Z Sport Euro

After being screwed multiple times over 2 months by other mechanics we decided to try this place for my 2007 Mini. Mark the service manager were honest every step of the way. He made sure we understood what was wrong. He was patient while we tried figuring out the warranty process and went out of his way to help with it. Got my car back when it was promised. Great service, great people and great mechanics!

Honest reliable service. Mark the manager called me every step of the way while diagnosing and servicing my 1994 BMW 325i. They patiently answered all my questions and addressed all my concerns. They had to find a part at a salvage yard because BMW no longer makes the part needed. They searched several and did not charge me for the extra time spent finding the part. They are very conscientious of cost too.

After the comment from Gary (the shop owner) on my initial review of this business, I am now even more displeased than when I actually had work done on my vehicle and feel that some things need to be straightened out.
If parts that were needed to make my car run again were to be on top of the $ 2750 I paid, I would have appreciated a recommendation in that direction from the manager of this shop. Instead, after the work was done on my car I returned to the shop multiple times to have some noise diagnosed. It is very interesting that I was never told there would be a problem with the followers/​lifters until I brought the car back after repairs. I actually had to tell Ryan (the manger at the time) that I suspected lifters were the issue. Then, after returning to the shop when they became available, my suspicions were confirmed. Ryan actually told me that in order to fix the noise I would have to have the head removed and new lifters fitted. Removing the head comes a costly labor price, and is something that had already been done in the initial repair process… obviously I would rather have had that done when everything was out so as to know incur the same cost twice.
Gary’s comment to my initial review also says that «Against our recommendation, Logan opted to not have the camshaft followers replaced, due to cost». This is frustrating on so many levels. This comment makes me look cheap (which obviously I am not, I paid $ 2750 to have just the top end of an old engine repaired) and suggests that there was in fact some sort of recommendation given to me at the time the initial repairs were quoted. Again, I would’ve LOVED to have been told that this issue could have been fixed all in one pass.
I am not cheap, I am not stupid, and I do not appreciate anyone making either of those things seem true especially on a public review portal.
Any customer respecting business owner would have sought out a way to mend this situation when it happened, which is something I personally requested from Gary time and time again to no avail.
On another note, the car i brought to them is not heavily modified. It has an aftermarket air intake and a custom ECU. Neither of these modification affect the internals of the head, which is the part this shop worked on and still to this day makes an obscene amount of noise.
For the price I paid and the amount of time I spent here, I would expect much more to be going right.

Recently took my 09 Audi in because of a coolant leak. I was greeted by Ryan and have no complaints. He was super nice and made sure everything was taken care of as efficiently as possible.
I was also given some good advice on a few other minor issues I was having with the car as well — the shop has a knowledgeable Audi team.
If I keep the car I will definitely be making a return trip for service needs. Thanks!

Came in one day with my 2005 325ci bmw that had a «service engine soon» light. The guy behind the counter immediately, without even looking at my car, told me it was the intake gasket, which would cost $ 800. He said even if that wasn’t the problem, opening the car up for labor would be worth getting everything done that you can. I do not agree with his logic that so long as I’m paying $ 100 or so per service hour, I may as well get an $ 800 service done.
He was a little condescending in asking me if I knew what a canvas top even was. This was after guessing my 325ci was a hard top convertible. And he tried making up for it by claiming the «c» had something to do with what kind of top the car was.
Felt like a sleazy mechanic tried tricking a little girl into spending a lot of money on nothing. If that’s how they make their money, they shouldn’t be proud.

I have a 2004 MINI, and the battery light started coming on. So I took it in to have it checked. Turned out my alternator was not doing its job. Ryan said they could have it fixed the next day around lunch time. (It was later in the day I took it in) Unfortunately I didn’t have a ride home from the shop, so Ryan said they could take me home. All the guys were very nice and helpful. I never felt like they were trying to scam me. Ryan called the next day about 1:30, and said my car was done. And they figured a way to get to the alternator without having to take off the intake manifold. Which saved me some money!
I also asked them to look at my brakes and front right wheel bearing. I had just bought new tires from Les Schwab a week before. They told me the wheel had some play in it, and I needed to get that fixed pretty quick. Well, the guys at Z Sport said, yes, there is some play, but the wheel won’t fall off and it is fine too drive for a while. They didn’t try to scare more money out of me! Plus when I ask about doing something myself, or having a friend work on my car, Ryan is very helpful. He doesn’t try to make it seem like only a shop can do the work.
All in all… great shop! Great guys! And a couple days later, I received a hand written Thank You card in the mail with 2 Starbucks gift cards!

I Drive a 2010 BMW 328i. This Silly Computerized car detects and alerts me everytime I need some sort of service done. I was Tired of always driving to Seattle BMW and decided to give these guy a try. VERY IMPRESSED!!! One of the technicians Jaime found an «ERROR» that freaking BMW of Seattle made, not to mention the «ERROR» that Ryan fixed two days prior that again BMW of Seattle Made. The dealership needs to seriously retrain their technicians. Instead of possibly wasting hundreds possibly thousands of dollars my Beemer is always coming to Z Sports! NEVER AGAIN WILL YOU SEE ME WALK INTO BMW of SEATTLE!!!

On Turkey Day, I was making the 4-​hour trip over the cold mountains to Seattle, but right after I hopped over Snoqualmie Pass, my MINI Cooper’s yellow engine light flashed. I still had an hour of driving. At the end of that hour, my car started coughing/​dying/​stalling.
Happy Thanksgiving.
So, no turkey, cranberry sauce, stuffing, or gravy for this olé rambler. Instead I stressed over what to do hours away from my tools. I checked both MINI dealerships in the area and their service departments were booked for weeks. I then looked for other mechanics. One which was the closest was Z Sport Euro. I called them in the morning and they were able to squeeze me in.
Within an hour they had an idea of what the issue was (spark plugs, and possibly the air flow meter). They gave me a ride back to where I was staying and I then let them take care of my vehicle. Their estimate was it would be out by the afternoon. The owner was super nice, and they have a mechanic who is touted as proficient with German vehicles and MINIs.
So a full day and $ 1000 later, I had my baby back. Granted I was desperate (away from home, and needing my vehicle soon), so I sort of braced myself for the steep cost. I just feel like I lost some man points for taking it in for a job I might have been able to do myself (well, especially the spark plugs!). Oh well.
This shop’s labor rate is $ 109/​hr. And for my work, the invoice roughly went like this:
–Check/​Inspecting proglem: $ 54
–Spark Plugs: $ 200 (labor and 4 spark plugs)
–Air Flow Meter & Filter: $ 600
So with tax and other things it came to just under $ 1000.

Ryan and staff here are professionals. These folks perform actual troubleshooting rather than performing what we call in the business shot gunning the problem… I had brought my BMW 740i in for diagnostics of an electrical problem which ultimately turned out to be the alternator/​generator. The new unit was quite costly. Nonetheless, quality of work was very good, staff is great there an knowledgeable and the right work was done. They also did troubleshooting of an issue with my driver seat electronics and resolved that issue as well. Ryan, Jaime and Daniel… keep up the great work…