Wendy’s

We order through the drive threw tonight. Fries way to salty. The tomatoes on the burgers were paper thin 1 slice per burger. Burger was lukewarm.

I bought a burger tonight at around 11:45 pm, and started munching away once I got home. I assumed they had better health and safety standards, but I happened to look down and realized that the burger patty was practically raw. I’m submitting a complaint to the Snohomish health department and filed a complaint with the corporate office. There was a long line of cars and the drive through was slammed, so I’m sure plenty of other people were exposed to improperly cooked meat as well. I am never going back. The manager (Shawn) was complacent and offered a bored apology and offered to replace my burger. I find this COMPLETELY UNACCEPTABLE.
¹¹⁄₂ Update — Corporate promised a local manager would call me back, but so far I have not heard from anyone. Yet more complacency from the restaurant!

This location is always fast as lightning. I never have to wait in the drive thru, and they have my order to me either right after I pull up to the window or shortly thereafter. I’ve never had an issue with an order.
Everyone’s been positive and friendly.
I’ve not been inside the store.
Big parking lot shared with Winco.
Food: 4
Service: 5
Parking: 5
Ambiance: NA

Never have I been so disappointed in a fast food restaurant. And that is saying something considering there isn’t a high standard for them anyway. We walked in late Friday night for a quick bite to eat since it had been too long since both my boyfriend and I had eaten.
As we walked in the door, there was no one at the register. Okay I understand if you are busy that’s okay. But there was no one there, no one greeted us for 5 minutes. They weren’t that busy AND employees noticed us and IGNORED US.
When the cashier finally came up to us her attitude was unsavory, you could tell she just wanted to leave and be non social. Coming from a person who managed an eating establishment this is a huge no. The saying is «Service with a smile» for a reason.
She took our order and we waited. One smokey honey mustard chicken flatbread and one asiago home style chicken club. And we waited.
While we waited I looked around. Their seating area was clean I will give them that but their kitchen was a DISASTER. Trash on the floor, water, mess everywhere. They even left a fridge door WIDE OPEN.
We finally received our ordered and dashed out of there, my boyfriend trying to spare the staff my not so nice words.
As we left we looked into the bag and I knew something was wrong. I pulled out both sandwiches and…
Yep. The order was wrong. They took 30 MINUTES AND THE ORDER WAS WRONG.
I will not go back unless they hire new staff.

I try not to eat fastfood but the commercial raves about the new cod fish i went twice there to get it the fish was rubbery and burnt in old oil whyyyyy… Wendy fix your workers

This location continues to provide exceptional service and very fresh tasting products. Being located in the WinCo parking lot, I eat here about twice a month. The service is outstanding, but more importantly the food is always hot, fresh and has no quality issues.
The location is very clean and on several visits, I see the staff cleaning and keeping the place looking great.
The only issue with them is their fries. Wendys had amazing fries, why oh why did they have to switch to natural fries? I am not eating at a salad stand, I am eating at a Fast Food HAMBURGER stand. I think Dave would be very sad with their new french fries. Wish corporate would have allowed the stores to serve original fries or the new natural cuts and see where customers preferences really were…

Went to this location recently to try their new «remade» burger that I had read about. Is a nice location that was clean was good service. And the new way they make their burgers is great! Just had the classic single and it was top notch. The meat has a great texture and the flavor of the meat and cheese really come out. Good job Wendy’s.

Reviewing this only because of the crazy heat yesterday…
Went in disguised as a somewhat experienced family man with his wife seeking repast at the dinner hour…
What I didn’t want the worker to discover was that I was plotting to find a safe haven that was not in plain sight, yet afforded me the opportunity to sleep in the air-​conditioned fast food emporium…
I steathly ordered the fish sandwich combination meal; mind you, I would only be able to pull off this magnificent feat if I was sure to order the combination medium-​sized (to not draw undo attention). I added a $.99 double stack to further enhance my attempted infiltration.
The fish was excellent and began to unravel my plan as I was not able to consume it as slowly as I had hoped. The fries (which I believe were imported from France) were not fresh, but since they didn’t properly fill the cardboard fry organizer, that didn’t help in slowing me down.
As I moved from table to table, barely noticeable, I spotted my potential lair for the evening, just outside the men’s lavatory. I immediately assumed the fetal position on the bench under the table, but alas, I was discovered and had to return to my 83 degree home. As I was driving away, I made sure to let my wife know how much I didn’t appreciate her pointing me out to the management!