his product well. He mentions that he provides the better product out there(Low-e, double pane, argon gas), which is good. However I was told that it is the better than competitor’s windows. This is absolutely not true for my case. Everyone that came and did the bid had low-e, double pane, argon gas windows. There simply aren’t people who do other types in 2016. Maybe his understanding of competitors is outdated or it was a sales strategy. Later after more research I found out there are two types of low-e — hard coat and soft coat. But he didn’t explain this difference nor which one he offered. It was really cool he had a heat lamp and a device to measure the heat so I could see the difference. However it wasn’t cool that he was comparing heat on the other side of the window with the heat inside the heat lamp(I think it was aimed at the heating metal in the bulb). I felt it was done to impress me but it had the opposite effect of losing my trust. Lastly he provided a quote on the spot, and tried to get me to sign contract on the spot. It was the highest I’ve had, even after discount. He kept saying to come out again to sign the contract would cost me more money to get me to buy on the spot. Well, there’s something called e-mail and phone and trust. This car salesman technique and pressure was perceived as an indicator of poor business practice to me. Overall, unfortunately, I felt Seahawk remodeling cared more about their sales technique than understanding the customer’s needs, exploring the different options, and getting a great window job done. Although the bidding experience is bad, I feel like if they actually did the install it would have been a great job. But this is just guessing game. Who knows?
Ben E.
Place rating: 2 Woodinville, WA
We called Seahawk Remodeling to schedule an appointment to bid a roof and siding remodel. Our expectations are for the project to be $ 100,000+ as the project will likely entail new windows. After clearing our schedule so we could be home midday, Seahawk called three hours before the appointment. The gentlemen on the phone said he was only going to come out«if he could make the sale today». We explained that we were on the tail-end of a lease-to-buy agreement where the price of the home had already been negotiated and we were looking for three bids as the project would be starting shortly. He said he would bid the project but would charge $ 400 for his time. After reiterating that we were looking for three bids on the project and would not pay for the bids, he hung up the phone. We will gladly take our business elsewhere.
Cee U.
Place rating: 5 Everett, WA
Affordable, friendly, reliable, flexible, and great customer service. I highly recommend for anyone who is looking to get some remodeling work done.