Work ‘n More

My husband and I stopped in here to get weather-​proof pants as we just bought a commuter scooter for work. They had a very good selection and different priced items for us to try on.
The folks at the store were very helpful, insistent at times, but that was mostly because finding pants for a 5′ 2″ person like myself is hard and I usually don’t ask for asssitance. I ended up buying the pants that lady helping me set out for me to try. She really knows her stuff!
From a selection stand-​point they really have all the durable safety gear you would be required to wear from Boeing to construction. They had ANSI-​rated reflector jackets to safety glasses. They did have an extensive collection of Levi/​Carhartt jeans, which is good for anyone looking for their brands.
Overall very happy experience, and the best part is the 10% discount they give to Boeing employees.

I’ve been buying my work clothes from this store for almost five years now, I usually make two or three visits a year to buy whatever I need. The store is large enough for them to carry a pretty respectable selection, ranging from casual t shirts & jeans to overalls and bibs. I’ve bought several pairs of boots here, many overalls/​bibs, gloves, etc etc.
On the occasions I do need to purchase something that they don’t have in stock or have the wrong size for, they gladly order it for me and I get my order within a few weeks. This is the only store I go for my purchases and will remain so for the foreseeable future!

While they might have quality merchandise in the store, avoid this place!!! My husband purchased something only two days ago that was dirty off of the clearance rack, when he wanted to exchange for a coat that cost $ 160 (twice as much), we were told that it wouldn’t be accepted. We could not exchange. Why? My husband wore the coat into the store. He actually wore a different coat in the car and put this on just before he walked in.
The manager, Brandi, does not have the customer service skills expected for someone in that position. We actually thought we found a store we would shop at in the future. After our customer service experience– No more. Not only was Brandi talking over the top of my husband, she uttered, «you can leave now.» Very rude and sarcastic.
Everyone has met someone who has unique personal issues that somehow make them take out aggression and their own insecurities in a controlling manner. It’s been awhile since I’ve had an encounter of this kind but my memory has been refreshed.
What Brandi doesn’t understand is tenaciousness. We just got off the phone with corporate. We’re not worried though, I’m sure karma has and will continue to find Brandi;0)

Rude and very unprofessional staff. Bought some boots, the ones I really wanted were $ 169 but they did not have my size in stock, same with the next 6 pairs I chose. I ended up with my 7^th choice at $ 69. Terrible boots, 2 days of very sore feet, we wanted to exchange them for the original pair. Counter girl started by talking down to my wife, very rude, condescending and unprofessional attitude. Accused us multiple time of «being outside» with them, explained I work INSIDE a warehouse, still accused me of being outside, (Was she fallowing me???) I had enough and asked what she would rather have, $ 100 more or lost business. Started to give me the same attitude she was giving my wife, had my fill, left the boots on the counter and told them we would be charging back. Never had such attitude in retail, I’ll be happy to give my $ to a competitor and of course, tell everyone I know. Good job for losing a customer who needs new Carhart’s and Boots etc… You lost at least $ 1000 over the next month from this former customer.

This family business is one of the best retail small businesses I’ve ever visited. Their outdoor and work apparel feature top of the line brands like Carrhart, Wolverine, and more. They recently opened a Bellevue store too to service the eastside. They have a few big sales throughout the year and you can get some of the best deals on name brands. If they don’t have a size the staff will make every effort to find the item. It’s rare to find businesses that provide the attention to detail with service and quality these days, but this business gets it done. James, Cindy, and Wendy have taken this store to a new level that is hard to find these days.

Couldn’t ask for better service. They didn’t have my size cost but quickly called another store and got it sent down. Very friendly and helpful staff. I will be returning for future purchases.