One of the worst experiences of our family’s life. I finally realized that there was an outlet where I could warn others about this funeral home after years of being disgusted with it. My Grandmother passed away years back and we decided to go with Brady-Gill being that it was a neighborhood place with no negative feedback. From day one we should have known to go somewhere else. While trying to set up the details, one of the owner’s kept insisting on asking what my dad did for a living and demanded a hefty deposit in order to reserve the room. Once my grandmother passed a few days later they came to pick her body up. Seeing as we were not poor and lived in a fairly nice home the owner told my father to not worry about the deposit. My father did a bit of research regarding the casket and found that he was able to buy it directly through a wholesaler in Oak Forest for $ 800 instead of the $ 5000 Brady-Gill wanted to charge(same exact casket) Brady-Gill kept insisting that we buy from them saying it would be too difficult to bring one in from the outside. By law they had to let us bring in whichever casket we wanted so they did with much attitude. We came to find out later that they ended up jacking up the cost of all their other services to make up for us not going with their casket(We knew this based on a friend who used their services recently before us). Their coffee machine was broke in the kitchen, they didn’t seem to care and refused to find a replacement. The day of the funeral while we were getting ready to leave for the church, the limo we were to use for the immediate family was late and then broke down TWICE causing us to be late to the church. My father previously established with Brady-Gill that he wanted the funeral procession from the church in the South suburbs to the cemetery up north to wind its way to First Avenue through the forest so there could be beautiful scenery. So what does the funeral home do? Decides to take Pulaski avenue through the middle of the ghetto! My dad, already dealing with the loss of his mom, became enraged and hopped out of the limo the ask the driver of the hurse what in the world they were doing? The whole funeral procession sitting on Pulaski and Madison. We gave them thorough direction so there was no excuse for this. The family and workers of this funeral home have no business being in this industry. They handled it with a cold, greedy incompassionate demeanor. Please find another place. This experience still upsets us until this day.